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Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $219.00

Customer reviews

Rating 4.4 out of 5 stars with 1556 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,556 reviews
  • Rated 3 out of 5 stars

    Problem turning the unit on.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works, it sounds great. The problem is it turns off each time the TV is turned off but does not turn back on when the TV is again turned back on. Using the remote to turn the unit back has proved to be problematic. We have turned the TV speakers back on rather than fool with this problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and crisp. Love pairing with other sonos speakers though I hate that apple tv disconnects all the time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t Fit The Bill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No ARC-HDMI, only optical output. Was half the size of my Roku Soundbar. Interface was on point as with all SONOS SKU’s. Have a 75” Samsung display and speaker just didn’t fit the bill. Would have bought the BEAM if I would have researched prior to purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dynamic sound for any room. Replaced my Roku sound bar with Sonos and we love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bigger and better sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect upgrade from the sound system on the new LG TV.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Intermittent volume levels

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After pausing a dvd, streaming channel or tv, the volume dies off and you have to increase the volume to nearly 100. You can sometimes do sort of a reset if you decrease back to zero or you may have to inplug the unit. Sometimes it works fine it's one of those stupid intermittent problems. I wish I had bought something else. Also, when I try to go to my Sonos phone app, it doesn't recognize my Ray and I have to reset the app. Won't recommend to anyone. When it does work the sound is great.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      We're sorry to hear about the issues you're facing with your Sonos Ray. Intermittent volume problems and app connectivity issues can be very frustrating. Our support team is here to help troubleshoot and resolve these issues. We appreciate your feedback, and we want to ensure you have the best experience possible with your Sonos product. Please contact our support team at support.sonos.com so we can assist you further. Thank you for your patience. john.milton

  • Rated 5 out of 5 stars

    Solid Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install. Very effective. Well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and works great. Would like a remote to come alongside it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround sounds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s looks good underneath the tv and sounds like a theater is in the room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Ray Soundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality on this product is exceptional! Much better than Bose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos products are top of the line. Not only does music sound great, also fantastic for movies.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great sound but ...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing however it does not have the HDMI ARC cable so it did not connect to my remote. Best Buy (Conner I think) was great when I returned it to help me identify the Yamaha sound bar. The sound is similar and the convenience of volume control on the remote was worth the trouble.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      We're very sorry about the confusion. You can use the existing remote you're already using for the tv. It can be set up in the app. We ask you to press volume +, volume - and mute three times to learn your remote. Then you can just use the IR remote your tv came with. If your remote is bluetooth, you can simply turn the function off on your tv to force the remote to IR and work with Sonos. No additional remote needed either way. :) john.milton

  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great! A big improvement over the tinny TV speakers and doubles as a speaker for streaming music. Nice that it can be controlled along with my other Sonos speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, sounds good for the bedroom TV, added rear SONOS and now in stereo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound but unable to mount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounded great in the store but i could not find a mount that worked for my TV. Nothing against this soundbar just make sure you get a mount that works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this speaker! So clear and wonderful sound to enjoy movies and video games!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Sound is clear. Prob too small for my 75 inch TV but still a good option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Ray

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound bar you can get ever. For the price and the quality itnis fantastic!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Difficult to setup, APP not consistent to control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased the Sonos Ray soundbar with a new SmartTV for our home gym. This is not Bluetooth, it's WiFi. Setup was a pain and you're forced to use their APP. After first time using and setting up with our home WiFi, the sound is decent. You have to use the APP to control the sound volume (which is inane because if you are working out, you need one remote control for the TV, your phone APP for the sound). Not sure why you can't control the sound volume using the TV remote if you set up with that TV. The last few times we wanted to use, you have to manually turn on and manually use the sound bar to control the volume because the stupid APP would not connect to the sound bar. It is incredibly frustrating for the high price and headache because it's not truly streamlined for using on a consistent basis.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sounds..Nice and clear words. I would purchase extensions

    I would recommend this to a friend