Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 3827 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 3,827 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Love

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds wonderful best sub speaker I bought ever I love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good product, but not completely wireless as stated by Sara Associate in store?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for listening to music!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have ours setup in the living room of our house. Our kids love to listen to music. It's easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These complete my home theatre setup with arc and subwoofer and the sound system is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Kathryn

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love my speakers. One Stopped working shortly after we purchased them but Best Buy replaced it the same day

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its cool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this speaker a few weeks ago and it works almost perfectly. The Alexa app needs work though

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best blue tooth speaker

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love sonos products and glad I can purchase at Best Buy. This is the smaller speaker but still offers great sound quality and volume. The

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    best sonos speaker for the size

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best sonos speaker yet! this speaker has great sound for the size and fits in any space available in your home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome. I have them hooked up to my sub and soundbar and the surround sound system is amazing. Best speakers by far.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound this produces and I am overall happy with it, my only complaint is that it sometimes loses connection when paired with the sonos arc as a surround speaker and I need to reinstall it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound great but connection frustratingly buggy

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great if you can keep them connected for more than a few days. The software is buggy, and the integration with Alexa is maddeningly terrible. My time is too valuable to spend troubleshooting a poorly designed piece of tech. Going to sell my pair and get an Echo Studio instead.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great Love it Looking to buy one more very valuable the house would recommend it everyone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Top Quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos speakers are in a class of their own. Been outfitting the entire house with them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speakers

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speakers makes a very good statement watching movies. It brings home the movie theater feeling. I love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love my Sonos!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I placed one in my kitchen and one in my bathroom. I can have my music wherever I go!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    not bad solo speaker

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad solo speaker or paired with another for stereo.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I’ve got two

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of these and love them. The sound quality is quite good and I like that it is Alexa compatible.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super Sounds!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is great..with two it can be stereo..or, you can go from the house to the pool with the same playlist...just like Disneyworld.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Sound Easy to Use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up! Good availability at Best Buy. Works well with our other Sonos pieces!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Your neighbors will complain because its too loud

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for surround completion. Two of these plus the arc and sub is all u ever need. Neigh irs down the block will hear you

    I would recommend this to a friend