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Customer Ratings & Reviews

Your price for this item is $59.99
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The comparable value price is $219.00

Customer reviews

Rating 4.7 out of 5 stars with 3827 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 3,827 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Smart Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and great sound. Highly recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    QualitySound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. East to use and the sound is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Sonos, I have them all over my house they sound so good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t work all the time. It’s sometimes connected to my Alexa and sometimes not. Sometimes responds to wake up word sometimes not. One night it didn’t stop for nothing- I finally had to unplug it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, look great, and so easy to install and use,

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, they should be though. Right? Right!!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speaker!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Sonos, another product that doesn't disappoint !!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Sonos One

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker that doesn’t take up a lot of space.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Sound is incredible. Totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift list item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was on my son & daughter-in-law's Christmas list so I purchased it but then they changed their mind and choose a different speaker so I had to return this and make another purchase. I was impressed with all the Sonos features though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more can you say. Sonos builds a spectacular product. Better than Bose (IMO).

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound not as great as I thought it would be. Was doing fine with just the soundbar. To be fair, I haven't really cranked it up with a movie yet. But I probably shouldn't have to...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds great, but needs better interface to Alexa

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great but Alexa does not work well. Frequently loses functionality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos yes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If one understands that a Sonos product is quality then this is a good purchase. I bought this to add to another of the same type to make the pair stereo. If Sonos made the Five a smart voice speaker i would have bought that instead

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the compactness and sound overall, but felt like the low end ranges were missing. I think that linking a couple or more, along with a subwoofer or something, would provide a nice sound. I didn’t care for the fact that it’s nor portable, and if it’s unplugged you can’t play it. I also decided I wanted a Wi-Fi speaker, and not Bluetooth… which is why I returned it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I hate Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like to argue with a speaker. Ask for certain types of music and there are times when I get nothing. Never had an Alexa before so this isn’t Sonos problem, just don’t like the technology.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using an Echo for several years, I decided to upgrade to the Sonos One Gen 2. Read the many reviews available and decided that this would be a major sound upgrade. After a few weeks, my conclusion is that while there is a perceptible sound upgrade, I am not "blown away" by the sound quality. Yes, it is good, but in my opinion not fantastic. To be fair, I did notice an improvement in sound after upgrading my streaming to HD. If the price were $50 lower, I'd be more satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. Great for bathroom which is my use. Works with ray soundbar

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bluetooth

    Rated 3 out of 5 stars

    Good sound!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good but not Bluetooth compatible. You can only use on secure wifi

    No, I would not recommend this to a friend