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Customer Ratings & Reviews

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Your price for this item is $199.00
The comparable value price is $219.00

Customer reviews

Rating 4.4 out of 5 stars with 1501 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the Ray All-in-One Soundbar's exceptional sound quality, ease of use, and compact size. Many appreciate its impressive bass and the straightforward setup process, finding it offers great value for the price. However, some users express concerns regarding the lack of an HDMI port and the absence of a physical remote control, impacting overall convenience and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,501 reviews
  • Rated 5 out of 5 stars

    Very cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good we loved it good condition there’s nothing to it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The addition I didnt know I needed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that I have the Sonos soundbar my two other Sonos speakers sound even more complete. I now can use my “system” with my television or with music videos. The sound is truly remarkable. Surround sound at its very best! And no wiring! :)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Beautiful Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been wanting a Sonos for quite sometime now & Im in love. The sound on it is amazing. I would have loved a remote to control the actual sound bar as it gets wonky using our controllers.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Incompatible with late-model LG television

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Ray to use with LG's latest 43-inch TV, in the UR9000 series. It seemed a decent pairing for use in an RV that couldn't fit anything much larger. However, I ran into a huge problem. The Ray has no method of integrating such that the LG magic remote can control the volume. Since the Ray lacks any sort of HDMI input, you're left with an optical connection only. Sonos' documentation (which their tech support kindly quoted when I reached out to them) alludes to the notion that there will be some sort of menu in LG's WebOS settings that will let you select a soundbar manufacturer, and that Sonos will be on that list, and that will fix the problem. That would be wrong. There's no such list in the current LG system. There's an on-off switch for an LG soundbar control protocol, which apparently LG feels Sonos should be supporting, but Sonos doesn't seem to have heard about this. The Ray went back to the store, an LG soundbar with a subwoofer came home, for a little less money. The LG does take up more space, but obviously it does work with the magic remote, and it sounds a whole lot better than the Ray did.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ray

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't wait to pay pay off my Ray so I can purchase the Beam.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so Sonos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if it was me or the product. But not having a remote was a issue. Having to go to the app on my phone was a issue and I didn't like the sound. I wanted more. More sound and more control.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice initial sound bar , only optical input no hdmi

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos Ray is not compatible with a Samsung - 65” Class S95B OLED 4K Smart Tizen TV. Cannot control volume with the TV remote. New TV and Sonos Ray delivered and set-up by Best Buy Techs

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item. Was easy to set up. Works perfectly no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Voice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The voice and television image do not always match

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Don’t recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t be controlled with the tv remote. I can only control it with my phone which sucks for anyone else wanting to use it when I’m not around. I would have returned it but waited to long so now I’m stuck with a speaker I can’t use

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ray is okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its okay. Definitely want the mini-sub to go with it as there is not much bass. Upgraded to the beam 2

    No, I would not recommend this to a friend
  • Cons mentioned:
    Hdmi

    Rated 2 out of 5 stars

    soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cannot get it to work with tv volume. I was told it would .it is connected with optical cable

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Hi there Donald,

      I understand you're having trouble controlling your TV's volume using your Ray soundbar connected via an optical cable. Let's troubleshoot this together! Here are some steps:

      Verify TV Settings:

      Make sure your TV's audio output is set to "Optical" or "Digital Out".
      Check if your TV has an option called "External Speakers" or something similar, and ensure it is enabled.
      Check Sonos App:

      Open the Sonos app, go to Settings -> System -> [Your Room Name] -> Home Theater -> Remote Control Setup.
      Confirm your TV remote is configured correctly. If not, follow the in-app instructions.
      Additional Tips:

      Try restarting both your TV and the Ray by unplugging them for a few minutes and plugging them back in.
      Ensure the optical cable is securely connected on both ends. john.milton

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t do much reviews but I had to on this one. Sonos made a good product with this one. Easy to set up and app is very simple to navigate thru. Would recommend to anyone who is looking for a sound bar for their TV.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work consistently

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this sound bar for over a month and some days it works and some days it doesn’t. Most days I turn on my TV and the sound bar works just fine, but at least once a week I turn on the TV and the sound bar doesn’t work, for no apparent reason. It is all hooked up and worked just fine the day before. I’m tired of the inconsistency and for the price the product should work every time I turn on my TV. I am returning this and would not recommend it to anyone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy the Geek Squad guy recommended it to go with our new OLED TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and salesperson was excellent. Easy to set up as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and installation of TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv. Delivery. Installation and instructions Absolutely. Perfect

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar works great. The cording is so sensitive and falls out every time you move it or adjust where it's at. Definitely needs better design for the cord attachments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Medan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are thoroughly enjoying the new sound bar works as promised

    I would recommend this to a friend