Customer Ratings & Reviews
- Model:
- ONEG2US1BLK
- SKU:
- 6333557
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Range
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.
This summary was generated by AI based on customer reviews.
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took me awhile to get them the way I wanted but now I thoroughly enjoy them.
I would recommend this to a friendGo Sonos
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything sonos, as long as they don't repeat the same thing they did with S1 vs S2
I would recommend this to a friendLight it up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good little speaker - using four with an ARC, two fives and two subs
I would recommend this to a friendSpeakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the product purchased and will recommend this brand for a long lasting service
I would recommend this to a friendLack of instruction on how to use sonos.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed assistance in how to use. Coming out to me is $50 charge, but no answer when i tried to set up an in store appointment.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Please contact Sonos Support we would be happy to work with you over the phone to answer any questions you have. 1 (800) 680-2345
Sonos one
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have yet to find a sonos product I’m not happy with
I would recommend this to a friendMore hype then quallity.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed all around. Especially for the price. The bass is average its definetly underpowered, does not get that loud. Even with a quality sound source it is still all those things.
No, I would not recommend this to a friendSonos 1 SL
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item even better when paired with a second one.
I would recommend this to a friendWhite
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super rich sound, Sonos always good quality sound !
I would recommend this to a friendProduct quality and value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible! Everything about it is great. I have enjoyed it every day
I would recommend this to a friendSonos addition
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid Sonos quality however it is slightly lacking in bass.
I would recommend this to a friendNot easy to set up.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up returning this speaker because it wasn’t so easy to set up on my Note 10 and it would not sync with Spotify. I ended up buying an Alexa.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Thanks for the feedback and it has been passed along to our experience team. We strive to make our products easy to use but obviously missed the mark in this case. If you would like to give us a try again in the future feel free to contact our support team at sonos.com/support and they can walk you through set up and make sure there are no WiFi connection issues or anything else getting in your way of listening to your music!
Best speaker ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best speaker there is...ive tried so many and this one is "The one"
I would recommend this to a friendSonos
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my sonos system, can’t wait to add more. Best speaker around!!
I would recommend this to a friendRecommended
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived on time and the instructions were perfect. Really recommend.
I would recommend this to a friendBest little speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had trouble getting it to work, but once we did we love it.
I would recommend this to a friendDisco dancin to some fancy tunes!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Saving up for the second one so I can have an even distribution of sound.
I would recommend this to a friendLove Sonos
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a black Sonos for my kitchen. Works great! Sonos is perfect!
I would recommend this to a friend- Pros mentioned:Sound quality
Great sound. Poor Echo recognition
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can you say about the sound, awesome! But the echo voice recognition is poor.
No, I would not recommend this to a friend Sono
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nit to fond of product, it would connect after awhile disconnect from are phone and would have a hard time connecting to anything we tried . We returned product to Bestbuy
No, I would not recommend this to a friend