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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3827 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 3,827 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of my Sonos products are fabulous I love how they all speak to each other throughout the entire apartment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love our Sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to connect with the rest of our Sonos with the app. Looks nice and sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sounding pairs easy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds really good and works nice with iOS devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Sono’s

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound! Would recommend this product. Great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speakers for the price, really

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speakers. Use them with the sonos sound bar with the tv and use with iPhone for music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good speakers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is very good the quality is amazing I use with other sonos speakers

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best brand

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos in general is the best speakers brand you can buy. Either the one or the five are amazing speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using the speaker as surround speakers for a sono soundbar. It works as described. The app is simple and easy to use. It is a bit bulky in my opinion. I have bose soundbar/surround speakers in a different room. My personal opinion, I prefer Bose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    World of difference!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added the One’s to my Sonos arc and Sub, I must say it makes a world of difference when it comes to atmos and surround sound. The arc is impressive by itself but nothing really replaces have speakers across the sound spectrum. I just returned the ambeo soundbar two days ago before switching to sonos!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound is great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best sounding speakers I’ve ever heard

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speaker of Sonos, I like the sound and wireless

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos-One (Gen 2) Speakers. Absolutely Fabulous!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two "Sonos-One (Gen 2) Smart Speakers with Voice Control Built-in". I purchased two for the stereo effect when listening to music. These speakers put out fabulous sound which I expected from the Sonos brand. The sound is well-balanced and clarity is excellent. They are easy to turn on/off, adjust volume up/down, as well as skip ahead or repeat a tune. I chose the Google Assistant which I find to be excellent, quickly responding to questions or creating a playlist for me based upon my requested artists. IMO, these speakers are outstanding. I am extremely pleased with my purchase, and would very highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound but no female insert, Badddd!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The SONOS- Play:1 Wireless Speaker for Streaming Music ( Model # PLAY1US1BLK) does not have a female insert..The Sanus Speaker Stands contain a speaker bracket. The speaker is placed on top of the bracket but without any secure attachment to the Sonos... I bought at Home Depot a Simpson 90 degree construction bracket (5"x 5" x 1-1/2") cut it to size... Drilled two holes to attach the Sanus wall mount, painted the Simpson 90 degree, satin black to match the stand...End result, when I carry my three speakers on the Sanus Stand out to my patio on the weekends they will not fall off the stand or if someone bumps the speaker stand...Yankee Ingenuity !!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Seamless listening

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this Sonos. It is in my bedroom, and if I am listening to music in my family room and go to the bedroom, I am able to seamlessly transfer music to the bedroom, or listen to it as well as my Sonos in the family room, using the Sonos app. And the sound is great too! It is basically always connected to my phone so I don’t have to do anything except for go to my phone and start playing music from Spotify, iHeartRadio or whatever I want to play it through. Would give it 6 stars if I could.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound good and easy wireless connection!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound good and easy wireless connection!!! Love that all the units work together anywhere in my home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent sound, they are very attractive, and they look good, the sound is as if you were in the cinema

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sonos fanatic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bear speaker you will buy! Easy to set up and has amazing sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    From Neat Wall TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re a small business Home A/V Installation Service that focuses on practical solutions that are future proofed to a certain degree. Sonos offers ease and practicality with a level of precision like no other. I tell my customers all the time it won’t literally happen but on the level of product comparison; Sonos has the tech and product level that redefines music and could put Bose in their place to out of business. Sonos is to retail shopping what Amazon has done to the world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. I have two of these and they sync really well together. I want more!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just love them!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m impressed by the sound produced by this small sized speaker! They’re easy to setup and work well with either Alexa or Google. Playing music is easy and can be shared by multiple Sonos speakers as a group or each speaker individually. Once you understand how they work, this brand is a breeze to operate! In the future I plan to add more pieces to my setup!

    I would recommend this to a friend
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