Customer Ratings & Reviews
- Model:
- RAYG1US1BLK
- SKU:
- 6506474
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the Ray All-in-One Soundbar's exceptional sound quality, ease of use, and compact size. Many appreciate its impressive bass and the straightforward setup process, finding it offers great value for the price. However, some users express concerns regarding the lack of an HDMI port and the absence of a physical remote control, impacting overall convenience and compatibility with certain devices.
This summary was generated by AI based on customer reviews.
Nice sound but not great compatibility.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good but not great. couldnt hook it up to the tv remote. but the sound quality is solid
I would recommend this to a friendBK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product Easy to deal with Good sales rep
I would recommend this to a friendSonos Sound Bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Selection to buy from. Salespersons helped us to select according to the use. Set up was excellent.
I would recommend this to a friendOk for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not bad. i purchased Sonos one SL but found that it is not a Bluetooth speaker so I replaced it with this one. satisfied so far
I would recommend this to a friend- Cons mentioned:Connectivity, Remote control
bad sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work well. does not connect to the well. Have to use an app on the phone to change volume, cannot use the TV remote
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Hi there,
I'm sorry to hear you're having trouble with your Ray soundbar. Let's figure out why it's not connecting reliably and why you can't use your TV remote!
Troubleshooting Steps:
Connection Type:
Please confirm if you've connected the Ray to your TV using an optical cable. This is crucial for troubleshooting.
App Setup:
Open the Sonos app and head to Settings -> System -> [Your Room Name] -> Home Theater -> Remote Control Setup.
Follow the on-screen prompts to configure your TV remote to control the Ray.
TV Settings (optical connection):
Check your TV's audio settings and ensure "Audio Out" is set to "Optical" (or "Digital Out").
Enable "External Speakers" or similar options in your TV's sound settings.
I hope this helps!
Soundbar
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and great price. Very easy to hook up and install
I would recommend this to a friendSonos soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the perfect size soundbar for our bedroom,
I would recommend this to a friendPerhaps another time.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We ended up returning this sound bar. First, when GS went to install it, the mounting bracket was not included. We tried the tv with it's own sound and are satisfied for now. May look for sound bar later
No, I would not recommend this to a friendAverage sound speaker with higher price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is average, price is high. Of course the more you spend the better the sound quality.
I would recommend this to a friendHappening Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Minimal and unobtrusive decor and efficient service.
I would recommend this to a friendCould not connect SONOS Ray, very frustrating
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased Sonos Ray in white for reception office area. Could not connect Sonos Ray to WiFi routers (tried 2 different routers). The Sonos app is dreadful, would not load after putting the app on different phones and signing in. The Sonos "how to setup" video makes it seem simple to set up (and it should be) but this was not the case for me. Wasted two hours of my life I cant get back. I've returned it to Best Buy (they make returns simple and are great) and will be looking for a different brand of sound bar from them. As cool as the item seemed, I cannot recommend SONOS after my experience.
No, I would not recommend this to a friendDoes the job
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice sound, the only problem is no HDMI connection which doesn’t allow you to use the tv or any remote control to adjust the volume. You can only control the volume by the Sonos app or manually on the ray.
I would recommend this to a friendSonos - Ray Soundbar Static
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I chose this soundbar due to its ability to be mounted on the TV wall mount under the TV. Packaging was nice and the unit was well protected with all of the required components. Once mounted the App was used to complete the set up and that was straight forward. Unfortunately after just a week of use the unit developed static in the playback sound. None of the settings would compensate for the static even though a fiber optic was used as the signal source. The unit was returned as defective for a full refund. To date I have not found another unit to install.
No, I would not recommend this to a friendSounds bar
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item 1111111111111111111111111111111111111111
I would recommend this to a friend- Pros mentioned:Sound quality
Great small speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great speaker and it had the features I needed but we returned it because the price of the Sonos Arc came down significantly for the holiday season and that was what I truly wanted. I did strongly consider keeping this and selling my old Sonos Playbar but I really like that speaker.
I would recommend this to a friend Sound bar A+
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of two worked, but Bestbuy replaced no problems. Squad was great.
I would recommend this to a friend- Pros mentioned:Sound quality
Not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound but impossible to set up. Ended up returning it
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for taking the time to share your experience with the Sonos Ray. We are truly sorry to hear that you found the setup process to be challenging. It’s disappointing when a product that delivers great sound doesn’t meet expectations during installation, and we completely understand your frustration. Thank you for giving the Sonos Ray a try, and we hope to serve you better in the future!
Music
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best sound bar! I really like!! The best one!!
I would recommend this to a friendNot exactly what I thought
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Sonos brand and all of the speakers but def felt like i may have bought it for just that reason, its no more special than the others and unless you are always home youll hear it when you set jt up to sound for your tv or devices.
I would recommend this to a friendSono Sound Bar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase the clarity is superb setup 2 minutes at most
I would recommend this to a friend