Customer Ratings & Reviews
- Model:
- ONEG2US1BLK
- SKU:
- 6333557
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Range
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
New to Sonos
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality great. Having issues connecting iPhones to it unless using the Sonos app which is an inconvenience. Otherwise a great product.
No, I would not recommend this to a friend Great sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sonos has proven to be one of the best products for surround sound
I would recommend this to a friendWorks as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gen 2 is better because it will stay supported longer.
I would recommend this to a friend- Pros mentioned:Ease of use
Sonos
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love all so is products! They are easy to set up and use! This is a quality product!
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Voice assistant
This is a big NO.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These speakers sound amazing, but they aren’t even a little bit convenient. They were difficult to set up and I’m usually really good with this stuff. The voice assistant feature is absolutely useless - not only is it glitchy, but you can’t have it near any other Echo device unless you want to remember different wake words for different devices. Google wouldn’t connect at all. Airplay works, but then your music is interrupted by anything else that makes any sound on your phone. The Sonos app works well, but then you have to fumble through your phone to the app any time you want to change music or volume. I’ve never paid this much for anything so irritating and dysfunctional. If my husband hasn’t trashed the boxes, I would definitely be returning these. Ugh.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Hi, and thank you for your review. We're very sorry for you experience. The experiences your having are issues that are not normal with our products. We offer lifetime support on all of our products, and we would love to help you get the most out of your Sonos One. Please feel free to head to sonos.com/support from there you can reach out to us however you prefer.
- Pros mentioned:Sound quality
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this speaker a lot. I was expecting just a little more bass but this is a great speaker.
I would recommend this to a friend Chewed up cord
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I knew buying an open box excellent wasn’t going to look brand new from the box point but the speaker should look brand new. Only to open it and find out that the cord was chewed up and bare wires were showing. I was able to get a new cord from after I brought it into the store. It was an inconvenience on my side and this should not have happened in the first place the cord should’ve been replaced when it was returned. If someone didn’t look at the cord right away they could’ve caused a fire in their house
I would recommend this to a friend- Pros mentioned:Sound quality
sonos speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These speackers have great sound, and hols a charge for many hours of listening music.
I would recommend this to a friend - Pros mentioned:Sound quality
Speaker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These speakers are simply amazing, can play and hear music throughout my entire house.
I would recommend this to a friend - Pros mentioned:Sound quality
Perfect for loft area
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the white sonos speakers - sleek addition to home sound system
I would recommend this to a friend - Pros mentioned:Sound quality
Ms.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing sound! I highly recommend this product.
I would recommend this to a friend - Pros mentioned:Sound quality
Add rears
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing little speakers, added them as tears to my ARC and have been enjoying since. 10/10
I would recommend this to a friend - Pros mentioned:Sound quality
Sonos One SL
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small form, mighty sound!!! You will not be disappointed!
I would recommend this to a friend - Pros mentioned:Sound quality
Cannot speak highly enough of Sonos
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great speaker...picked it up as an add on for another room on my whole house set up.
I would recommend this to a friend - Pros mentioned:Sound quality
Very happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to integrate with our existing system. Sounds amazing!
I would recommend this to a friend same quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Links up with my other speakers very nicely, and seamless
I would recommend this to a friend- Pros mentioned:Sound quality
Love Sonos
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these speakers. Great sound quality, solid UI and connectivity with streaming apps.
I would recommend this to a friend - Pros mentioned:Sound quality
Love Sonos
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love. Works awesome with Alexa easy to install and use. Fabulous sound.
I would recommend this to a friend - Pros mentioned:Sound quality
Home theater surround sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing addition to the sound bar and sub woofer. The system is amazing.
I would recommend this to a friend - Pros mentioned:Sound quality
Packs a punch for such a small guy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great build quality. Clear crisp and deep sound from such a small body. Love it!
I would recommend this to a friend