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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3827 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 3,827 reviews
  • Rated 4 out of 5 stars

    Ned battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t funds freedom to choose music apps and still Ned better sounds around

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great surrounds.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these to complete my Sonos “Atmos” setup with the Sonos Arc. There is no comparison with other soundbar/wireless speaker systems. It’s clearly on a different level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+++

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless sound system you can get fr a dound bar

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Completing Sonos surround system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these speakers to complete our Sonos surround sound system for our living room. They have worked exceptionally and the room sounds great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing product. Way better than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just learned about sonos and man I like !!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This brand is the best. Love all my speakers, use them everyday.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These speakers are great, but you have to be careful because by the time you know it you will have spent a ton of money building out your sonos ecosystem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $50 off until 04/23/2020 Plug and play really good easy setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product well worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, will more than likely buy more as well as the block

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Speaker!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is awesome that comes with voice option build together with it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Lots of sound in a little box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome little Speakers with a lot of sound. Before my surround sound system was fully set up I was just jam out to the speakers and listen to music and the quality was amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love Sonos!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos is a really good system, and speakers sound amazing. They pair up with my other devices easily and provide a fantastic overall experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great as always!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic with apple airplay. Exactly as expected from Sonos!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I cant stop buying these

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the surround system. Google feature is a plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what I've wanted to do for a long time in my art room!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Connectivity issues and constant glitches

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos speakers offer good sound quality for the money but I have these in 2 homes and have constant connectivity issues. I would not recommend them due to these issues. Having to regularly reinstall a multi-speaker system is time consuming and frustrating. There are just too many alternatives available to put yourself in the unstable Sonos ecosystem.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thanks for your review. In general, if there are constant connectivity issues it points to an issue with the WiFi network in the home. As a streaming device Sonos products require a consistent WiFi connection to stream content. Our support team, which you can contact at sonos.com/support may be able to run a diagnostic on your system to pinpoint these types of issues (signal strength, interference, etc) and recommend a solution. john.milton

  • Rated 5 out of 5 stars

    Great in stereo pair with another sonos one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, Great in stereo pair with another sonos one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best surround sound

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this as surround sound and for music form our phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best sounding speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Sonos and the Alexa app it’s perfect for our bathroom

    I would recommend this to a friend