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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 10681 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality, ease of use, and compact size of the Play:1 Wireless Smart Speaker. Many also praise the straightforward setup process and wireless functionality, while some find the price to be a drawback. A few users wish for a battery option for increased portability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 242 Showing 4,821-4,840 of 10,681 reviews
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no issues. Plugged the speaker in and the system worked right out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very hesitant to buy speakers that counted on Wi-Fi to function, But I have been very pleased with them so far. Ca but I have been very pleased with them so far. For the price you’ll be hard-pressed to find another speaker that sounds good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Great Portable Speaker for Sonos System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for the size, and great portability. I have one in every guest room and bath and move one outdoors when sitting outside.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to pair with the Sonos Bar and it's awesome - the music is full and clear. It's placed in a small room and fills the space - I think it would be just fine in a much larger room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one of these in the master bath and the office. It has a great sounds for such a small speaker. We love the fact we can continue hearing the same music while we move from one room to the other or we can play them both separately with different music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pricey but worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant when husband wanted to buy these we got (2) but love then! They sound so good!! And love that if you r connected to it and receive a phone call you can answer ur phone call without it interrupting the music!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great addition to full set of speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to add to our other Sonos speakers. Great buy! For surround sound, it exceeds expectations. It actually does such a great job with zero static that it makes horror movies so much scarier haha. Great buy. We now have two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love the no hassle of wires and the many different options of room set ups

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best speaker I've ever used!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is so cool. They have AMAZING sound quality and are very convenient to set alarms, listen to music in the shower, party with, etc! I would recommend this speaker to anyone and also the other models of this brand! Bigger the number, bigger the sound!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pair of these Play:1 speakers to use as rear left and rear right speakers for my home theater, and I’m so glad I did. They sound amazing with my Sonos Playbase and Sub. They really fill the room for movies and music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sounding home theater addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was easy to install and has great sound. I had heard that sometimes you could get interference with wireless speakers from other devices. I have had this system for 5 weeks with absolutely no issues. I am using this speaker as surround sound for a home theater system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Very Good speaker.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good speaker. Easy to set up. Already added the Sonos 3 for Christmas. Together they make great sound in the house. Love the grouping feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos is the perfect modular sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these on sale. Will be adding more to fill my home with music.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up, nice sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a very simple way to get music around the house, and liked the idea of being able to use speakers in tandem or separately. Got 1 x Play 3 and 2 x Play 1, and am very happy with it. Took about 30 minutes to set all three up with the App.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my boyfriend for Christmas to go with Echo Dot. The sound is amazing and I love being able to play it from an app. My only disappointment is I was told by 2 Best Buy employees that I could use with the Echo Dot. That is not the case, we talk to Best Buy support and Amazon support. It is not bluetooth. You need to purchase the Sonos Play 5 to use it with Alexa or Echo Dot. I would recommend it for sound just very disappointed in the BB staff for letting me think it would work with the Dot.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best wireless speaker value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have Sonos speakers all around the house and on our enclosed patio. Excellent sound quality and customer support. Wish the new portable outdoor speakers didn't require recharging, but for now Sonos is all we need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Handy, but could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The positives are that it works really well in conjunction with the Sonos app. It is nice to be able to use it in separate rooms and you have it work on different channels. I am looking forward to having a couple more so that I can use them for both surroundsound and to work in different areas of the home. The negatives are that for a standalone speaker I feel that the sound out of my smaller Bluetooth portable unit is actually better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little speaker provides great clarity at a reasonable price. I’m not crazy about the necessity for wireless connection, but it’s also not really meant to move a lot since it is calibrated for the room in which it is set.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Terrific speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had more expensive speakers but this SONOS speaker has the best sound and easiest setup of any I’ve ever owned. The WiFi connectivity is amazing - no more cables! I’ve put 3 pairs of these throughout my home. Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Simple system, great app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Sonos system. Very simple to set up, reasonably good sound, and unobtrusive. Makes putting wireless music in your house easy.

    I would recommend this to a friend