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Customer Ratings & Reviews

Your price for this item is $59.99
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The comparable value price is $219.00

Customer reviews

Rating 4.7 out of 5 stars with 3827 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 3,827 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best little speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little speakers I choose to use them as regular speakers to hear the voices better than them as surround sound and I love them adds to soundbar sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Bluetooth speaker Bought it for the living room it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Sonos are the best speakers ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the best electronic store, and the customer service is great .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as an open box to save a few bucks. It works like a charm. Great volume output.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for streaming music through the house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never have enough speakers! Great for around the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is my third item and it’s excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will go as far as saying I will be purchasing all of the items this company makes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sounds and the Alexa option is cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We placed it in the kitchen and my wife loves to listen to it while cooking dinner.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    They sound great but I had to return them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great but I had to return them. Although the Alexa voice control works great, they can not be paired with other Alexa speakers. The description (with voice control built in) is accurate but I saw the "works with Alexa" and thought they could be added to groups in Alexa like "everywhere"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Sonos!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos are great little speakers and they work together so well!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Smart Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos One is in my opinion, the best smart speaker on the market. Alexa is already loaded and the sound is amazing. If you're looking for a whole home music option, the One from Sonos is the way to go!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Can't go wrong with this model

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of Sonos products, and this one is no different. Great sound quality and I like that you can add products as you go to create a whole sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great portable speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    operate through phone app to select source (radio, library, or what's playing on TV)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ned battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t funds freedom to choose music apps and still Ned better sounds around

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    sonos

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it......................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos - One

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Sonos products and Gen 2 did not disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Supersonic audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have 2 of these bad boys ear level when watching a movie and you’ll think you are there next to the characters. I paired mine with the sound bar. No regrets at all

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually returned this in favor of getting the speaker WITHOUT the voice control. I found it irritating, and it was causing frustration as it was interfering with my regular commands for Google, as it then required the extra step of telling Google which device I wanted the command to be used on. It was frustrating enough to return it for the "not smart" version

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    sonos one review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great speaker, we bought 5 different ones and all work flawless

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    No support for YouTube Music streaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product - except does not support YouTube Music streaming. So I returned it. For clarity, the Sonos 'app' on your phone supports YTM. But that is not streaming. Who wants to constantly use their mobile device to queue the music, beam it to the Sonos One, which only then will play it. Streaming works like this..."Hey Google, play Tony Bennett Swingin' Christmas"... and seconds later it does so. THAT is streaming. But not with YTM. And this is what does not function on the Sonos One wrt YTM. I heard that there was some legal wrangling going on between Google and Sonos. If so... I would not expect YTM streaming support to show up anytime soon. So I returned the Sonos One. I then ordered a Google Home Max. It retails almost 2X the Sonos One, but because high end smart speakers are not taking off as a product category, all vendors are discontinuing them with a significant mark down. Like 50% or so. If you use Apply AirPlay, the Sonos One would be a great selection. Hey, Google, play Tony Bennett...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Will not stay connected to your WiFi or the App.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They never stay connected to the app or my WiFi, DO NOT BUY! I should have listened to the countless reviews online. When they do work they sound great but I’m tired of spending 30 minutes every time time I want to listen to them setting them back up. Hate these speakers.

    No, I would not recommend this to a friend