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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1625 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,625 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Lots of set up problems

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was assured when I bought this with my Sony Bravia OLED 4K that it was the simplest speaker and would be set up in minutes. WRONG. After hours of scrolling through settings and reading technical bulletins adn the Sonos help center, it will NOT allow the comcast remote to control volume. There is no way to disable the internal speakers of my fancy new TV. If you mute the TV it works until you volume up, then both go on and there's an echo-y delay between the 2. My $89 cheapo from 8 years ago works better. Supposedly it is easy set up if it works the first time and you know all about IR and RF and PCM and optical in and out vs, HDMI, etc... and your TV has the right settign options. When I bought this with my new TV all I asked for was a simple speaker that will work with my Comcast remote. Using an app on a phone to control volume is ridiculously slow, cumbersome and as bad as having to get up to use the volume button on the TV because my phone is not attached to me at all times. Feels like I'm back in 1975. The sound coming out is perfectly fine for my use when we manually set it up by muting the TV and then using the app to go up. The moment the remote volume is used both Sonos and TV speakers go on most of the time. Sometimes the volume visual goes up on the TV, but the volume does not change.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best sound bar for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and sleek design. It fits perfectly under my new TV

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better and easier to use than my previous sound bar ( Samsung A4 series)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not suitable for DORMS!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and quality but I was advised I can use it with my college dorm, turned out I can’t! This speaker uses WIFI, not Bluetooth, and public college WiFi’s don’t work! Sad because I asked in advance, ended up returning it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up has a app that works well good investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    complies with the specifications, from my point of view it is like beam 1 but with an improved design

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    RAY SOUND BAR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY RAY SOUND BAR IT SOUNDS AMAZING IT SOUNDS GOOD WITH MY SONOS SYSTEM

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better Sounds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound. Now I can hear my TV better than before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Also have other Sonos products which integrate via wifi

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. I have this for my small bedroom and didn’t want something huge or over kill.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend has the bigger version but I didn’t need that so I went to this one. Great quality and use of app is just as great. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Ray definitely worth the Price !!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding sound !!!! Perfect for smaller rooms and definitely great for the bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Clear audio for hearing impaired

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this sound bar recommended by the sales rep it is amazing attached to a 55” Samsung 4K TV gives clear stereo sound and crisp voices .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for our master bedroom. Amazing sound in a small package. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Ray soundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our soundbar. The quality of the sound is very good and suits the room size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos is the one and only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Sonos in my home, my bedroom and this set was purchased for my camper. Sonos is amazing. I also have the portable one for outside.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    5 star

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this again as a gift for a friend. Absolutely incredible sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great! It’s like the sound you get in a movie theater!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Did not work with my new TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar was not compatible with my new Samsung QLED TV. To work properly on ALL levels, The TV only accepts an HDMI connection. This soundbar is only has an optical connection. The salesperson at the Best Buy store assured me it was compatible-NO. I hade to have the Geek Squad staff come out to evaluate to problem and give me the bad news that it was not compatible. I had to return the soundbar and get a more expensive replacement. Plus the Geek Squad visit cost me an additional $109. BTW-no compensation from the store on them getting it wrong and me being out more money. Disappointed in customer service at the Olympia Store.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible sound integration that makes it easy and seamless to implement across our whole house.

    I would recommend this to a friend