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Customer Ratings & Reviews

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Your price for this item is $199.00
The comparable value price is $219.00

Customer reviews

Rating 4.4 out of 5 stars with 1501 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the Ray All-in-One Soundbar's exceptional sound quality, ease of use, and compact size. Many appreciate its impressive bass and the straightforward setup process, finding it offers great value for the price. However, some users express concerns regarding the lack of an HDMI port and the absence of a physical remote control, impacting overall convenience and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,501 reviews
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Sounds great, but…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited about my first Sonos purchase. However, the speaker is NOT compatible with all tv remotes. The only way to control the volume is the buttons on top or the app, or I can buy a universal remote. For as much as this speaker costs why doesn’t it come with a simple remote!?!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Sonos speakers!! As a woman I was not very interested until I learned you could split the sound in different rooms!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No remote no good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been great but you have to have the app to control it. Doesn't come with a remote. The next price point is crazy but comes with a remote.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hardware issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for 15 mins then stopped. Rebooted and reset completely and had issue with it seeing network. Support desk didn’t e en know how to resolve. Returned to store. Do not recommend since it requires network to operate.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not operate as described. Must be programed to work each time tv powers up. Extra speaker operates separately.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt onow what i was missing. Only issue is higher volume the bass drowns out almost completely but i dont listen to it loud so its bot a bother to me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work with my new TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar was not compatible with my new Samsung QLED TV. To work properly on ALL levels, The TV only accepts an HDMI connection. This soundbar is only has an optical connection. The salesperson at the Best Buy store assured me it was compatible-NO. I hade to have the Geek Squad staff come out to evaluate to problem and give me the bad news that it was not compatible. I had to return the soundbar and get a more expensive replacement. Plus the Geek Squad visit cost me an additional $109. BTW-no compensation from the store on them getting it wrong and me being out more money. Disappointed in customer service at the Olympia Store.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy on the bass end but not great with high end. No way to mute during commercials :(

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos makes excellent products everything ive bought from them! Yes its more expensive but you get what you pay for. Kinda like my weber grill.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Works great for pc use too

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for my pc setup for whenever I want audio outside of just my headphones. The integrated spotify is also great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    White Soundbar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is where I go for all my electronic devices Needed a white soundbar, this one works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos soundbars are the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar was bought for our grandaughters home. We have had the more expensive version of this for our home theater, and wouldn't buy any other brand

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar works great it. It projects the sound wonderfully. The only problem is to control it.

    I would recommend this to a friend
  • Cons mentioned:
    Hdmi

    Rated 1 out of 5 stars

    Poor connectivity and low sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought open box EXCELLENT and it didnt work so I returned and had to pay the difference for a new one. Got it home and set it up. You can airplay music, so if your wifi goes out, so does your music. Why it doesn’t have a bluetooth option, I don’t know. It’s not very loud and nothing was special about the sound. I returned and will be going with a different brand.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for sharing your experience, and we truly apologize for the frustration you encountered with your Sonos Ray. We understand how disappointing it can be when a product doesn't meet expectations, especially after dealing with setup issues and connectivity concerns.

      We hear your concern regarding the lack of Bluetooth support, and we agree that it would provide additional flexibility for users in case of Wi-Fi interruptions. While Sonos Ray primarily relies on Wi-Fi and AirPlay for streaming, we understand that this may not be ideal for every situation.

      Regarding the sound performance, we aim to offer a balanced, clear audio experience with our products, but we recognize that it may not meet everyone's personal preferences. If you are looking for something with deeper sound or louder volume, perhaps one of our other soundbars, such as the Sonos Beam or Arc, may better suit your needs.

      We sincerely regret that the Ray didn’t work out for you, and we completely understand your decision to explore other options. If you ever decide to give Sonos another try, please know we are here to assist and ensure you have the best possible experience with our products. john.milton

  • Rated 5 out of 5 stars

    Sonos Ray Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing entry level product from Sonos. Would have preferred if there was a way to integrate bluetooth TV remotes with the system. Currently it only supports IR remotes for universal functionality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy representative gave us a good suggestion and it was just what we needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great soundbar for better price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great in bedroom sized space. Easy setup via app. Paired with mini sub is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this speaker it is very easy to connect to the TV and it has great sound quality.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    bad connections

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not connect well with other speakers, would not play with apple home or google home

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great soundbar easy to set up

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It works great. I have no issues with it. Had it for almost a year

    I would recommend this to a friend