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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3827 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 3,827 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    surround

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great rear surround sound speakers, works well with the sonus arc and subwoofer

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing speaker

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these speakers. They complete the theatre experience. Also Alexa is a great added feature.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Now have 3 in the house!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great and sound great. Gen2 is necessary if you are linking into an existing receiver.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great surround sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These speakers are awesome for surround sound and amazing on their own for great music sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Big time surround sou nd for small price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these speakers along with playbar and the sound is awesome. Get an Imax feel at home..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakers sound amazing. Love the white look that matches our bedroom decor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not with issue’s connecting to S1 app.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchase was smooth, but install was nightmare. Sonia fines make it clear at time of purchase. i have sonos s1. which required me to spend long time with customer service to reconfigure box for SI app. Sonos needs to do a better job making this known that product are not backward compatible out of the box. it’s a shame the have 2 apps in the first place

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great speakers

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound amazing! Work great for surround speakers and sound great by themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These go great when paired up with the sonos soundbar and subwoofer. Best home theater setup yet.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great home speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I both this last Christmas while still on sale it was a great home speaker I love the sound.

    I would recommend this to a friend
  • Cons mentioned:
    Voice assistant

    Rated 3 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are using this only for sound then it’s fantastic. If you’re going to use it as a google assistant then it is pretty bad. My wife would ask it to play a song and it would randomly pick a cover version of it, but if she ask one of our other google homes it would work as expected. Unfortunately I’ll be returning this one. I told it to set timers and it said okay... asked how much time is left it said I had none. The voice assistant is not built in either you have to download the application (if on iOS) for it to work and it’s mediocre at best .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great for the size paired with an arc soundbar and subwoofer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Tricky to sync—sounds phenomenal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was kind of tricky. It took a lot of tries before I got it hooked up to Alexa. The sound is fantastic. It fills my bedroom with great full range sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    lovely

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These little speakers are amazing! we have multiple of them around our house!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Simply Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have two pairs of these and it just doesnt compare with any other speaker this size or price. Amazing sound with great amount of bass, and phenomenal fidelity in the mids and highs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great sound. Love they am an be moved around with you in the house or outside.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound for a home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are easy to set up and provide a strong quality sound for varied rooms. The syncing of different speakers throughout the house it a plus. Happy to purchase during a big sale.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent quality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos has exceptional quality. Speaker sounds amazing as part of the surround sound system

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up as the instructions say. Plus the app has you test the room for the best sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have some play1 thay are amazing and the sonos ones are awesome with the voice command.

    I would recommend this to a friend