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Customer Ratings & Reviews

Model:
PLAYPUS1BLK
SKU:
6671027
$299.00

Customer reviews

Rating 4.8 out of 5 stars with 100 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are delighted by the product's exceptional sound quality and convenient portability. Its impressive battery life and reliable connectivity also receive high praise. Additionally, users appreciate its sleek design and seamless compatibility with other products.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 100 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best portable speaker available

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best portable speaker available! Highly recommended to everyone I know and don’t know.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My Sonos Play

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really pleased with the Sonos Play! The sound is really clear and the bass is much better than other speakers I have listened to.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sounds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired this with a second for a true stereo sound. These speakers pack a punch. A tad big to carry around but it’s nice to use around the house. Downside is the charger pad. Slow and ineffective. Just plug a usb straight into the speaker to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality speaker. Premium build and sound right out the box!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Portable Speaker!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing speaker! This is exactly what we needed when we are cooking indoors or grilling outdoors. Super easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is better than I expected, I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great addition to my home setup. Sonos continues to deliver

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Portability
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Surprisingly great sound

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unboxed. Easy enough. Scanned the QR code to download the app on my 11" M5 iPad Pro, since that's what I'd most likely use around the house to listen to music since all 15000+ MP3's in my collection are on it as well as my iPhone. I don't have enough characters allowed in the review to go into all the issues I had creating the account and getting logged in. But it was a pain, and NOT user error since I had a password program that caught my user/pass when I created the account, and the system kept telling me I was wrong... VERY frustrating. But the little startup sound the Sonos Play played when it first was place on the docking station as I was trying to create the account and log in was a good sign for audio quality to come. For something this small that had quite a feeling of depth to the bass in that second it played. Eventually I got in, app found the speaker, set it up, and ran an update. I really love how it pairs, using tones and audio rather than buttons and codes and such. This just flows so well with the concept of a speaker. And then I hit my next hurdle. Apparently, the Sonos app can't do anything with existing media I have physically on the device. It is apparently incapable of seeing my local Apple Music and my huge library from inside the Sonos app. Plenty of options for streaming, nothing for local directly from the app. I'm already in "meh" territory with this before I even have a chance to hear a single song play. It should not be impossible for the Sonos app to see my library ON THE SAME DEVICE THE APP RUNS ON. But it IS a wireless speaker, so at least I can open the Apple music app and push it to the device. And then I found that once I started playing something in the local Apple Music app, and went into the Sonos app to try to adjust the speakers, I at least had limited transport control of the music there for the album that the Apple app is playing currently. I don't have the option to pick anything other than the album selected in the Apple app, but at least I don't have to jump forward and back between apps as much as I feared. Sound - Much fuller than I had expected. Bass was a bit lacking compared to a full size speaker so far, but it's there, so things aren't tinny like I've seen with other Bluetooth speakers. I found where to enable EQ on the volume control page, but it's just a bass and treble slider, not much of an EQ. Trying to get a bit more bass impacts the mid and high though, so I found it's best just sitting in the neutral position for both for the time being. I bounced between a bunch of artists for a few hours. Since I was a musician, I have quite a wide variety of genres in my collection. So this spent hours playing pretty much everything. OK, bass is, as I said, somewhat lacking, but it's better than I thought it would be. Mids and highs are very crisp and clear for me, and I suffer from tinnitus and some hearing loss from my years in the Air Force with fighter jets. I absolutely LOVE the dock. Makes things SO simple. And it simply sits on it and charges, the contacts are there and don't require this to be inserted or pushed at all into the base. Waterproof, dustproof - IP67, same as my security cameras that hang outside 24/7/365. Granted, my use won't involve any bad environments, but it is nice to know if I WAS somewhere using it and got caught by bad weather, I'd be OK. The options for both wireless and Bluetooth mean that it should be easy to get into any environment. The claim is 24 hours of playback, which