Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 10681 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality, ease of use, and compact size of the Play:1 Wireless Smart Speaker. Many also praise the straightforward setup process and wireless functionality, while some find the price to be a drawback. A few users wish for a battery option for increased portability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 245 Showing 4,881-4,900 of 10,681 reviews
  • Rated 5 out of 5 stars

    Great speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great additional speaker wish they would come up with an outdoor model

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sounds cool but returned

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds good but it’s very limited to what you can do with it. I thought with the speaker being connected to WiFi I could play it on other devices but no.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love the Sonos system!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I have the playbar, play ones, a play 3 and the sub-woofer in our home. We love it so much that when we built our retirement home we duplicated the system for that home as well. It's ease in use and great quality sound is outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issue with connection initially, but the tech dept did a marvelous job in helping me out. This thing is awesome and I loved everything about it, especially the crispy sound, that comes out it. Two of my friends went bought theirs, after seeing mine.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos if definitely the best wireless speaker system on the market. I now have them throughout the house and it is better than any system you can have installed in the walls. Also the biggest plus is you can bring it with you when if you move.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome tech that works as it should!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my Sonos surround speaker system. I keep adding speakers whenever I have the need and the budget. You can never say never but it’s hard for me to imagine buying a different kind of speaker anytime in the near future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos>Bose

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied with my purchase upgrade was long overdue for my sound system

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the Whole Sonos System

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From 1 to 3 to 5, you can't go wrong! They each have their niche to fill. I at first only bought 3's but when Best Buy was running the promo i grabbed a 1 and love it. Yes the bass isn't top notch but I was throughly impressed what this little box can do!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Sonos

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just keep coming back for more of these speakers. I started with one for myself and loved it so much I bought a second the same week. Now, I purchased a pair for my son for his new apartment. They are super easy to use and have great soumd!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent product and sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos has completed my sound system with an integrative methodology that make WiFi somewhat seamless. The proprietary technology allows any household to appreciate excellent sound in a variety of rooms without wires.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Simple. Sounds great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought 4 Play 1s...so far. They are very simple to connect and sound better than I expected. I very much like how we can migrate the sound around the house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was torn between Sonos and Bose. I think Bose fills a room with sound more but Sonos is very crisp and definitely not disappointing. Very happy with my set up. I use it for a home entertainment system and as well as hook it up to my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice surprise

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to Best Buy thinking I wanted Bose-loved the versatility of Sonos and was amazed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unwhelmed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Sonos. I have one of every speaker size they make and I think the Play 1 is just a little under impressive. I recommend the Play 3 unless you are pairing a couple of these little guys together.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Purchased as a satellite add-on to SONOS system.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For such a small box, this speaker provides an impressively rich sound from top to bottom. Like other SONOS products, it "tunes" to its environment to optimize equalization. Of course, custom/manual equalization is an option also. Very impressive!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exceptional Sound Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up two of these to complete a surround sound system with the Playbase and wireless sub. Well worth the investment. Movies sound amazing. Paired with an Amazon echo dot and Harmony smart hub, everything is now commanded by voice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love me some Sonos!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently installed Sonos components throughout my house. I absolutely adore the whole system. The ability to control music from anywhere and any device is incredible. A life changer. Love the fact that you can control the volume and content for each room separately. Kudos.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sonos 1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of these under the belief I could use them in conjunction with my home stereo. Not so, they are a separate streaming system of their own. So in the end I did not get what I wanted. I blame the Best Buy salesman for not listening to the customer. Maybe I would recommend this to a friend? Initially I was impressed, but I took one of the speakers out of the system, and attempted to set it up at my sisters small home. It would not connect to her Wi-Fi. Then when I got the speaker back home. I have not be able to get it back on-line at the home network again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Small Speaker with Huge Sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos is great. You can link all speakers together or play separately.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy Setup-great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always enjoyed the easy connect-ability that Sonos offers. Their sound is unmatched in the easy connect world. I have klipsch bookshelf and definitive technologies surround and this ranks up there with them. Perfect for a bedroom or office.

    I would recommend this to a friend