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Customer reviews

Rating 4.4 out of 5 stars with 1625 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,625 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Ray

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small but produces great quality sound. The product looks not worth the current pricing, you can go for great sound bars from Samsung or other brands.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up with my other Sonos Speakers and sounds great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Little sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on sale. great soundbar for an LG TV I also bought on sale. I have a Sonos Arc with sub woofer and the Ray does not provide that depth. That said it is super for the room I have it in and voices are very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A must have!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommendation of this brand by a relative was spot on. Awesome sound quality. You will instantly feel the effect you're looking for,

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Nowhere worth the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with 2 Sonos Era 100's and a Sub Mini. Overall it wasn't impressive and I returned all of the products. What I didn't like about Sonos was that any time there was an update I would get an error that required me to painstakingly troubleshoot each piece of the system. Usually the solution was to get the sub mini, take it across the house, move my dresser to access the router, and plug in the sub mini to update via ethernet cable. What a process! It was burdensome. The products are very expensive, don't sound any better than much cheaper sound systems, and ended up being very frustrating.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Hello Isildur,

      I'm truly sorry to hear about your disappointing experience with your Sonos system. It sounds like the update process caused significant inconvenience and frustration, which is certainly not the experience we aim to provide to our customers.

      Our team continuously works to improve the update process to make it as seamless and hassle-free as possible. I understand that having to troubleshoot each piece of the system individually can be frustrating, especially when it involves physically relocating components.

      Regarding the sound quality, we strive to deliver a premium audio experience with our products, and I apologize if you found them lacking in comparison to other systems. We appreciate your feedback and will take it into consideration as we continue to refine and enhance our products and services.

      If you have any further questions or concerns, or if there's anything else I can assist you with, please don't hesitate to reach out. Your satisfaction is important to us, and we'd like to ensure we address any issues you may have had. john.milton

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Hdmi

    Rated 4 out of 5 stars

    sugar Ray!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sweet sound, hdmi would make it more compatible with newer tech

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Incredible Sound Quality!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blew me away how clear the sound is for such a relatively small sound bar. Have not come across a sound bar that can compare. A definite band for your buck!!!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar. Especially for the smaller size that it is

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sonos

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and building a system sounds great! However my wife didn't like it because you can only use if you are using the Sonos App... It would be nice to just pair via Bluetooth and be good to go!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good for Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was stuck between the Beam in the Ray and opted for the Ray for its price; I can’t say i regret it. This sound bar gets loud, and with the Sonos app, you can enhance speech volume for those stubborn shows/movies that like to have very low-volume dialogue. It can definitely be improved with the Sub and additional One speakers, but until then, it surely will suffice.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Great sound in a small package.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing bass and clarity from this product. It connects to the app easily and reliably. I like Sonos for the ease. It went to our primary bedroom tv, no sub needed in a descent size bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on this bar is really quite nice. Set up could be more easy to understand and instructions on how to connect it should be packed with the item. But YouTube has plenty of videos to help with that. The sound is crisp and clear. The mix of bass and treble are not adjustable but with this price point that is understandable. Still, it is well worth the money and its a very good unit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Hdmi

    Rated 3 out of 5 stars

    Does the job

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice sound, the only problem is no HDMI connection which doesn’t allow you to use the tv or any remote control to adjust the volume. You can only control the volume by the Sonos app or manually on the ray.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To Travis Smith GM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am writing this review to insure that your employees are acknowledged. I myself have not been to a Best Buy store since 2017 due to locations not being available where I have lived. I had recently moved to MCB Quantico. I was with my wife and child and decided to stop by the Best Buy since I was having trouble with my TV at home. I went in searching for a ethernet cable and some cable management strips. I spoke with the front desk and they sent over Steven to come help us. I told him what I was searching for and what I was trying to fix in my home. He directed and walked myself and my family to the areas where the products were. I then told him what the issue was and he suggested a better alternative. We went with what he suggested! On top of all that my wife mentioned a sound bar he walked us over and explained very well what would be the best option. We were laughing and having discussions about the products and he made it extremely easier to understand and explained what products would be the best quality over the less expensive options. He completely changed what we were buying and we went with the Amazon fire stick and a Sonos sound bar. He was professional, personable, and very easy to understand even with his inability to use his voice like the rest of us. From any experience that I have had with any employee I would say Steven was golden. He did what every employee should do and my wife and I are beyond happy and satisfied with his suggestions. If possible I would like Steven to be acknowledged in some way. I will continue to go back to the store to work with him since he made the experience worth it in every way. With the market being the way it is I would much rather go to the store and work with someone like him. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Best soundbar!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mid size soundbar by Far!!! Amazing quality, easy setup and loos beautiful!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This is a great sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off I love sonos. I have many of their products and if it wasn't for my wife assisting I be somewhat reasonable at times, I'd have even more. We bought the Ray and a pair of 100s for a surround system in my son's room and it is amazing. We also have a couple of the beams and I'm not certain if I can tell a difference.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great soundbar with sonos integration

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos makes the best connected home speakers that all synchronize so you can play the same music in several rooms. The Ray sets this up perfectly in a media room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a budget home theater, fancy and good looking for the worth

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sonos sound bar.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound bar. The overall sound is good for the size. Can hear the talk very well, but could be a bit louder overall.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    What my soundbar and woofer do.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is clear and the volumn can be turned up so that I can hear it even in the other room. I had never noticed the low sounds like thunder that were carried by several of the programs that I watched but they were coming from the woffer and I had never heard them before!

    I would recommend this to a friend