Customer Ratings & Reviews
- Model:
- RAYG1US1BLK
- SKU:
- 6506474
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the sound quality, ease of use, and compact size of the Ray All-in-One Soundbar. Many also appreciate the bass, simple setup, and sleek design. However, some customers have expressed concerns regarding connectivity issues and the absence of a remote control. Others have noted the lack of HDMI and compatibility problems.
This summary was generated by AI based on customer reviews.
No Support from Sonos. Money Grubbers.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this for a couple years now. Would not recommend. Overall the sound quality is great, but I've tried to resolve the sound cutting out every 30 minutes or so for abou5 4-5 seconds. I've tried to resolve with Sonos customer service numerous times, but it has not been resolved. We've tried to changed settings on my Sony TV, and it hasn't changed. I tried to give them a chance to try and give me a replacement unit, but no dice. I would give it two stars if I had any support from Sonos, but alas, they don't care.
No, I would not recommend this to a friend
Works great for pc use too
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this for my pc setup for whenever I want audio outside of just my headphones. The integrated spotify is also great.
I would recommend this to a friend- Pros mentioned:Ease of use, Sound quality
Great soundbar for better price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great in bedroom sized space. Easy setup via app. Paired with mini sub is perfect.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Great sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this speaker it is very easy to connect to the TV and it has great sound quality.
I would recommend this to a friend White Soundbar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is where I go for all my electronic devices Needed a white soundbar, this one works great.
I would recommend this to a friendSonos Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy representative gave us a good suggestion and it was just what we needed.
I would recommend this to a friendSound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a little bit to getting working properly but after that works great
I would recommend this to a friendBEST BUY… BEST DEALS IN TOWN!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Go to Best Buy today. Get the tv & sound system you have always dreamed about! You will not regret it!
I would recommend this to a friendSoundSystem
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all excellent service by the sale person and suggested the correct projector considering my budget as well. As per his recommendation product work awesome. Totally liked it.
I would recommend this to a friendGreat soundbar easy to set up
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! It works great. I have no issues with it. Had it for almost a year
I would recommend this to a friend- Pros mentioned:Sound quality
Sonos Ray - 4 out of 5
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with this soundbar. The starting price for Sonos items can be a little high, but quality is excellent. I've since paired this soundbar with two One SL speakers to have surround sound, and I'm very happy with how it has turned out.
I would recommend this to a friend Sonos - great product!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice addition to my home sonos system. I have 2 sets of these - one for the living room and one for our lanai (outdoor patio). Awesome product!
I would recommend this to a friend- Cons mentioned:Hdmi
Poor connectivity and low sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought open box EXCELLENT and it didnt work so I returned and had to pay the difference for a new one. Got it home and set it up. You can airplay music, so if your wifi goes out, so does your music. Why it doesn’t have a bluetooth option, I don’t know. It’s not very loud and nothing was special about the sound. I returned and will be going with a different brand.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for sharing your experience, and we truly apologize for the frustration you encountered with your Sonos Ray. We understand how disappointing it can be when a product doesn't meet expectations, especially after dealing with setup issues and connectivity concerns.
We hear your concern regarding the lack of Bluetooth support, and we agree that it would provide additional flexibility for users in case of Wi-Fi interruptions. While Sonos Ray primarily relies on Wi-Fi and AirPlay for streaming, we understand that this may not be ideal for every situation.
Regarding the sound performance, we aim to offer a balanced, clear audio experience with our products, but we recognize that it may not meet everyone's personal preferences. If you are looking for something with deeper sound or louder volume, perhaps one of our other soundbars, such as the Sonos Beam or Arc, may better suit your needs.
We sincerely regret that the Ray didn’t work out for you, and we completely understand your decision to explore other options. If you ever decide to give Sonos another try, please know we are here to assist and ensure you have the best possible experience with our products.
- Pros mentioned:Sound quality
Sonos sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't get the lips to totally up with the sound. The sound bar is more for music.
No, I would not recommend this to a friend Sonos Volume Control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Sonos just wish the volume didn’t adjust by 2s.
I would recommend this to a friendSonos Ray
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this as a open box and it was good. I like Sonos brand
I would recommend this to a friendDid not work with my new TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar was not compatible with my new Samsung QLED TV. To work properly on ALL levels, The TV only accepts an HDMI connection. This soundbar is only has an optical connection. The salesperson at the Best Buy store assured me it was compatible-NO. I hade to have the Geek Squad staff come out to evaluate to problem and give me the bad news that it was not compatible. I had to return the soundbar and get a more expensive replacement. Plus the Geek Squad visit cost me an additional $109. BTW-no compensation from the store on them getting it wrong and me being out more money. Disappointed in customer service at the Olympia Store.
No, I would not recommend this to a friendSound Bars
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Jury is still out on this sound bar. We've noticed since the sound bar has been hooked up to the TV's, there seems to be a delay in the voice syncing to the mouths of the people on the screen. We bought 2 sound bars, 1 for a Samsung TV, and 1 for a Sony Bravia and are experiencing the problem with both TVs. Don't know if we are keeping them.
No, I would not recommend this to a friendAnother great experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Best Buy and the Sonos brand. This sound bar check all the boxes.
I would recommend this to a friendIt was a gift and it’s entry level
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a Christmas gift. Personally I would put in 2 home pods to get Siri, AirPlay and Dolby Atmos for a $600 price point. This is good to add AirPlay 2 functionality to a room but it’s not that much better than tv speakers for watching standard TV shows.
No, I would not recommend this to a friend