Customer Ratings & Reviews
- Model:
- ONEG2US1BLK
- |
- SKU:
- 6333557
Customer reviews
Rating 4.7 out of 5 stars with 3827 reviews
(3,827 customer reviews)Rating by feature
- Sound Quality4.8
Rating 4.8 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Range4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Sonos One (Gen 2) Surround Sound Speakers
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the Sonos Arc when I replaced my tv (new tv speakers quite a bit inferior to old tv). After being satisfied with Arc, added a pair of Sonos One surround sound speakers and a Sonos Sub. I was most hesitant on buying the Sonos One speakers as my previous experience with satellite speakers wasn't a good one (Bose). Very happy with performance and setup was a breeze - even a non-tech person like me could do it easily on my own.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Loving this small monster
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving this. Great and small device that product good sound
This review is from Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - White
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Love Sonos
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sounding speakers plus you get Alexa or google assist for smart speakers!!!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best speaker I have ever owned! Nice and loud and can work independently of other speakers!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Love Sonos so much!!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing makes you feel like you’re in the theaters in your home! No flaws I’ve seen!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great deal
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. System sounds great in new townhome. Ally’s
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Voice assistant
Rated 1 out of 5 stars
This is a big NO.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These speakers sound amazing, but they aren’t even a little bit convenient. They were difficult to set up and I’m usually really good with this stuff. The voice assistant feature is absolutely useless - not only is it glitchy, but you can’t have it near any other Echo device unless you want to remember different wake words for different devices. Google wouldn’t connect at all. Airplay works, but then your music is interrupted by anything else that makes any sound on your phone. The Sonos app works well, but then you have to fumble through your phone to the app any time you want to change music or volume. I’ve never paid this much for anything so irritating and dysfunctional. If my husband hasn’t trashed the boxes, I would definitely be returning these. Ugh.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Hi, and thank you for your review. We're very sorry for you experience. The experiences your having are issues that are not normal with our products. We offer lifetime support on all of our products, and we would love to help you get the most out of your Sonos One. Please feel free to head to sonos.com/support from there you can reach out to us however you prefer.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Love the look
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not only is this speaker good looking but it sounds great also!
This review is from Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - White
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Sonos
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love all so is products! They are easy to set up and use! This is a quality product!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 1 out of 5 stars
Sonos One Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife got me a pair of Sonos One's for my office. It was very difficult getting these hooked up and the Alexa app was also very finicky. After spending almost two hours with several resets, I finally got them sync'd with Alexa and my wifi network. I will say the sound quality is excellent when they worked. I used these as a replacement for a pair of Echo 3rd gen speakers. With numerous resets and pairing issues I decided to return them after 1 week. Plugged my Echo's back up and they run perfectly. Sacrificing a little sound quality is worth having no issues with connections.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sonos SL Ones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Superior speakers they work great with the Sonos Beam ( I do not even need a Subwoofer)
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Love Sonos
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love. Works awesome with Alexa easy to install and use. Fabulous sound.
This review is from Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - White
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Home theater surround sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing addition to the sound bar and sub woofer. The system is amazing.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Speakrr
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact and powerful speaker that works well for a party or event
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
sonos speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These speackers have great sound, and hols a charge for many hours of listening music.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Speaker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These speakers are simply amazing, can play and hear music throughout my entire house.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
A definite must if you want high quality sound!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful additional speakers for a second home theatre room.
This review is from Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - White
I would recommend this to a friend Rated 1 out of 5 stars
Sonos Has Gone Downhill
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inhave owned Sonos leodicts for almost a decade. Im not sire why, but their products abd service has gone downhill. I still ise rhe S1 Control app, due to the age of my products. This is one reason to AVOID Sonos. Why woukd they uofrade the app to S2 and make the older speakers not compatible?? Also, the S1 does crazy things. The volume randomly goes up while listening. Sometimes it just pauses music for no reason. My other huge complaint is their website lists how to downgrade a product from S2 to S1, but you cant. Its impossible and they know it, as one of their customer support techs told me you cant. I bought an open box speaker, because they were sold out, and it had S2 software. No way to downgrade, so the speaker is worthless. My suggestion is to stay away. This used to be a great product but no longer is.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 4 out of 5 stars
New to Sonos
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality great. Having issues connecting iPhones to it unless using the Sonos app which is an inconvenience. Otherwise a great product.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these speakers. Takes up very little space but has great sound!
I would recommend this to a friend















