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Customer Ratings & Reviews

Your price for this item is $59.99
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The comparable value price is $219.00

Customer reviews

Rating 4.7 out of 5 stars with 3827 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 3,827 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SONOS at Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SONOS is an excellent product at Best Buy ....the sound is superior to most speakers . Best Buy always carries a larger range of Sonos products . Can't wait to add more!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift. The recipient seemed pleased.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Music to my ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second unit that I purchased and the quality and performance of this product is excellent. It was very easy to set up and the overall experience has been great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little speaker. Have one in office for music and one in family room to listen to TV without having volume turned up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a fantastic experience with Sonos products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is working perfect as expected. Great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All what it's cracked up to be

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker Sonos does a super job with aesthetics

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded nice however I purchased so it could be added to a Amazon speaker group with Amazon products. It cannot be added so returned it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Hope it continues to be as effective as its been today the first day of usage. Purchased 9/6, installed 9/24 with first usage 9/27.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive but worth it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    crystal clear room filling sound. the only problem with this speaker is that it doesn’t stereo pair with my older play 1.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, quality and easy to use, the app its so simple, confortable, if somebody call you never interrupt the music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for outside

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for when it warms up outside to entertain

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Old 2.4ghz network only

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly this is old tech. It’s the slow 2.4ghz WiFi so my home router mesh system sometimes has trouble connecting.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice speaker

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice speaker. Good quality sound from a little speaker. Voice control is a nice add on. Will buy more Sonos speakers in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great update with one exception

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they sound great - they can work with digital assistants if you desire. The reason I removed a star is that Sonos removed the threaded hole at the bottom rear for mounting. IMHO this is a mistake, the majority of mounts that available now are rather ugly. Still sound great though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price for the sound. My 4th speaker and want more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply amazing the way that the music is play easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Present for mom

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it a gift for my mother, and she’s really impressed with it! Sounds so much better than the Echo Dot she had before

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Sound Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our son's birthday. He absolutely loves it! Music is his "thing" and he knows good when he hears it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to my SONOS system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the family room and the Alexa feature

    I would recommend this to a friend