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Customer Ratings & Reviews

Your price for this item is $59.99
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The comparable value price is $219.00

Customer reviews

Rating 4.7 out of 5 stars with 3827 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 3,827 reviews
  • Rated 4 out of 5 stars

    Sounds good with system, average on its own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayOne is a great speaker when paired with the Sound Bar and Sub as a Surround System. On it's own there is a lot to be desired when bluetooth speakers for the same price sound better. Built in Alexa is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sound quality excellent, issues with music library

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a little speaker delivers very good sound. However, when playing downloaded music from iTunes and my downloaded CD's it skips in middle of song or stops completely.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value, easy set-up, not for the audiophile.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was ready to buy a pair of the original HomePods only to learn that they had been cancelled. Consequently a pair of Sonos Ones became plan B. One star off because, from an Audiophile perspective, the Sonos Ones are just meh. I didn't have any interest in the smart/connected features other than wireless WiFi streaming from my computer/phone. I typically use the speakers at low volume in a studio apartment so my sound evaluation only covers my use case. The mids are heavy and always present, but the highs and base are a little light. Adjusting the base to nearly max is needed to bring it to an even level with the mids, and the base is never full enough to feel it. As a single mono speaker the soundstage is front and narrow without much presence. Adding a second speaker in a stereo pair greatly improves both. In addition to the stereo pair, I added a B&O M5 in a 2.1 configuration to for some thumping base, crystal highs, and some much needed brightness. The three play perfectly in sync using Airplay, but neither Sonos nor B&O will interoperate with the other, so the 2.1 solution is only available using Airplay. As many have written, the Sonos software is easy to use and set-up, but the MacOS app is very simplistic and severely lacking. However, the phone app is full featured and really the only viable option in my opinion. At this price level I think these speakers are a good value, but left me wanting better sound.

    I would recommend this to a friend
  • Cons mentioned:
    Bluetooth

    Rated 3 out of 5 stars

    It’s okay

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay you can only AirPlay it. It’s not connected through Bluetooth and sometime it disconnect itself. Not really worth the money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sonia speaker

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to set up. Great service from Best Buy Manhattan. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always...Sonos makes awesome products and I will keep buying when they go on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added to our Beam. Just need the sub to complete my setup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Big sound from a small small speaker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We put two in our bedroom (great stereo linkage) and one in four other rooms for whole house found. Added an Arc sound bar with sub woofer in our family room too. Not cheap but great value and amazing sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy I got one with Alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's optional to get a speaker with Alexa, I'm glad I got one so the entire system is voice-activated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker is great weather you have it as rears for surround sound or you have it by itself to play music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great speaker terrific sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clerk was very helpful in finding a device that fit my needs and showing me comparison devises

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded expectations!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Joe for recommending this for us! It's absolutely awesome! We definitely recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro formed as needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what was need to be able to airplay the rest of my Sonos speakers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for money out there and connection to other sonos products is seamless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best around

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's sonos, need I say more! If you want a great system there is no other choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Sonos

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Sonia speaker and definitely won’t be the last. Amazing Quality and Featires

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker. Sonos has always been one of my favorite speakers to date and still is!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I waited too long!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these wireless speakers. I can’t believe I waited so long to upgrade my old, wired surround sound system to these wireless and portable home speakers. I intend to purchase more for other rooms of the house. I use them every day!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sonos Onos get one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos was very easy to set up. If you want to have a full play list you will need yo have subsccription to a music streaming service. Hey Google works everytime for any question. Its sllek looking and sit on my desk. Go get one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Addition to the set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same great speaker with the added alexa bonus. Easy set up. Just wish you could drop in or make announcements like you do with alexa devices.

    I would recommend this to a friend