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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 10681 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality, ease of use, and compact size of the Play:1 Wireless Smart Speaker. Many also praise the straightforward setup process and wireless functionality, while some find the price to be a drawback. A few users wish for a battery option for increased portability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 239 Showing 4,761-4,780 of 10,681 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've seen many ads for the Sonos Play:1 speakers and finally gave in after the holidays. I love the quality of the sound for the price I've paid. It's worth the buy. I'm looking forward to buying more in the near future, so I can have one in each room in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this speaker. The Sonos Play1 is ideal for smaller sized room such as bedrooms and even bathrooms. This doesn't have the bass that you will get on your play3 or play5 but the music it delivers is still worth a 5-star rating for money. I have three of these now.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and easy to configure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Play:1 provides great sound and is easily configured to use individually or grouped as part of a surround sound system. The Sonos customer support team is also one of the best I've come across should you have any questions regarding setup or optimization.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Easy to hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up and has great sound. These matched perfectly with the playbar and sub that was purchaed earlier in the year.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Awesome sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a Christmas gift and the sound is crisp and clear. Has some good thump to it also. Will add more to my collection.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great whole home audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is nice, affordable and reliable. Continue to purchase Sonos products for that reason. Currently own 20 different products. They're constantly working to improve your experience with software updates. Stable and exceptional music listening platform.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos figured it out. The app is unbelievable, never crashes. The speaker itself sounds amazing. If you are looking for more bass, the play one might let you down but the overall sound is amazing. Perfect for creating an entire Sonos home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fan of Sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 5th Sonos component I have obtained for my house. I recommend the system and am particularly happy with the surround sound set-up in my family room. Very happy to eliminate the miles of cord and speaker wire that I used to have to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos - Open Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Play:1 last year and that one happened to be an open box like the one that I just bought. They are both in excellent condition and working like a charm. I love sonos products, this will compliment my other and now we will be able to listen in stereo.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best speakers in da world

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say how surprised I was when I first installed this speaker in my condo I had to run out the next day for a second one the sounds on these lil speakers are incredible I use to be a Bose fan but Sonos is on top of my list now .....

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is awesome. Leaps and bounds better than any comparable unit from Bose, Samsung, etc... It would be cool if it were portable, but I realize that would add cost and I bet they will come out with a portable unit at some point. I now have Play 3, Soundbar, and Sub. All are amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my Sonos! 7th speaker in my home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Play 1 has awesome sound for its size. Sometimes I think it sounds just as good as the Play 3. I love the Sonos system so much that this is my 7th speaker now in my house and I will continue to purchase more until every room has one...and I have a very large house!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Sonos products but I really don't want anything Alexa related in my house. This version of the Sonos doesn't support Alexa unless you hook it up to external hardware. It also sounds wonderful and the Sonos software is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Complicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something that streams directly from my computer so I can listen to whatever is coming out of the sound of the machine. This goes through a program. Difficult to get Itunes library and Spotify to work, but their help line is excellent.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound from such a small speaker!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice sound system for theater-like experience without the hassle of going to a theater. Really like the white look, and think Sonos is on their game with these. Only drawback is needed Geek Squad set up, and there was/is some reverb that has to be adjusted. That said very nice sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for the easy ability to link with other Sonos speakers in other parts of the house. Set up was easy and the app does everything. I don’t like Alexa in my house, so I went with this model.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos has by far the best sound ever. At the moment i have 2 play ones and the sound bar and it sounds great! (side note: the sonos app does take some getting used to. i have always had bluetooth speakers and was a big switch for me to go to only Wifi)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent speaker and ecosystem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent stand alone speakers as well as a fantastic overall ecosystem for multi-room music. Additionally if you don't care about voice control OR already have an Alexa enabled device, you can pick these up for $50 less than they used to be.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speakers

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me time to decide whether to buy Sonos or Bose, looked at many reviews and opinions and at the end decided to go with the Sonos! Best decision every, simply love the product and the system!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I love my Sonos!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my sonos speakers! It has great sound quality, this is actually the second Sonos 1 that I have purchased. I now have them paired up, using them both in my bathroom. Showering has never been better! I do wish that you could play music through the speakers as well as the headphone out on my phone, but that would eliminate the need for one of the Sonos products. I also wish that you could use it for other apps like YouTube, and Watch ESPN. All in all I am very happy with this speaker, it is quality and I've had it for almost a year without any problems.

    I would recommend this to a friend