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Customer Ratings & Reviews

Your price for this item is $63.99
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The comparable value price is $219.99

Customer reviews

Rating 4.7 out of 5 stars with 3827 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 3,827 reviews
  • Rated 4 out of 5 stars

    Sonos 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality product, great for small rooms however I don’t think the sound on the 1 has enough bass to fill a medium sized room even when setup as a stereo pair, so if your more of an auidiofile get the 5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this along with a Sonos 5 and they work great together. It’s nice to be able to group them all together and play seamlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music lovers must have!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t live without my Alexa enabled Sonos. I’ve got my music I. Every room of the house, controlled by this speaker!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Sonos System

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our Wireless Sonos system. It is so nice not to have all the wires and have speakers in three rooms

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best smart speaker I've ever bought only thing is it can't be paired with other Google speakers or Alexa only Sonos brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I own 6. I can’t see how they can top this. I really want the subwoofer and wireless but waiting for a sale

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product but has wire. We need a wireless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Where to Look

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy: A terrific store, wonderful layout, great stock and employees who are polite and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love these! I use them everyday. I have one downstairs and one upstairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have 5 of these with sub mini and beam in bedroom system. Wi-Fi setup makes itceasy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love the Sonos speaker. We use it every day. It is so easy to use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I was expecting good sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I played a song by Shinedown and song by Papa roach both from Pandora, I could not finish either songs, the sound was not good. Maybe this Sonos product is geared toward music other than rock music.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thanks for your feedback about the Sonos One! The Sonos One is designed to sound great across all types of music, but you can improve that sound quality by running the Trueplay process that is prompted during set up. If you skipped that process check your settings for the room and select the option to run Trueplay. If the music sounded distorted or skipped, this could be a network issue so check your WiFi speed. You can contact Sonos Customer Experience in several ways that are outlined at sonos.com/support to make sure your speaker is functioning as it should be! john.milton

  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. I have this system throughout my house. Glad to have found it at Best Buy stire..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just as good as normal Sonos one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good, even though smart speaker assistant hasn't been able to work for me. (Google)

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't waste your time

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointing sound quality which lack any bass at all. They sound only a little better than your $20 PC speakers or a $25 Google mini. You will be better off if you spend a little more and get the Sonos Five which are awesome.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and excellent service i will continue baying these product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase a few these for around the house. Great sound, loud and clear. worth the price and look great too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome speakers and Total Tech setups

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We LOVE these speakers and the set ups by Total Tech were awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONOS ONE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT !!!! Great product & Easy to Use. I would purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my Sonos system. Would definitely buy for other rooms.

    I would recommend this to a friend