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Customer Ratings & Reviews

Your price for this item is $63.99
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The comparable value price is $219.99

Customer reviews

Rating 4.7 out of 5 stars with 3827 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 3,827 reviews
  • Rated 5 out of 5 stars

    good sound hard to connect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    same as the play 5 with apple and Sonos speaking to each other

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos One speaker

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our master bedroom. Connects easily to soundbar in den too!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good speaker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! I don’t use the voice control. iPhone app is great but harder to browse than just browsing through pandora or apple music or spotify.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and design. Easy to use and learning curve

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos sl

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Sonos through out both my houses and absolutely love it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Misunderstood

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item. I thought it would play sound from my pc but it does not. I had a very hard time setting up the Bluetooth.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Hi, and thank you for this review. We're very sorry for the confusion as this speaker does not have bluetooth and is designed to work with our app to play music wirelessly via wifi. We hope if you ever have interest in wireless sound throughout your home, you'll give us another shot! Take care! john.milton

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing product. Worked out just the way I needed it to.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sonos surround

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is adequate for surround sounds. I wish they also had upfiring atmos speakers added

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product a few limitations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Limitless upset that Apple Music skill can’t be utilized but I’m told it’s coming so I’m still high on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Speakers, works well in stereo mode especially.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install with app.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased two Gen 2 ti go along with my Arc. Subwoofer next

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. I would recommend this to anyone to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY, you won’t regret!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy now! I LOVE SONOS! I’m never going back! By far the best system I

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Multipurpose Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A workhorse of a speaker. The sound quality is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5/5 stars. 5 out of 5. I love my Sonos however expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small yet powerful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition is you have a sonos eco system ....

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sounds great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great don’t like that it has to be plugged in all the time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos speaker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and works as should, would buy again!!

    I would recommend this to a friend
  • Cons mentioned:
    Alexa integration

    Rated 3 out of 5 stars

    Not Alexa Friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very difficult to enable Alexa to play music. It may be an Alexa enabled device, but doesn’t work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Just wish I would have bought the portable one.

    I would recommend this to a friend