Customer Ratings & Reviews

This Sonos system it’s incredible. It sounds amazing just love shopping at Best Buy the hace the best deals and offers for u and the staff helps u with anything really polite.

As someone who owns other Sonos devices, purchasing this sound bar was an easy decision because of its simple integration with the existing Sonos ecosystem. This isn't a top of the line Sonos soundbar but it still sounds great. It connects via optical audio and volume is adjusted using an IR remote. (I was able to configure my Chromecast remote to control the Ray.) As long as you know what you're getting, you'll be happy with the purchase.

Extremely competent little speaker. Can't believe they got that much bass out of 2 little drivers!

Perfect addition to my Sonos system and at the right price point. It was great to save some $$ by purchasing an Open Box item.

First off I love sonos. I have many of their products and if it wasn't for my wife assisting I be somewhat reasonable at times, I'd have even more. We bought the Ray and a pair of 100s for a surround system in my son's room and it is amazing. We also have a couple of the beams and I'm not certain if I can tell a difference.

I was stuck between the Beam in the Ray and opted for the Ray for its price; I can’t say i regret it. This sound bar gets loud, and with the Sonos app, you can enhance speech volume for those stubborn shows/movies that like to have very low-volume dialogue. It can definitely be improved with the Sub and additional One speakers, but until then, it surely will suffice.

Perfect for a budget home theater, fancy and good looking for the worth

The sound on this bar is really quite nice. Set up could be more easy to understand and instructions on how to connect it should be packed with the item. But YouTube has plenty of videos to help with that. The sound is crisp and clear. The mix of bass and treble are not adjustable but with this price point that is understandable. Still, it is well worth the money and its a very good unit.

Best mid size soundbar by Far!!! Amazing quality, easy setup and loos beautiful!!

I am writing this review to insure that your employees are acknowledged. I myself have not been to a Best Buy store since 2017 due to locations not being available where I have lived. I had recently moved to MCB Quantico. I was with my wife and child and decided to stop by the Best Buy since I was having trouble with my TV at home. I went in searching for a ethernet cable and some cable management strips. I spoke with the front desk and they sent over Steven to come help us. I told him what I was searching for and what I was trying to fix in my home. He directed and walked myself and my family to the areas where the products were. I then told him what the issue was and he suggested a better alternative. We went with what he suggested! On top of all that my wife mentioned a sound bar he walked us over and explained very well what would be the best option. We were laughing and having discussions about the products and he made it extremely easier to understand and explained what products would be the best quality over the less expensive options. He completely changed what we were buying and we went with the Amazon fire stick and a Sonos sound bar. He was professional, personable, and very easy to understand even with his inability to use his voice like the rest of us. From any experience that I have had with any employee I would say Steven was golden. He did what every employee should do and my wife and I are beyond happy and satisfied with his suggestions. If possible I would like Steven to be acknowledged in some way. I will continue to go back to the store to work with him since he made the experience worth it in every way. With the market being the way it is I would much rather go to the store and work with someone like him. Thank you.

Technician did a great job. Nice guy, extremely knowledgeable. Great troubleshooter. I will definitely recommend!

Quality of sound is very good, easy to install, Also enjoy being to play music on the sound bar

I am not thrilled with it because sometimes it doesn’t work with the channel changer I have to use the app on my phone which can really be annoying for my husband if I’m not there

VERY IMPRESSED WITH EASE OF SET UP AND USE WITH MULTIPLE PLATFORMS. THE SOUND IS GREAT.

Great sound and easy set up. Works very well with iOS.

We purchased a new Samsung TV and this sound bar has increased the quality of the listening experience.

Sound quality is excellent. Like the night feature on the speaker to reduce the bass at night.

We love this sound bar! Great quality! Definitely helps get the sound out into the room and it’s a crisp sound! Only draw back it won’t work with our remote.

Fantastic sound quality and very easy to set up, have paired it with the bass for a really great sound

Best Buy salesperson recommended this and I love it. It has great sound. Easy to install through the app