4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 3827 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 3,827 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this speaker!!! Great sound very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Huge upgrade from Echo

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I'd give Sonos a shot after being continually disappointed with various Echo products that sounded tinny and artificial. This absolutely blows Echo speakers away. Sound is rich and dynamic. Music is enjoyable instead of harsh and podcasts/audiobooks are pleasant and non-fatiguing. The microphones are significantly better than the Echo as well. I used to have to yell ALEXA to get my Echo to pick up my voice. The Sonos mics can hear me whisper Alexa from across the room. I was so impressed after a week with just this single speaker I went ahead and purchased speakers for each room in my home.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great Wi-Fi Speaker!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good quality Wi-Fi speaker. Provides decent bass. Has Ethernet connection capability, as well. Great for linking together and streaming songs through your whole home.

    I would recommend this to a friend
  • Cons mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    A good value

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked everything about tis product except it had no Bluetooth. I returned it and ordered the Sonos Float.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality, Alexa feature is nice

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, Alexa feature is a nice touch

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Decent sounding speaker

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sounding wireless speakers that are much better sounding with the addition of a sub-woofer. The convenience of use is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Another great Sonos device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos keeps building great devices. Setup has gotten easier over the years and the Sonos signature sound is fantastic. Biggest issue is finding Sonos gear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds amazing

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker is amazing rich deep bass and clear vocals

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound when paired another ONE, the beam and sub.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great speaker

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so easy to set up and use and the sound is fantastic

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound, not as cool as it could be

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The largest downside to this product is the Echo piece seems to be secondary. The echo device seems to be Enabled for input, but when you try and do other features like drop in and such it doesn't work. So though it has an echo in it, it is not fully echo compatible. This may be true of all devices, but one of the reason I chose this product was to be able to drop in and use it like an intercom.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    Amazing Sound

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker shocked me with the amount of bass and clarity that it has as a single unit. The one 2nd gen is an awesome speaker!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Simple to setup, easy to use, sounds awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, easy setup, blends in with our decor.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound wireless. Can move throughout the house

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Surround speakers.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds is good for a small speaker. I use as surround speakers and they are good. For music only not as good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    High quality product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but high quality. Would recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best speaker

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Sonos products! Great sound, connection, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wondeful

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy sonos. It is a good speaker. Love live music!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Sonos

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have great sound quality.Own many Sonos products...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bluetooth

    Rated 3 out of 5 stars

    Not bluth enabled. Sound quality is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the sound quality is great. It does not have Bluetooth enabled. That is a big minus

    No, I would not recommend this to a friend