Customer Ratings & Reviews
- Model:
- ONEG2US1BLK
- SKU:
- 6333557
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Range
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.
This summary was generated by AI based on customer reviews.
Very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty darn good. It’s set up but not fine tuned. It will prob a 5 then
I would recommend this to a friendToo Many Issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound on these speakers are great, when they work. The app that controls them (the only way to control them) is very buggy and makes the experience beyond frustrating. Also, you cannot use these as a surrond system while playing Amazon Music because the sound for each song drastically increases and decreases. One song is blaring louds and the next one you cannot hear it unless you turn up the volume. I have to have the app open when every song changes to be readybto adjust the volume. This is a known issue with Sonos and Amazon Music, but they dont have an extimated time it will be fixed. Meanwhile I am using very expensive speakers without any surround sound. Im disappointed in Sonos and would never buy them again.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Sound quality
Sonos is Amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sonos SL speakers offer impressive sound quality with rich bass and clear highs, perfect for music enthusiasts and home theater setups. Their sleek design seamlessly blends into any room décor. Easy setup and compatibility with various streaming services make them a versatile choice. However, some users may miss the voice control feature found in other Sonos models
I would recommend this to a friend Not for me!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hookup easy as pie! The sound, not very good to my ears. I returned them for Amazon Studios!
No, I would not recommend this to a friendSonos
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took back not enough bass. We wanted more bass so took back and bought a Marshall speaker.
No, I would not recommend this to a friendSonos One
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ease of use is good but it seems to not have a lot of tonal range.
I would recommend this to a friendNot friendly with other google products
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hey Google, Next Song! Make sure only your Sonos speaker hears you bc if another smart device hears you, it causes confusion and doesnt skip the song. Since Sonos upgraded their app, all my Sonos speakers have problems. I recommend you stay away from Sonos. Keep in mind that I bought two of these so I could pair them as Left and Right speakers.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Hi, and thanks for your review. If your Sonos speakers are having problems after the S2 update, the update my not have gone through properly. Here's an article that might help! https://en.community.sonos.com/troubleshooting-228999/sonos-s2-app-issues-6843946
Ok if it’s the only speaker.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Instructions included did not help at all with set up. I cannot seem to connect it to my Ray that I purchased as well and have gotten zero help from their online site nor from their customer service. It is not as streamlined and easy as advertised.
I would recommend this to a friendSurround
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent surround system for my home television center
I would recommend this to a friend- Cons mentioned:Price
They quoted me one price and charged more so I ret
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quoted me a price and charged $6 dollars more so returned
No, I would not recommend this to a friend Dont
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.App stinks. Trouble syncing together. Once you get it set up you can't change networks without physically connecting them to Ethernet cables. Should of stayed with Bose!
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Hi, and thank you for your review! It sounds like there were some network discrepancies as a forced physical connection is not something that is needed unless there are network interference or connectivity issues. We do offer the Boost to create a dedicated mesh network just for your Sonos speakers if the wifi environment is an issue, and extensive troubleshooting with our support team. You can visit us at sonos.com/support and we can get your system up and running!
Does not live up to the hype
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know why the reviews are so good. The sound was tinny and hollow and underwhelming. You are better off just getting the Alexa echo dot newest generation - same sound quality, but more functionality. This Sonos speaker for the price point was disappointing. Returned it.
No, I would not recommend this to a friend4/5 Star
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish they were cordless but I love using as my surround sound
I would recommend this to a friendVery hard to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t recommend this. I purchased it do use in a business to play music. It often shuts off and does not come back on unless I come back and reconnect my iPhone to it. It’s difficult to use in this scenario.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Thanks for the feedback! If you are using this in a business there are a couple of things to try to avoid this problem. The first is to make sure that you are using a commercial streaming service. These services cover all of the required licensing for streaming music in a commercial space and generally do not have a time out feature that stops the music like personal accounts have built into their software. Sonos supports 10 of these services along with our wide catalog of personal streaming services. Second, if this is still a problem, Sonos has the ability to begin a stream of music from a music service when you set an alarm inside of the Sonos app. Setting multiple alarms at intervals throughout the day will ensure that your music starts fresh at each alarm and does not turn off.
My Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a really really, really, really, nice speaker that works
I would recommend this to a friendOver priced, under performed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I heard nothing but great things about this brand so I finally decided to invest in the system. The sound was really low and not at all what I expected for the price. Ended up returning after one use.
No, I would not recommend this to a friendLove original Sonos
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved my original Sonos speakers. Have them in my business and at home. The minute I added this one, it’s caused problems. Not a fan. Have had to return and purchase 3 of these. Still not working properly.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Sorry to hear about your experience with the Sonos One. Please reach out to Sonos Customer Experience at sonos.com/support. If multiple devices have caused problems with the system there could be an issue with the network strength where you are placing the new speaker. The Customer Experience team has tools to run a diagnostic on your system and can resolve issues like this and almost anything else happening to your system!
Would not recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor sound quality and difficult to use compared to other products
No, I would not recommend this to a friendI preferred JBL
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speaker is t as loud as the JBL speakers. Also, it makes you use the Sono’s app which runs slow. It wasn’t portable. I’m not a fan.
No, I would not recommend this to a friendMoney Pit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A piggy bank with no return. There a app for this money pit.
No, I would not recommend this to a friend