Customer Ratings & Reviews

So easy set up! Sound is great and I love that it easily sync's with other devices. Highly Recommend.

The Sonos One gen 2 is everything I was hoping and more, a suitable upgrade path for my Alexa devices with improved sound quality, a much richer feature set, and a premium feel and look that doesn't stick out. If you are considering the first gen Sonos One, think twice: That version may not fully support the upcoming AirPlay 2 standard, as it utilizes a slower processing unit. Glad I held off until now, but now that I have my first Sonos speaker in my home, I've got the itch to replace all my other smart speakers and take advantage of the whole home audio experience that Sonos is known for. I've had some minor issues with Alexa that I did not have with my previous (beta 1st generation) Echo, with it picking up my voice, and some of my old commands don't seem to work on this device. Also I find it frustrating that I can't change the wake word to "Computer" which I have to un-learn, and put up with TV, radio, etc. activating the wake word by accident, a problem I was glad to avoid. For these minor issues, I had to dock a star.

Very good quality speaker. I use it while working out . The sound is clear and it has the perfect amount of bass.

Product of what I expected though I would give it 3 stars. Best Buy’s refusal to refund me *with a receipt* gets NEGATIVE stars.

would not pair, 2nd sonus with a problem either pairing or keeping paired, now the last(:

Seriously? No bluetooth? This is an awesome speaker. Sounds fantastic. Sonos app is pretty good. Being able to use Google Assistant or Alexa (although not both at the same time... you have to choose just one to be active at a given time) is a really cool feature. But honestly, I didn't even consider the possibility that this speaker couldn't be used as a bluetooth speaker. That's disappointing. Another minor issue is that you can't launch Audible using voice commands if Google Assistant is your voice assistant of choice. That's probably not Sonos fault (Amazon vs Google), but still annoying for the user. I'm mostly just annoyed there are a handful of things I can't play on this speaker from my Android phone because it can't be used as a bluetooth speaker. Honestly probably a deal breaker for me... I'll probably return this.

My comparison point is a goggle home mini it replaced. Sounds a lot better, but it was harder to set up. It failed to connect to my network 1st time, failed to sync with google voice the 1st time and when trying to add the speaker on the home app for Siri commands it failed multiple times. Once it sets up I like it. The mics seem to be better than the mini in hearing us. It’s odd in certain commands like “stop” don’t work like the mini - I have to be more specific “stop playing music” for it to work. It’s cool I can turn on airplay for it and my Apple TV at the same time allowing me to play the same music. I was hoping it would group with my other google minis to create a google speaker group but it won’t work with that. It’s cool because it’s basically a cheap version of the Sonos network (was hoping to utilize my minis and Sonos at the same time but it won’t work). I think my family will like it. We listen to most of our music in the kitchen and the sound is a lot better than the mini it replaced. I think over time they will iron out the setup issues and will be even better for other customers.

do not have computer skills to make this work. I have called Geek Squad to come out

I was sold a product that would not hook up to my new TV. This was a major disappointment.

Alexia stopped working after a year. Extremely disappointed and sorry I didn’t get extended coverage

Easy set up, pairs perfectly. Exactly what I was looking for to run Pandora.

Easy set up, awesome sound at an economical price.

My nephew had the Sonos and that was some years ago. I fell in love with the sound quality and decided to not only purchase one but two.

Great speaker. Have 3 of them and other Sonos speakers.

I acquired some Sonos products from a friend and needed some surrounds for movie night. These sound awesome!

Great speaker! I purchased two Sonos 2 and one Sonos Roam speakers. They fill my home with beautiful music!

While this speaker is great in the sense that it sounds good for mid and low volume music playing, it has several glaring shortcomings that I found out after I bought it. First, there's notable distortion in sound at higher volume levels and sound drops. Second, the lack of Bluetooth streaming ability is just inane in this day and age, and puts this speaker behind many of its peers, especially at this price point. Finally, one other big shortcoming is the deficiency in the app you need to use to manage it. While it has lots of great features, the app does NOT work with YouTube Music. Despite hours troubleshooting, I couldn't get it it connect to my account, got fed up and returned the speaker as a result, buying a JBL instead that I have no issues with playing anything on. In this day and age if you're going to have an app-driven device, you need to make it work, plain and simple. I'm not going to waste time trying to get your terrible app to perform what should be simple and basic functions.

Sound quality is second to none. Highly recommend for your home entertainment needs.

Small and well designed speaker perfect for a small bedroom or as an added surround for larger rooms.

I live this speaker. It connects to all my devices and the sound quality is great.