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Customer Ratings & Reviews

$229.25

Customer reviews

Rating 4.4 out of 5 stars with 1663 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's exceptional sound quality, with many praising its fantastic bass. They also highlight its ease of use, easy setup, and compact, sleek design. However, a notable concern among users is connectivity issues. Additionally, the absence of a remote control, lack of an HDMI port, and occasional compatibility problems have been mentioned.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,663 reviews
  • Rated 4 out of 5 stars

    Paying for features

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can get better small soundbars at this price. If you want the wifi and other sonos features than this is pretty good. It does not get loud and can't fill a big room.

    I would recommend this to a friend
  • Cons mentioned:
    Hdmi

    Rated 3 out of 5 stars

    Sonos speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected in the sound quality. Good for small room but not much on boom. Does not have bluetooth capability.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Does not Integrate Well into Our System

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not bad sounding, it doesn't get overly loud. However, our Samsung TV can match the sound bar, and more often than not, we just use the TV sound. IN addition, it DOES NOT have a remote included. The only way to really control the device is with an app on my phone. Again, kind of a pain. I had high hope for the device, but ultimately am going to replace it with another brand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gift to Son and Daughter In Law

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave to our Son for his Birthday and Anniversary. They love Sonos!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just okay lacking in power.......................

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Nice sound but not great compatibility.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but not great. couldnt hook it up to the tv remote. but the sound quality is solid

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Good sound but outdated

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uses optical connection which is fine but most smart speakers nowadays at least have have a usb connection of some sort.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Bummer deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t pair with TV. Tried multiple times troubleshooting the issue. Eventually just returned it. Read that others had this issue too. Was a Black Friday deal that wasn’t much of a deal.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ray Sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for the price but next time I will purchase the beam. The beam sound is a lot better.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Hardware issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for 15 mins then stopped. Rebooted and reset completely and had issue with it seeing network. Support desk didn’t e en know how to resolve. Returned to store. Do not recommend since it requires network to operate.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Unable to connect with new Sony TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased along with 50" TV for master bedroom. I did not realize at the time that the Ray does not support HDMI, which probably would have made me reconsider. After wasting several hours struggling and failing to get the TV to recognize the optical connection, I made another 45 minute trek to BB and exchanged it for a Bose. Live and learn!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My father in law loves his speaker and is very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Al

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos we bought works very good and we are enjoying it very much.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Limited Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to connect my Samsung TV to this device. It was not Bluetooth friendly and limited on connection options.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV's got voice now...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect complement to the TV in our living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cost effective option to add to existing system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added to link our Sun Room TV with my existing Sonos whole house system. Scored a great open box deal so it was a no brainer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sonos ray

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love sonos and it was good for the value. However I wish the set up to control the speaker with the tv remote was simpler..,

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Old Versions do not work with newer TVs

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An absolute fail with newer TV version. Was hoping for more since its been a long time since my last purchase with Best Buy. Now I am remembering why.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Stays muted!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t get it to work - it keeps saying it’s muted. Going by the store today to see what needs to be done.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fine If Bought As A Discount Item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a big fan of these speakers, but since it's a sonos device and my entire house is sonos, I generally buy them when they are on discount or mark down. I would never pay retail for them.

    No, I would not recommend this to a friend