is more than I'd ever need in a single spot. Trueplay on IOS adjusts the sound for the specific room it's in. I'm not sure I could differentiate between it being on and off, but again, I have hearing issues. Built in power bank - another handy feature for some people. Plugged in my iPhone Pro Max and it started charging. Then something magical happened - the album I was playing at the time hit a song with a thunderstorm that suddenly comes into a great bass driven portion. And suddenly I don't feel that the Bass is wimpy anymore. This tiny thing? Putting out that much? It blew me away. And suddenly I'm rushing through my library finding similar songs that build up like that to an awesome bass crescendo or just had notable bass. I love that adding the second speaker lets me create a group and have multi room sound. And when you are in the volume control, each is separately adjustable. I had one in the great room, and one near me in the dining room, so I was able to adjust their volume so that the one next to me was at a lower volume than the other so I could actually hear both for that fuller, even sound. And from the Apple Music volume control then, it maintained that offset as I adjusted the volume, and still allowed below it individual control of volume levels, or unselect one or the other at will, without having to go back to the Sonos app. And this is one reason I think that I don't listen to music much anymore when I'm at home. Sure, I get AMAZING bass when I airplay through my Atmos system with my two huge subwoofers. But when I go into another room or move around the house, all the quality is lost. I never understood people who would get excited over multi-room audio since I never really had a need for it. Now I'm pretty much hooked and already thinking of what else to buy to put in other rooms. I had a moment where the speakers ended up stuttering and out of sync, not sure why, and the Play would just stop totally, and a few seconds later start up again. Not a wireless signal issue, so I still have no idea what happened. But it only happened once or twice the first couple days and not at all since. Then I decided to just take this portable one around with me as I did things around the house. In the kitchen, I set it on the counter near the sink where it was out of the way of any grease spatter. And I really liked how the sound changed in there, since I had it in a corner now. That seemed to amplify the bass in there. I spent the weekend with it, doing chores in various rooms, setting it on top of the washer and dryer when I was doing laundry. While I played video games for a while, I had my own music soundtrack going in the background. I never gamed with music before, and I found I quite liked it. And putting it on the shelf of my headboard gave me another experience from the shape of the room and the placement of the speaker. You can control things via the Sonos app or even simply using voice control. I enabled the voice control to see how it worked. And again, I'm impressed. Right now I have Boston cranking at 85, and in a normal tone, not raising my voice, where I can barely hear myself, when I say "Hey Sonos," it still hears me even though I don't hear myself hardly at all, and lowers the volume temporarily to await my command. I was able to do transport controls and have it identify what was playing all without a hitch. And there are a lot of other Sonos features you can control as well. Impressive. And I found that the app has options to disable the status light and touch controls. Handy thing for a portable speaker, kind of a "child lock" when needed. And if you have matching equipment you can set them up as a stereo pair, one LEFT and one RIGHT channel. You can see the battery level in the app as well. Then one morning, when it was in my bedroom from the night before, I tried to connect again and couldn't - showed powered off. I thought it would just do sleep mode, but seemed like it totally powered off after a period of not being in use. Tried to turn it on - power button wouldn't work, completely dead. Main power button on back, other one on top, neither responsive at all. I would assume that sleeping or not being used for 7 hours overnight wouldn't drain a battery that claims 24 hours of use. But it would not turn on again until I had it back in the charging dock. Then I was able to power it on and get the Sonos app to see it again. When I got in it within the app, was still showing 100% battery. So it was not drained, I simply couldn't turn it back on again until it was in the dock . I'm hoping the glitches I'm hitting are things that will be fixed with firmware updates over time since this is a new product. iTunes on my Surface Pro, worked just as smooth as from the phone and iPad. I was all set to give this thing just three stars early on, with all the random issues I'd been dealing with between the app and the hardware. But in the long run I had to give it all five. I just can't get past how simple it is to use, how easy any device picks it up , and the quality of the sound considering the size. The sound of this little thing is simply amazing. Everything I threw at it, musically, it just took and played great. It must have impressed me, since after four or five days, I purchased yet another speaker and a couple stands to add to my experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality as usual.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos is amazing. Great new speaker to add to the lineup!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great job by Sonod

