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Customer Ratings & Reviews

$229.25

Customer reviews

Rating 4.4 out of 5 stars with 1665 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's exceptional sound quality, with many praising its fantastic bass. They also highlight its ease of use, easy setup, and compact, sleek design. However, a notable concern among users is connectivity issues. Additionally, the absence of a remote control, lack of an HDMI port, and occasional compatibility problems have been mentioned.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,665 of 1,665 reviews
  • Rated 3 out of 5 stars

    Wish it had a remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is decent enough but I absolutely hate that I have to use my phone to control the volume.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Hi Nick, thank you for your review. The Sonos Ray can be controlled by any IR remote you may have. Though you can control it with your phone, you dont have to if you have an IR remote like a TV, cable, streaming box remote. john.milton

  • Rated 2 out of 5 stars

    Sano sound bar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this sound bar to increase the volume of my TV, but it would only connect to my stereo. So I returned it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could I give you 0 stars ? I would. Drove 50 miles for nothing

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Open Box problem.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Sonos Tay open box and then discovered it was actually a used product. Best Buy replaced it with a new but it doubled my installation charge because the Tech had to come a second time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sonos Ray

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work out of the box. Unfortunately had to return.

    I would recommend this to a friend