Customer Ratings & Reviews
- Model:
- ONEG2US1
- |
- SKU:
- 6333554
Customer reviews
Rating 4.7 out of 5 stars with 3827 reviews
(3,827 customer reviews)Rating by feature
- Sound Quality4.8
Rating 4.8 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Range4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Speakers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced a bookshelf system with the 2 Sonos speakers and being able to stream our music has been a great investment for us. No more wires that show, makes the so much cleaner looking.
This review is from Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Outstanding
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great!! Sound quality is amazing and the ability to “map the room” works perfect. Sonos makes great speakers
This review is from Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Sonos One
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Sonos - One. Sound quality is great, Sonos app is super easy to use, and love linking this with my Beam sound bar for full room sound. Need more One's.
This review is from Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 3 out of 5 stars
Gen 1 seems better
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had hoped getting a new generation Sonos I'd have improvements. Truth be told, my old one is better. This model is less responsive to voice control. Alexa fails quite often but works on the other unit, so I know it's not the app. The sound quality is just as fantastic as my other Sonos, no secret there. However, I wouldn't buy another one for the price, it's not worth it.
This review is from Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overall great sound as you would expect from sonos but I feel my alexa doesn't respond as well as other alexa devices
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Sonos One
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great. Nice to have voice option for places like the kitchen.
I would recommend this to a friend Rated 5 out of 5 stars
speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.50 characters is way to many to review i like it ///////////////////////////////////////////////////////////////////////////////////
This review is from Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great complimentary speaker for the Sonos sound ba
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two of these speakers provide perfect stereo surround sound effect. Ready to set up. Attractive.
This review is from Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Excellent Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easily recommended for any type of room. Sound quality is rich. Good bass. Compatible with alexa
I would recommend this to a friend Rated 5 out of 5 stars
Love Sonos!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Sonos speakers! The Sonos One is particularly nice since it has the Alexa functionality built into it. I have Sonos speakers in every room in the house. They are expensive, but they are worth it.
I would recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for taking the time to review the Sonos One. We really appreciate your advocacy and your time.
- Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Great addition to my system!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding rear speakers for my Sonos ARC Sound bar- Easy set up and they really bring the system together. Rock on Brothers and Sisters!!!!!
This review is from Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black
I would recommend this to a friend Rated 3 out of 5 stars
wish I had bough wired speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The system has a mind of its own. It will shut down for no reason. Sometimes it goes completely crazy and changes songs every 30 seconds. I never had this problem when streaming Pandora through a wired system. Alexa is crazy and will interrupt and conversation even when no one says her name. I preferred the sound quality on my old sony surround sound system. I keep adding speaker to the system hoping the glitches will improve and the sound will get better but ultimately NOT happy with my new Sonos set up. Neither are any of my friends who made the same mistake. Oh not to mention whenI got a new router I had to completely reset up all 6 units by unplugging them and then plugging them directly into the router in order for them to reconnect. LAME
This review is from Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Good Sonos Produxt
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little poor on their software in being a bit finicky with set up but the sound on this little guy is great.
This review is from Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
AWESOME
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 22 of these SONOS One's around the house and the sound is incredible as well as super easy to use.
This review is from Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Best smart speaker with great audio
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple and ease use of good sound get this! Adding the use of Alexa make this the best smart speaker you can buy!
This review is from Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black
I would recommend this to a friend Rated 5 out of 5 stars
good sounding speaker, may be a bit finicky to set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a pair of these, one each in two separate rooms. I have some issues with them dropping out of my Sonos app, but that's more a fault of my wifi network (I'm working on it) then the speakers. I'm looking forward to setting them up as surrounds with a new Sonos Playbar.
This review is from Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black
I would recommend this to a friendRated 5 out of 5 stars
Sonos One Gen 2
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sonos fan here-saw an open box deal and grabbed this one-actually got a pair. Great product and upgrade-replaced the black speakers and they went to the garage!
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Really good for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have all Sonos speakers in my home. I’m happy how easy they are to use and connect with one another.
I would recommend this to a friend Rated 5 out of 5 stars
Sonos SL1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the wireless Bose prior to switching to sonos. While bose has deeper bass, the sonos app and connectivity is much easier to use. So much happier with my decision to switch.
This review is from Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Don't buy the hype
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought SONOS fully expecting to be blown away. I hear a lot of good things about it, which after purchasing this product, realized that they have a better marketing team than they do a product. Keep in mind, this product would work great for most people and depends on your listening profile. Some listeners like crystal clear audio. Some like a heavy bass profile. Some don't know what that means. Some pretend like they know what that means. Overall, the SONOS is very clear, but it's all mid and treble. Very tone-y sound without much bass. I prefer a pretty bass heavy/balanced sound profile. As a standalone speaker, don't buy this. Get an Amazon Echo Premium or even better, the Echo Studio. You'll be blown away with the sound. Call me crazy. It's a better overall balanced sound for a home speaker. Now, if you went all out and purchase a full SONOS setup, INCLUDING a woofer to bring out the low end, this would sound a little better than the Amazon lineup. Depends on your budget.
This review is from Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black
I would recommend this to a friendBrand response from Sonos Customer Care
Posted .Thanks for taking the time to provide us with a review of the Sonos One. We strive to provide, clear and room filling sound even out of our smallest speaker in our line up. You may find that you improve your sound by performing the Trueplay tuning that is prompted in the app which tunes the speaker to your specific room. Additionally, you can adjust the bass from within the Sonos app to push a more bass heavy sound profile.













