Customer Ratings & Reviews
- Model:
- RAYG1US1BLK
- SKU:
- 10417196
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Great soundbar easy to set up
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! It works great. I have no issues with it. Had it for almost a year
I would recommend this to a friendSound Bars
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Jury is still out on this sound bar. We've noticed since the sound bar has been hooked up to the TV's, there seems to be a delay in the voice syncing to the mouths of the people on the screen. We bought 2 sound bars, 1 for a Samsung TV, and 1 for a Sony Bravia and are experiencing the problem with both TVs. Don't know if we are keeping them.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Sound quality
Sonos sound bar pleases!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent clear sound, and easy to adjust with app donwloaded on phone!
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Big sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great for a small sound bar, even the bass packs a good punch.
I would recommend this to a friend It was a gift and it’s entry level
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a Christmas gift. Personally I would put in 2 home pods to get Siri, AirPlay and Dolby Atmos for a $600 price point. This is good to add AirPlay 2 functionality to a room but it’s not that much better than tv speakers for watching standard TV shows.
No, I would not recommend this to a friendSonos Ray
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this as a open box and it was good. I like Sonos brand
I would recommend this to a friendAnother great experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Best Buy and the Sonos brand. This sound bar check all the boxes.
I would recommend this to a friend- Cons mentioned:Hdmi
Poor connectivity and low sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought open box EXCELLENT and it didnt work so I returned and had to pay the difference for a new one. Got it home and set it up. You can airplay music, so if your wifi goes out, so does your music. Why it doesn’t have a bluetooth option, I don’t know. It’s not very loud and nothing was special about the sound. I returned and will be going with a different brand.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for sharing your experience, and we truly apologize for the frustration you encountered with your Sonos Ray. We understand how disappointing it can be when a product doesn't meet expectations, especially after dealing with setup issues and connectivity concerns.
We hear your concern regarding the lack of Bluetooth support, and we agree that it would provide additional flexibility for users in case of Wi-Fi interruptions. While Sonos Ray primarily relies on Wi-Fi and AirPlay for streaming, we understand that this may not be ideal for every situation.
Regarding the sound performance, we aim to offer a balanced, clear audio experience with our products, but we recognize that it may not meet everyone's personal preferences. If you are looking for something with deeper sound or louder volume, perhaps one of our other soundbars, such as the Sonos Beam or Arc, may better suit your needs.
We sincerely regret that the Ray didn’t work out for you, and we completely understand your decision to explore other options. If you ever decide to give Sonos another try, please know we are here to assist and ensure you have the best possible experience with our products.
Not easy to use with TCL brand TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We could not get this to pair up with our new TCL TV control device. The sound bar would work but you needed to install on your phone or our Dish Control. We exchanged for another brand.
No, I would not recommend this to a friendBudget soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems at times not to allow full range of sound up or down. Expected more sound from our first soundbar. Buttons on top don't work for a while - maybe impacted by how was set up by Geek squad? Now working ok.
No, I would not recommend this to a friendCrisp background noise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was so worth it and didn’t regret my purchase
No, I would not recommend this to a friendSpeakers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great install. Thanks Keith Dye for a great job. Dan Powers
I would recommend this to a friend- Cons mentioned:Remote control
Volume button
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume button is very week won’t be long and it will be broken
I would recommend this to a friend Good product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this product and recommend it to anybody looking for a good quality tv
I would recommend this to a friendsound bar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i'm glad i bought this sound bar it works well and we are happy
I would recommend this to a friendSONOS Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item. A minor complaint: there's no sound level indicator.
I would recommend this to a friendSoundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as loud as I wanted but works good for the price
I would recommend this to a friendSounds bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it and would recommend it to anyone who ask me about it
I would recommend this to a friendA bit displeased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There was a requirement needed that is a smart phone to set up and use the product. You will need to download an app to setup and use the product. This did not work for me so I needed to return the product.
No, I would not recommend this to a friendGood quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase in a while, geek squad walked me thru setting it up with my tv! They’re so awesome.
I would recommend this to a friend