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Customer Ratings & Reviews

Your price for this item is $63.99
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The comparable value price is $219.99

Customer reviews

Rating 4.7 out of 5 stars with 3827 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 192 Showing 3,821-3,827 of 3,827 reviews
  • Rated 1 out of 5 stars

    Buy a JBL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing about this speaker is worthwhile. Sound is mediocre and it doesn't work with Android.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Alexa Enabled

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer beware- this speaker only works for SOME Alexa things. Want to play back music in a dinnertime or wake up routine? Hope you have an Amazon device to play from because the Sonos speakers don't allow playback from Alexa routines. I'm annoyed at the deceptive claims that these speakers work with Alexa- I've been trying to find a workaround for too long and can no longer return the three I bought for my house.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sonos 2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t get the music to play. I have the first generation one and have had no problems. This one I can’t get to work!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Reliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 2 of these for my store. Cuts in and out of connectivity randomly throughout the day, then needs to be reset before it begins to work again. If you're looking for a sound solution for long periods of time, this is not the product to buy. Very expensive, and un-reliable is what I experienced.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sonos One

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is spotty- not what I expected. Thought it would add depth to my sound bar

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very very unreliable connections

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Sonos Beam and 2 Sonos sides. Worked great, for almost a month. Sides won't stay paired. Right now it's a bunch of expensive junk that has to be totally reinstalled every time to work. And that is iffy too. I'm hoping Geeks have a solution or they are going back.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for reviewing our products. This sounds like something may be happening with network interference. Feel free to head over to sonos.com/support and contact whichever way you prefer! We'd love to help get you up and running! john.milton

  • Rated 1 out of 5 stars

    Disconnect Nightmare

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly goes down. Software is horrible. You will get Alexa sbout 40% of the time.

    No, I would not recommend this to a friend