Customer Ratings & Reviews
- Model:
- RAYG1US1BLK
- SKU:
- 12376472
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are enthusiastic about the product's exceptional sound quality, with many praising its fantastic bass. They also highlight its ease of use, easy setup, and compact, sleek design. However, a notable concern among users is connectivity issues. Additionally, the absence of a remote control, lack of an HDMI port, and occasional compatibility problems have been mentioned.
This summary was generated by AI based on customer reviews.
Sonos
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and salesperson was excellent. Easy to set up as well.
I would recommend this to a friendDelivery and installation of TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv. Delivery. Installation and instructions Absolutely. Perfect
I would recommend this to a friendMedan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are thoroughly enjoying the new sound bar works as promised
I would recommend this to a friendSonos ray
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive, would have thought it would be louder cause of name brand
No, I would not recommend this to a friendAweo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, great service, will purchase from them again
I would recommend this to a friendRay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never go wrong with Sonos!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendSUPERB Sound!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the single best purchases I’ve ever made!
I would recommend this to a friend- Cons mentioned:Connectivity
Nawlins
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to connect wants you to down load an app.
No, I would not recommend this to a friend Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect execution. Excellent delivery and installation
I would recommend this to a friend- Cons mentioned:Remote control
soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cannot get it to work with tv volume. I was told it would .it is connected with optical cable
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Hi there Donald,
I understand you're having trouble controlling your TV's volume using your Ray soundbar connected via an optical cable. Let's troubleshoot this together! Here are some steps:
Verify TV Settings:
Make sure your TV's audio output is set to "Optical" or "Digital Out".
Check if your TV has an option called "External Speakers" or something similar, and ensure it is enabled.
Check Sonos App:
Open the Sonos app, go to Settings -> System -> [Your Room Name] -> Home Theater -> Remote Control Setup.
Confirm your TV remote is configured correctly. If not, follow the in-app instructions.
Additional Tips:
Try restarting both your TV and the Ray by unplugging them for a few minutes and plugging them back in.
Ensure the optical cable is securely connected on both ends.
Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar works great. The cording is so sensitive and falls out every time you move it or adjust where it's at. Definitely needs better design for the cord attachments.
I would recommend this to a friendGreat Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service very smart tech. Enjoyed the product
I would recommend this to a friendSonos sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good……………………………………………………………………………………………………………
I would recommend this to a friend- Cons mentioned:Remote control
Don’t recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t be controlled with the tv remote. I can only control it with my phone which sucks for anyone else wanting to use it when I’m not around. I would have returned it but waited to long so now I’m stuck with a speaker I can’t use
No, I would not recommend this to a friend Ray is okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its okay. Definitely want the mini-sub to go with it as there is not much bass. Upgraded to the beam 2
No, I would not recommend this to a friend- Cons mentioned:Remote control
Sonó bar
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume to low stop work without reason bad Quality
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Sonos Ray sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sonos Ray sound bar was a very worthy purchase. Pretty easy to control from iPhone app. Very resilient spectral sound ranges. App allows wide range of adjustments.
I would recommend this to a friend Not so good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar really isn’t good enough to be used by itself for the price. You are better off going with the Beam.
No, I would not recommend this to a friendPor product support!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sonos Ray not connecting with may cell to work the controls for volume and change station. Whent to your store and I was told that I only had 14 days to be able to return for store credit or money back. I will never go back and I will complain to BBB and you are going to see me with signs letting people know that are visit your store in South Beach, not to buy because yoi don't backup the products that you sell. I am retired and plenty of time to let anybody visiting your store that you don't care about your customers!!
No, I would not recommend this to a friendFor me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t have remote Ned app to complicate for a speaker /
No, I would not recommend this to a friend