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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3827 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 3,827 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Huge Clear Sound in Small Speaker

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These small speakers are incredible paired as surrounds with Sonos system and the music quality is awesome. Have four now and amazing sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to add to my Sonos system and it made surround awesome!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great addition

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously owned two gen 1 speakers. Purchased surround sound package and I love it even more!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love My Sonos!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound quality ever! I love Sonos!! I bought this sound system 4 years ago and love the ability to add more speakers throughout the house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos for the Win!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio and a awesome transition from the Google dot world! Got this after google support just wore me out. So happy not looking back!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Enhances Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two of these speakers working as rear speakers, give awesome sound to TV/movies with enhanced sound.

    I would recommend this to a friend
  • Cons mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great sound for the money

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very worth the money. I ended up taking it back because I thought it was Bluetooth and capable of being outside

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Who needs to go to the movies?

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product. These auxiliary speakers are a great addition to my Sonos Arc. My living room sounds like a movie theatre!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the speaker system. It has nice crisp sound. I have the beam with a sub and two one rear speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos is a great product, I’ve been buying their products for a while now, no issues what so ever.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sonos gen 2 smart speaker

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm somewhat disappointed with these speakers as they don't sync well with the sound bar, I also couldn't get them to bal. overall in the quiet setup, it wouldn't do that even after several tries. The sound itself is pretty good overall.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Hi, and thank you for taking the time to write a review. If you're having continued issues with our products, please don't hesitate to reach out to us. Head over to sonos.com/support and contact us whichever way you prefer. We'd be happy to get you all squared away. john.milton

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buy this speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos speakers you can't go wrong. An investment worth the price you pay for great sound. Especially if you are watching a movie.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sonos speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying the Sonia Arc I added two of these in building my surround sound system. They are great when listening to music but a bit harder when watching television, especially older shows although newer movies like those using Atmos are great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Voice assistant

    Rated 3 out of 5 stars

    Don't buy to use with Google or Alexa!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good but the voice assistant is terrible for both Amazon and Google. Many commands it simply doesn't respond to. I'd love to return it but I'm a couple days past the deadline.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love SONOS speakers. The best quality for the price! I could not have asked for anything more! And it has Alexa build-in, great feature!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with first kne i ordered but they changed it for me and i was amazed. Love the sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    I thought it sounded ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a better sounding speaker. It wasn't the easiest to install. Hi

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Surround speaker i experience.i mix it with sonos beam and Sonos Sub its is really worth the price.i love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One of the best sounding speaker systems!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great app and overall wonderful sound quality. Anything can be done with these speakers and it is amazing with the Bass Module

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this speaker.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our son told us about these speakers, so we thought we would try them. The sound is great and we are very pleased with them.

    I would recommend this to a friend