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and seamless integration into Sonos system

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent, but could be better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker, on its own, is decent. However, the sound is not as crystal clear and rich as one might expect for the price point. Calibrating it in the app is a hassle, and only the system owner can do this. We ended up buying a second one to pair it with, which enhanced the experience, but was also a major disappointment when we learned they are not compatible as surround satellites with the Ray soundbar. Sonos is more work and complication than it is worth, in my opinion. We will probably keep them, but that has yet to be determined.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy sounds great and loud perfect for outdoors

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Good sound for a small speaker

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing audio quality for a Bluetooth speaker the only thing it lacks is bass.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great if you have a Sonos system, but pricey.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected easily to my existing Sonos setup. Battery life is much better than the Roam, and louder with deeper Bass. Not sure if it's worth the extra money over a JBL Charge or Sony Ult 5, but a nice addition to a current Sonos system.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Portability
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Sonos Play and Move About

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d like to start off by saying this is my first ever Sonos device. I say this because I had to start from scratch in setting up this speaker, as well as the Era speaker that I received at the same time. I must say that it took me a lot longer, from unboxing to playing music, than I expected. That was a bit irritating, but once the initial setup is complete, everything worked very seamlessly. After using the new Sonos Play speaker for about a week, I can say that it is a pretty solid, reliable wireless speaker. The battery life is amazing. It came shipped with about 40% battery life and I used it for about 4 hours the first day. After that, I charged it to 100%. Upon powering it up and using it again, 5 days later, there was still about 98% battery life left after listening to music for two hours. In reference to music output and sound of the speaker, I was a little dismayed. The music sounded less rich, like it was lacking in the mid-range frequencies. I opened the app to checkout sound settings. The only thing that can be adjusted as the bass and treble. I adjusted both to my liking and the music sounded satisfactorily better. One of the cool things for me was how easily it paired and worked alongside the Sonos Era speaker. The integration between the two is seamless. Through the Sonos app, grouping them together took just a few taps, and once synced, they sounded great together. Our home has a good size great room that is connected to dining and kitchen area. I played music with the Play in the corner of one room and the Era in the very opposite corner of the kitchen. The two speakers really filled the rooms with music. The next day, I decided to give my new Sonos system a bit of a test. I have a record player with Bluetooth capability. I plugged the Era in right next to the record player and paired them together. I then went into the app and selected my Sonos speaker group, to include the Play. My record was suddenly playing in stereo. Very cool! It didn’t sound like there was any kind of lag in the playback. Then I noticed and issue. After getting about half way through a song, the sound started dropping for a second. Literally one second, then resume playing. I’d say this continued to happen about every 30 - 45 seconds during playback. I finally stopped playing the record and turned off the Sonos speakers. I tried playing the same song on just the record player and it sounded fine. Honestly, I’m not sure why it worked great at first, then had an issue. To be fair, I’d venture to say that this kind of setup isn’t what the Sonos speaker is primarily designed for because it plays streaming music beautifully. Overall, the Play speaker is a great wireless speaker, especially when paired with the Era. Plus, you can take it with you in the backyard or while washing your car without having to worry about a power source.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Portability
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Portable with lots of bonus features

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been adding to my Sonos collection for a while and finally picked up the new Play. My system has a mix of older Play:1's and Play:3's that have been reliable for background music plus the Era 100 SL I added recently. They all sound great but I was looking for a portable option. And this thing is basically like a portable version of the Era 100 series. Same great sound but you can grab it and go. The best part is it's a great sounding portable speaker and gets really loud for the size. It fills a decent area with clear audio that stays that way when I push the volume. I have used it for everything from nighttime background music to hard rock and everything in between and it handles it all well without getting muddy. Voice commands are built in but I mostly see them as a handy extra rather than the main feature. But that is a big plus I guess since you can use the Play as your "Voice Control Hub" to control everything in your Sonos system, including older products like the older Play 1's, 3's, etc. so if you want those modern features you don't have to upgrade your speakers. Just add one or two of these. It works well alongside my older units. I can start playback on the Play and then pull in the Era 100 SL or one of the Play models with no noticeable sync problems over the network. Giving a quick "Hey Sonos" command from this speaker lets me manage volume or move the music around the house even on the units that cannot listen themselves. Bluetooth mode makes it easy to take it outside of my wifi coverage area and pair straight to my phone for using in the backyard, neighborhood pool, or on trips. The battery has lasted through several full afternoons of use at moderate levels and recharges without taking forever. I like that it can handle being near water or dust thanks to the rating which gives some peace of mind on the deck,in the garage, or by the pool. It can actually be submerged in up to 3' of water for several minutes and be fine. So if it falls in the pool or you spill a drink on it you can just rinse it off under tap water and then let it dry and it's good to go. If you already have older Sonos pieces like the Play:1 Play:3 or an Era 100 SL this is a practical way to add mobility without ditching what you have. The Play brings solid portable performance with voice as a bonus and it has made moving music through the house much more convenient. I have been reaching for it regularly and it has held up without any issues so far. I would recommend it for anyone looking to extend an existing setup rather than replace everything or just looking for a quality portable speaker that has lots of other uses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bliss

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got the new Sonos Play in white, and like my other portibles, Move and Roam, its a gret purchase. Full sound, portability with punch, and easy to ser up and play. Sonos just keeps getting better and better. This makes my 13th Sonos purchase!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great quality

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the great bass quality and its portability. It’s a great summer gift!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker sounds quite good, though I EQ'd down the bass a bit. It's very easy to set up and use, and so far has worked flawlessly. I use it two ways: (1) with Apple Music and (2) directly connected to my own music server.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy setup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to add to our Sonos system, better sound quality than the roam.

    I would recommend this to a friend