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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 10681 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality, ease of use, and compact size of the Play:1 Wireless Smart Speaker. Many also praise the straightforward setup process and wireless functionality, while some find the price to be a drawback. A few users wish for a battery option for increased portability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 10,681 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound is amazing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this speaker as an open box item marked as excellent condition, no dents and original packaging. I bought it to complement my other Sonos speaker to pair as rear speakers as surround sound as this is impossible with a new speaker and this model (which Sonos doesn’t sell anymore). I did end up returning it, as it had a dent and it was going to be in a prominent location for guests to see. Sound is 5/5. Ease of use in Sonos app 3/5 (doesn’t let you play from your own iTunes library on this model after a required update). This purchase should have been marked in very good condition and not excellent from Best Buy. I plan on just buying a 2 speaker pair (new model) as it allows airplay.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Solid performer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these for the kitchen. They fill up the room with solid sound. Bass is a little lacking but it’s what I expect for a speaker so small. The app works great and I have them tied to alexa which allows voice control.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one. The set up is easy and the sound is nice with good bass.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good compliment to SONOS Playbar and Sub-Woofer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a SONOS Playbar and Sub-woofer for Christmas and have been watching for the Play1 or Play3 to go on sale (almost never do!) so jumped at the chance when they did recently and bought a pair. Very nice surround sound when playing DVD's with Dolby Surround supported. Not as loud as what I heard in the store but that may be due to the size of my room. When using with streamed music the sound is really good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy and the speaker sounds great. Easy to transfer from room to room for parties.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Nothing beats SONOS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome powerful and everything on it speaker. Better than Bose Soundtouch. Versatile and easy to use apps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and connect. Great sound and easy to control the rooms chosen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend this device. I use them at home and at work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sonos the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have the Sonos system throughout our home. Easy to use and amazing sound. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great speaker for my home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds good all my home. It was easy to set up and I can hear what I want from my sources without problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker easy set up works with other Sonos units .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Compact speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality with wide range in a portable speaker that you can place in any room that WIFI will reach.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Great wireless speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos Play 1 wireless speaker is small but mighty sound and very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and outstanding quality. We have one in the study and the den and use them daily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    really good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have a portable speaker that sounds great, and easy to set-up!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound and love the look!!!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound and love the look!!!! Works will with other Sonos products.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loved these so much I bought a 2nd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, Sonos speakers are the best. I started with the midsized Sonos Play3 and loved it so much I had to buy another Sonos for my bathroom. They are easy to setup and sound better than 90% of the speakers out there. Pair them with a DLNA server (I bought this one http://www.bestbuy.com/site/wd-my-cloud-4tb-external-hard-drive-nas-white/2832018.p?skuId=2832018) and stream your entire music library seamlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    great sound, easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These speakers look great and sound great. A little more expensive than others, but worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable sounds great and the vertical design keeps it compact. I'm very pleased with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Great sound and size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sonos 1 has sound almost as good as the 3, its a great small size

    I would recommend this to a friend