Customer Ratings & Reviews
- Model:
- ONEG2US1BLK
- SKU:
- 6333557
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Range
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.
This summary was generated by AI based on customer reviews.
No power chord…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Zero, likely impacting my future business purchases as well. Didn’t come with a power chord or state it was missing. Went in to address it at the Olympia WA Best Buy and argued over being charged for a separate/new chord rather than helping with the purchase issue. I never leave reviews so here this is, for what it’s worth. $10 accommodation to resolve an issue is resulting in losses.
No, I would not recommend this to a friendDW
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the service that we had in our own home thank you very much !!!!!!!!! Very grateful for qualified representatives and knowledgeable !!! Thank you very much !!!
I would recommend this to a friendLove it, want to buy another
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this speaker and the option for wifi and bluetooth. I use in out on the patio or in the garage connected to TV. I would buy another one whenever the supply is available.
I would recommend this to a friendDifficult to set up and use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a second one and finally had to delink from Alexa to set it up....royal pain setting it up.
I would recommend this to a friendThe best smart speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sonos is the way to go. I combined two of these as surrounds with the arc and the sub. Sonos soundstage can't be beat IMO when considering ease of setup and quality.
I would recommend this to a friendGreat Sound and Flexibility
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Building my Sonos system gradually adding this to the Five along with another One really makes a difference. Being able to adjust the sound to each individual speaker is also a plus.
I would recommend this to a friendGood but didn’t fit my purpose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounded very good but had them side by side to the Bose 300 smart speakers and I personally preferred the Bose. They went a bit deeper in the bass and had a more full sound while the Sonos was much more directed sound. For my purposes of setting the speaker in a corner to fill a room, I kept the Bose speakers.
I would recommend this to a friendCan’t connect to TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I bought this thinking you can slowly grow your audio speakers but this one doesn’t work by itself with the TV. Kinda useless unless you already have a sound bar or just want to use it as a speaker to listen to music.
No, I would not recommend this to a friendAlexa doesn’t listen well on this device
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More of a pain in the butt than anything - expect Alexa to work but she doesn’t EVER listen
No, I would not recommend this to a friendgreat sound, good price being "like new" condition
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent sounds, good value being open-box "like new" from best buy. adds to our existing sonos system throughout the house. nice to have alexa built in.
I would recommend this to a friendThese sound fantastic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the best speakers you can buy at this price point. We’ll worth it! My only wish is that that sync up with Google Speakers
I would recommend this to a friendGreat stuff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product as always. Sonos is very goos stuff but you get what you pay for in wireless. It's not cheap but for a wireless set-up, it's very good
I would recommend this to a friendGreat addition to the ARC
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the money if you are in the fence about it. They sound amazing & are versatile. I’m definitely buying Sonos from here on out.
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Bluetooth
Beware, these are not what they seem.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never more disappointed. These are nothing more than streaming media app speakers! They sound fine for that but you CAN NOT use them with your computer or Bluetooth audio. This should be more clearly stated in the ad and specs. Unfortunately these arrived right before a vacation and my return window has elapsed. What a joke product and I feel like I have been mislead. Don't buy them unless you just only want to stream audio off of your phone.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you very much for the review and we're very sorry for the confusion. We don't advertise our speakers as bluetooth speakers as we have always been a wifi streaming speaker company until recently. We have 2 speakers that will connect to bluetooth now, but they are portable and have bluetooth logos on the sides of the box, where the rest of our products don't.
Its difficult
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't get this thing to connect properly with my wifi. It keeps bouncing off.
No, I would not recommend this to a friendGreat addition to my Sonos environment!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sonos One speaker works exactly as advertised! Got an "Open Box - Excellent" version, and it was as good as new. Very glad I was able to save a little money!
I would recommend this to a friendtitle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connected with other Sonos system easily. Works well but sometimes music comes through the back speakers too much
I would recommend this to a friendSonos that beat Bose speakers
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Man these work wonderful when it comes to movie cinema and listening to music. My father recommended these.
I would recommend this to a friendOne
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, these are great. Took a while to learn how to use them and get them tuned to my liking. The Sonos app is great
I would recommend this to a friendGreat speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it but decide to go with the Sonos move. Uff Mifflin versatile.
I would recommend this to a friend