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Customer Ratings & Reviews

Your price for this item is $63.99
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The comparable value price is $219.99

Customer reviews

Rating 4.7 out of 5 stars with 3827 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 3,827 reviews
  • Rated 5 out of 5 stars

    Sonos One (Gen 2) Surround Sound Speakers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the Sonos Arc when I replaced my tv (new tv speakers quite a bit inferior to old tv). After being satisfied with Arc, added a pair of Sonos One surround sound speakers and a Sonos Sub. I was most hesitant on buying the Sonos One speakers as my previous experience with satellite speakers wasn't a good one (Bose). Very happy with performance and setup was a breeze - even a non-tech person like me could do it easily on my own.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loving this small monster

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this. Great and small device that product good sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Sonos

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sounding speakers plus you get Alexa or google assist for smart speakers!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best speaker I have ever owned! Nice and loud and can work independently of other speakers!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Sonos so much!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing makes you feel like you’re in the theaters in your home! No flaws I’ve seen!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. System sounds great in new townhome. Ally’s

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Voice assistant

    Rated 1 out of 5 stars

    This is a big NO.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These speakers sound amazing, but they aren’t even a little bit convenient. They were difficult to set up and I’m usually really good with this stuff. The voice assistant feature is absolutely useless - not only is it glitchy, but you can’t have it near any other Echo device unless you want to remember different wake words for different devices. Google wouldn’t connect at all. Airplay works, but then your music is interrupted by anything else that makes any sound on your phone. The Sonos app works well, but then you have to fumble through your phone to the app any time you want to change music or volume. I’ve never paid this much for anything so irritating and dysfunctional. If my husband hasn’t trashed the boxes, I would definitely be returning these. Ugh.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Hi, and thank you for your review. We're very sorry for you experience. The experiences your having are issues that are not normal with our products. We offer lifetime support on all of our products, and we would love to help you get the most out of your Sonos One. Please feel free to head to sonos.com/support from there you can reach out to us however you prefer. john.milton

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the look

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only is this speaker good looking but it sounds great also!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all so is products! They are easy to set up and use! This is a quality product!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Sonos One Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife got me a pair of Sonos One's for my office. It was very difficult getting these hooked up and the Alexa app was also very finicky. After spending almost two hours with several resets, I finally got them sync'd with Alexa and my wifi network. I will say the sound quality is excellent when they worked. I used these as a replacement for a pair of Echo 3rd gen speakers. With numerous resets and pairing issues I decided to return them after 1 week. Plugged my Echo's back up and they run perfectly. Sacrificing a little sound quality is worth having no issues with connections.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos SL Ones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior speakers they work great with the Sonos Beam ( I do not even need a Subwoofer)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love. Works awesome with Alexa easy to install and use. Fabulous sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Home theater surround sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing addition to the sound bar and sub woofer. The system is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Speakrr

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and powerful speaker that works well for a party or event

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    sonos speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These speackers have great sound, and hols a charge for many hours of listening music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Speaker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These speakers are simply amazing, can play and hear music throughout my entire house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A definite must if you want high quality sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful additional speakers for a second home theatre room.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sonos Has Gone Downhill

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inhave owned Sonos leodicts for almost a decade. Im not sire why, but their products abd service has gone downhill. I still ise rhe S1 Control app, due to the age of my products. This is one reason to AVOID Sonos. Why woukd they uofrade the app to S2 and make the older speakers not compatible?? Also, the S1 does crazy things. The volume randomly goes up while listening. Sometimes it just pauses music for no reason. My other huge complaint is their website lists how to downgrade a product from S2 to S1, but you cant. Its impossible and they know it, as one of their customer support techs told me you cant. I bought an open box speaker, because they were sold out, and it had S2 software. No way to downgrade, so the speaker is worthless. My suggestion is to stay away. This used to be a great product but no longer is.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    New to Sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality great. Having issues connecting iPhones to it unless using the Sonos app which is an inconvenience. Otherwise a great product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these speakers. Takes up very little space but has great sound!

    I would recommend this to a friend