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Customer Ratings & Reviews

$229.25

Customer reviews

Rating 4.4 out of 5 stars with 1663 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's exceptional sound quality, with many praising its fantastic bass. They also highlight its ease of use, easy setup, and compact, sleek design. However, a notable concern among users is connectivity issues. Additionally, the absence of a remote control, lack of an HDMI port, and occasional compatibility problems have been mentioned.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,663 reviews
  • Rated 4 out of 5 stars

    Good but could be better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. But It could use more depth. I know it is the bottom of Sonos' line, but I still expect a higher-quality sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos support superb.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos has great service to get you started. Called them twice only because I was looking for a little extra handholding.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Works great for pc use too

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I use this for my pc setup for whenever I want audio outside of just my headphones. The integrated spotify is also great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Confusing product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to understand the need for this within the product line...think Sonos has confused customers and installers Beam vs. Arc vs. Ray too much overlapp.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    No remote capability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connectivity is the worst I’ve ever seen. You have to either get up and turn up the volume manually or repair your phone with the speaker EVERY time you want to adjust the volume. This means you still have to get up and press the button on the back of the device to pair and enter the internet password each time. Even then it drops.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Sounds great, but…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited about my first Sonos purchase. However, the speaker is NOT compatible with all tv remotes. The only way to control the volume is the buttons on top or the app, or I can buy a universal remote. For as much as this speaker costs why doesn’t it come with a simple remote!?!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    3 sonos

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have three Sonos in our house. Love that you can control with your phone and transfer the sound to different Sonos devices!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not operate as described. Must be programed to work each time tv powers up. Extra speaker operates separately.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt onow what i was missing. Only issue is higher volume the bass drowns out almost completely but i dont listen to it loud so its bot a bother to me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sonos Ray

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had Sonos system for 10 years. We purchased the Ray recently and it does not have the sound quality we expect from Sonos. My Sonos 1 speakers have much better sound. We returned the Ray and purchased the Beam Gen 2. The Beam is far superior to the Ray. We do not recommend the Ray.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy on the bass end but not great with high end. No way to mute during commercials :(

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    great sounder

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound!!! very easily installation and quick pick up and quick install into app with phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with this product at all, it just didn't have enough volume for me.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    No remote no good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been great but you have to have the app to control it. Doesn't come with a remote. The next price point is crazy but comes with a remote.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos soundbars are the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar was bought for our grandaughters home. We have had the more expensive version of this for our home theater, and wouldn't buy any other brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos makes excellent products everything ive bought from them! Yes its more expensive but you get what you pay for. Kinda like my weber grill.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great soundbar for better price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great in bedroom sized space. Easy setup via app. Paired with mini sub is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this speaker it is very easy to connect to the TV and it has great sound quality.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    M. Brown

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sure it was an outstanding item. However, my family and friends could not figure out how to hook up to allow my TV remote control and it did not come with a remote. I even call back to the store and the salesperson tried to give me instructions. So, I had to return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love electronics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend Best Buy for all shopping amazing deals.

    I would recommend this to a friend