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Customer Ratings & Reviews

Your price for this item is $63.99
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The comparable value price is $219.99

Customer reviews

Rating 4.7 out of 5 stars with 3827 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 3,827 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great home speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I both this last Christmas while still on sale it was a great home speaker I love the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sonos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. Fun to use if internet is working properly. Bought it right before eye surgery so the voice activation made it really easy to enjoy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing speaker

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these speakers. They complete the theatre experience. Also Alexa is a great added feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    You won't be Disappointed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound!! This is a great portable speaker. It is well made and produces phenomenal sound. I was surprised at the weight of it. I used to be a diehard Bose speaker fan. Sonos is my favorite brand now.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great I use it with Alexa. Music sounds great. High quality product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Now have 3 in the house!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great and sound great. Gen2 is necessary if you are linking into an existing receiver.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound, love voice control

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, not too hard to set up and link with others, happy with purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sonos One - Alexa issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the Sonos One, but be aware that if you have another one in your home & try to use Alexa to control Spotify on them in different rooms, it does not work. For example, I want to use Alexa to control my Sonos in my bedroom while using Alexa to control music on a Sonos One in another room. Instead of operating separately, once you tell Alexa to play a song on one of the Sonos One devices, it also takes over the other Sonos One device and plays the same song on both. Very frustrating.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker. Loud and clear. A great addition to my other soon speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound of this speaker! It was simple to connect to my Sonos app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Integrates well w other smart devices. Music quality is exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sonos One is Worth It!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing speaker! Great quality sound and seamless set-up. Able to link to our other Sonos Soundbar and its two One's. Full sound in our open family room kitchen area. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Meh!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed. Has nice sound when it works. Has a problem with disconnecting from our wi-fi while everything else on wi-fi continues to stay connected. A pain to reconnect as we need to go in the app in order to get it to work at times. The app can be a pain also. Wanted to sync our Serius xm subscription to it, which is done through the app, and a 5 minute process took most of an hour. Otherwise, the Mrs likes it, and was a present to her last Christmas, so that's all that matters.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Small size that has great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected from Sonos, amazing sound quality and excellent paired with more than one

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Home Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this speaker. Sound is crisp and clear. Setup was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These go great when paired up with the sonos soundbar and subwoofer. Best home theater setup yet.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality & a breeze to set up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to our home system. Great quality and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent quality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos has exceptional quality. Speaker sounds amazing as part of the surround sound system

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up as the instructions say. Plus the app has you test the room for the best sound.

    I would recommend this to a friend
  • Cons mentioned:
    Voice assistant

    Rated 3 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are using this only for sound then it’s fantastic. If you’re going to use it as a google assistant then it is pretty bad. My wife would ask it to play a song and it would randomly pick a cover version of it, but if she ask one of our other google homes it would work as expected. Unfortunately I’ll be returning this one. I told it to set timers and it said okay... asked how much time is left it said I had none. The voice assistant is not built in either you have to download the application (if on iOS) for it to work and it’s mediocre at best .

    I would recommend this to a friend