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Customer Ratings & Reviews

Your price for this item is $63.99
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The comparable value price is $219.99

Customer reviews

Rating 4.7 out of 5 stars with 3827 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 3,827 reviews
  • Rated 5 out of 5 stars

    great product well worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, will more than likely buy more as well as the block

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos surround

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought these and installed them . They make the sound that much better . And with the Sonos app you can add more sound or lower it , depending on the type of music or movie your watching

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Connectivity issues and constant glitches

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos speakers offer good sound quality for the money but I have these in 2 homes and have constant connectivity issues. I would not recommend them due to these issues. Having to regularly reinstall a multi-speaker system is time consuming and frustrating. There are just too many alternatives available to put yourself in the unstable Sonos ecosystem.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thanks for your review. In general, if there are constant connectivity issues it points to an issue with the WiFi network in the home. As a streaming device Sonos products require a consistent WiFi connection to stream content. Our support team, which you can contact at sonos.com/support may be able to run a diagnostic on your system to pinpoint these types of issues (signal strength, interference, etc) and recommend a solution. john.milton

  • Rated 5 out of 5 stars

    Great as always!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic with apple airplay. Exactly as expected from Sonos!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what I've wanted to do for a long time in my art room!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best surround sound

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this as surround sound and for music form our phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound! Easy setup!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as gift for husband. Great service at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great in stereo pair with another sonos one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, Great in stereo pair with another sonos one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best sounding speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Sonos and the Alexa app it’s perfect for our bathroom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Brand

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy delivered in right time Excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Sonos speakers in every room of my house. I love the built in feature of Alexa. The product is sleek and not an eye sore. Great sound and setup is a breeze. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wi-fi speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to setup this speaker with the Sonos app and then tie in SiriusXM for listening to music. Provides good sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great “open box” purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos doesn’t disappoint. I continue to be a huge fan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. High quality at a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product fir your everyday use. Buy now if you need

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great speaker---easy to integrate with app

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this speaker. The app is easy to use and it's easy to pair with other speakers. Have 3 speakers in our house, and have purchased 2 as gifts.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not a huge fan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, but too many wifi connectivity issues. I am opting for bluetooth speakers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    faghhghgjjsg

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sgjsjssfggggggggggggggggg ggshshsghsf fgshghhshgghsg

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is there to say it Sonos, it doesn't get any better great sound plus and in your smart assistant and away you go. Add them throughout your house and never be without your music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Movie Night Time!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We caved in and purchased these Sonos speakers and we are so happy we did they make such a huge difference with the surround sound. We love our movie nights

    I would recommend this to a friend