Customer Ratings & Reviews

Great product, great service, will purchase from them again

Never go wrong with Sonos!!!!!!!!!!!!!!!!!!!!!!!!!

Sonos Ray not connecting with may cell to work the controls for volume and change station. Whent to your store and I was told that I only had 14 days to be able to return for store credit or money back. I will never go back and I will complain to BBB and you are going to see me with signs letting people know that are visit your store in South Beach, not to buy because yoi don't backup the products that you sell. I am retired and plenty of time to let anybody visiting your store that you don't care about your customers!!

This is one of the single best purchases I’ve ever made!

Perfect execution. Excellent delivery and installation

Excellent service very smart tech. Enjoyed the product

Very good……………………………………………………………………………………………………………

I would not recommend this product to anyone. After watching several videos from Sonos and on you tube I was never able to get this product to work properly and ultimately gave it to my tech savvy brother in law who also had the exact same issues.

This sound bar really isn’t good enough to be used by itself for the price. You are better off going with the Beam.

I have had this sound bar for over a month and some days it works and some days it doesn’t. Most days I turn on my TV and the sound bar works just fine, but at least once a week I turn on the TV and the sound bar doesn’t work, for no apparent reason. It is all hooked up and worked just fine the day before. I’m tired of the inconsistency and for the price the product should work every time I turn on my TV. I am returning this and would not recommend it to anyone.

Sonos Ray sound bar was a very worthy purchase. Pretty easy to control from iPhone app. Very resilient spectral sound ranges. App allows wide range of adjustments.

Poor app setup and didn’t work with my IR remote or generic IR remote. Not the experience I expected from Sonos

Bluetooth does not work, tried connecting multiple times.

I was looking for a compact sound bar to go into a small living room and the Sonos Ray seemed to be the perfect fit. Note that the Ray has no HDMI port but does offer a digital optical connection which most TVs have. Setting up the Ray was straightforward. Not much setup was required, the Ray was up and running in under 10 minutes. I used the Ray with a 55” TV and quickly noticed the sound was a lot better than the TV's built-in speakers. I placed this in a small living room and the audio seemed to cover the area well. Although, I would not recommend the Ray for large living rooms. Small areas seem to be the perfect location for this sound bar. The Ray packs a wonderful sound right out of the box. For its size, it is truly impressive. The app does have EQ settings if you want to fine-tune the Ray’s audio output. The Sonos app also allows you to stream music over Wi-Fi if desired. Music, podcasts, and movies all sound amazing with this compact sound bar. The sound is clear, the bass is rich, and the lows, mids, and highs don’t seem to power over one or the other. If you require a compact sound bar that packs an excellent sound, the Ray is something that can be seriously considered. The simplicity of the setup, rich sound, and overall performance makes the Ray a worthy competitor to other sound bars of its size and price. I would’ve liked an option for Bluetooth, AUX, or even HDMI connectivity, but lack of ports aside, the Ray has been a solid sound bar for a small living room.

The fact that you have to use your phone to control the volume is a deal breaker. Does not work with a Samsung TV remote. Ridiculous interface. Also, not a bluetooth speaker, operates on Wi-fi, and the sound cuts in and out. Would not recomend at all.

Couldn't hardly tell the difference between the TV speakers and this entry level Sonos soundbar. Definitely not worth it in my opinion. I can understand why you might want it for some applications - two stars.

Using the built-in speakers in our Sony Bravia television, the sound was always kinda wimpy. With our new Sonos - Ray, the sound is now great!

Soundbar is great but NOT with a Samsung TV and do not try to add headphones,

When I tried to work the remote for sound it didn’t work so techs came back out & he still couldn’t get it to work. Took sound bar back

I have to turn the volume up only with my phone other than that its fantastic!