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Customer Ratings & Reviews

$219.00

Customer reviews

Rating 4.4 out of 5 stars with 1578 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, ease of use, and compact size of the Ray All-in-One Soundbar. Many also appreciate the bass, simple setup, and sleek design. However, some customers have expressed concerns regarding connectivity issues and the absence of a remote control. Others have noted the lack of HDMI and compatibility problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,578 reviews
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Should have got the beam

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The beam is much better if you're looking for a soundbar there is no hdmi connection only a wifi fiber optic and lan can't connect suroynds very disappointed in this purchase

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos support superb.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos has great service to get you started. Called them twice only because I was looking for a little extra handholding.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but could be better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. But It could use more depth. I know it is the bottom of Sonos' line, but I still expect a higher-quality sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product just wouldn't work with the tv I got. Doesn't connect with the remotes. Works through your phone or top of bar.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Hdmi

    Rated 1 out of 5 stars

    Headphone jack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst sound bar purchase i ever made. Not only does it not have bluetooth for my laptop, i went snd bought a optical cable to headphone jack so i could plug it and watch movies from my laptop with my soundbar, and it did not work. The sonos app doest allow you to put audio from your laptop if its not going throught the app. If anyone knows what im doing wrong please help

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Hooray for Sonos Ray!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound! Trouble connecting my TV remote so that I am able to use with the Sonos Ray.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Sounds great, but…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited about my first Sonos purchase. However, the speaker is NOT compatible with all tv remotes. The only way to control the volume is the buttons on top or the app, or I can buy a universal remote. For as much as this speaker costs why doesn’t it come with a simple remote!?!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    3 sonos

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have three Sonos in our house. Love that you can control with your phone and transfer the sound to different Sonos devices!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not operate as described. Must be programed to work each time tv powers up. Extra speaker operates separately.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love electronics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend Best Buy for all shopping amazing deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Sonos speakers!! As a woman I was not very interested until I learned you could split the sound in different rooms!!

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy on the bass end but not great with high end. No way to mute during commercials :(

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt onow what i was missing. Only issue is higher volume the bass drowns out almost completely but i dont listen to it loud so its bot a bother to me.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not easy to use with TCL brand TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We could not get this to pair up with our new TCL TV control device. The sound bar would work but you needed to install on your phone or our Dish Control. We exchanged for another brand.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sonos ray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, would have thought it would be louder cause of name brand

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos makes excellent products everything ive bought from them! Yes its more expensive but you get what you pay for. Kinda like my weber grill.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar works great it. It projects the sound wonderfully. The only problem is to control it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Ray Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing entry level product from Sonos. Would have preferred if there was a way to integrate bluetooth TV remotes with the system. Currently it only supports IR remotes for universal functionality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos soundbars are the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar was bought for our grandaughters home. We have had the more expensive version of this for our home theater, and wouldn't buy any other brand

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No Support from Sonos. Money Grubbers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a couple years now. Would not recommend. Overall the sound quality is great, but I've tried to resolve the sound cutting out every 30 minutes or so for abou5 4-5 seconds. I've tried to resolve with Sonos customer service numerous times, but it has not been resolved. We've tried to changed settings on my Sony TV, and it hasn't changed. I tried to give them a chance to try and give me a replacement unit, but no dice. I would give it two stars if I had any support from Sonos, but alas, they don't care.

    No, I would not recommend this to a friend