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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 10681 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality, ease of use, and compact size of the Play:1 Wireless Smart Speaker. Many also praise the straightforward setup process and wireless functionality, while some find the price to be a drawback. A few users wish for a battery option for increased portability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 10,681 reviews
  • Rated 5 out of 5 stars

    Awesome speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been buying Sonos for most of the rooms in my house. Love them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Kind of an indulgence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great. However, if you already have the Sonos Soundbar and Subwoofer you may not really need these. My TV room is on the smaller side so the rear speakers do not add a lot to the viewing experience. The Soundbar and subwoofer are pretty dominant. Perhaps best for larger rooms or other areas where the placement is more balanced. If you are in doubt, use your Best Buy points to buy them like I did. Takes some of the sting out of the high price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I were trying to figure out which surround sound to choose and are very happy with our sonos. Sounds great whether it’s the Tv or pandora! We have the soundbar, sub and two play 1’s and together it sounds great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    WONDERFUL SPEAKER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality coming from this small speaker is fantastic. We now have three Play 1s in the house and love the convenience of the SONOS system. I would certainly recommend this speaker to anyone looking to upgrade their home audio system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    No brainer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already own other Sonos speakers. This system is perfect for the homeowner! Great for parties, and perfect for listening to everything from local radio stations, podcasts, and music! Like I said these Sonos products are a NO BRAINER!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love Whole Home Audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to add Sonos to the whole house. Can't believe how well it is working and easy to install. Having music on throughout the house is helping us all watch less TV and less iPad time. This is great for the whole family.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've looked at these for over a year and finally snapped up a pair during a Black Friday deal. We love them! They paired so easily and both my wife and I can control them from our phones. We liked them so much we bought one for my Mom.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sonos rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old home sound system and the Geek Squad recommended Sonos instead of spending a bunch of money to upgrade speakers in each room. This speaker is great and love it's portable. The Sonos app makes playing music super simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker does exactly what I bought it for and then some.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sonos... YAY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Sony sound bar and rear sound surround speakers. They were a fail. I was recommended the sonos system. I'm in love! So easy with app anyone can controle up to 36 different speakers on TV and around the house. Sonos... YAY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound for small speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos speakers have to be the best in the world for the money

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beautiful sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best wireless speaker to listen to. Excellent range of notes with out the distortions found in the cheaper sets.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Amazing technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing technology. Excellent sound and ease of use. Only problem is router signal and buffering problems in far part of my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having Sonos. It's the perfect addition to any apartment or home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Using as rear speakers for surround sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides great rear & front speaker sound. Using with sound bar & sub woofer to create surround system. I feel these Play One speakers perform very well & won't need to consider the Play 3 or Play 5 speakers for my requirements.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not quite perfected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Sonos for my home theater and have yet to hear the Play one provide a truly THX experience. They're wireless which is nice but hopefully Sonos will update their app to have a better surround sound experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy set up great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the fourth i have and all are great. i have one in each of four rooms.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    small but just enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ya know, I thought the size of this speaker was gonna make me not like it, when I get this baby rockin, it sounds sweet. Definitely for a smaller room such as a bedroom or kitchen but needless to say sweet rockin sound!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my Sonos! It was very easy to set up and I love being able to play my music on it, as well as pull up my spotify account within the Sonos app. Lets you link to any other sonos you have too. Very nice product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so well with wifi and no wires or amps to contend with, Thanks, SONOS

    I would recommend this to a friend