Customer Ratings & Reviews
- Model:
- RAYG1US1BLK
- SKU:
- 6506474
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the Ray All-in-One Soundbar's exceptional sound quality, ease of use, and compact size. Many appreciate its impressive bass and the straightforward setup process, finding it offers great value for the price. However, some users express concerns regarding the lack of an HDMI port and the absence of a physical remote control, impacting overall convenience and compatibility with certain devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Room speaker
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds clear when listening to your show! I do wish it would have a lil more bass but overall great speaker
I would recommend this to a friend - Pros mentioned:Ease of use, Sound qualityCons mentioned:Remote control
Great for more than just small rooms!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sonos bills the Ray Sounder as a great choice for people who want big sound in a small space, but I have to tell you, it is great for big rooms as well. We have a 60" TV mounted above our fireplace in our main living room/kitchen area (open concept). We have found that some sounds and especially dialogue can seem a bit muffled or 'lost' in all that open room. We don't tend to watch movies and such in there, we have a multi-media room for that, but we do watch lots of news and my wife watches her reality TV shows in there, so lots of dialogue. The Ray product description talks about how it is tuned to help with voices and dialogue, and I have to say, Sonos and the Ray delivered in spectacular fashion. Everything sounds crisp and precise no matter where you are in the room or what you are doing. For that reason alone, the Ray is completely worth it for me. The Ray is also incredibly easy to set up. I was able to plug it in to the power plug behind the TV and slot the digital audio cable (fiber optic) without even having to move the TV on my mount. I had already downloaded the App to my iPhone right before opening the box and within a couple minutes I had the Ray up and running and was ready to 'tune' it for the room. Sonos has you hold your phone so the mic is up and then has you walk around the room sweeping it from high to low as it pings our a tone so that the software can figure out the acoustics of your room. It took me three tries to get it done (first I went too slow because I was trying to minimize the noise I made, on the second try I made too much noise because I was going faster, but on the third try I managed to do everything right). It is completely worth it to go through the tuning because I could tell the difference almost immediately. It really felt like the sound was being beamed right to my ears. I was as happy as could be with the set up and sound of the Ray and my wife was even impressed with the sound and she hardly notices that stuff. Unfortunately, the next day we started running into a problem. While I was able to get my Samsung and the Ray to talk that first day and was able to control the volume with my TV remote, it stopped working the next day and I had to go through the troubleshooting process. Got it to work again and my wife was happy. The next day, same exact thing. While I appreciate the the fiber optic connection for it's sound quality, and lack of delay, I'm really wishing that Sonos has put in an HDMI connection, because I have YET to have a problem controlling a sound bar through that way (though I HAVE had problems with sound synching through HDMI). The Ray is new and so is my Samsung TV so I'm hoping that maybe we might get this worked out with a firmware update to one or the other or both. It also wouldn't be a problem if all shows and commercials were required to be leveled to the same volume, so that you didn't need to crank down/up the volume all the time and could instead, just find the precise volume that works for you and let it be. Finally, I really hope that Sonos also makes a TV undermount for the Ray. It has one available to mount it directly to the wall, but I don't want to have to do that. Right now it is sitting on the mantle, which is fine in the short term but I would really like it slung underneath the TV so we don't have to see the cords. It is such a diminutive soundbar that it shouldn't need anything fancy or too bulky. I'm sure I could find something from a 3rd party but I would prefer to have one made especially for the Ray. All-in-all, I am VERY happy with the Ray. I eventually got my wife to put the Sonos App on her phone and she can adjust the volume there for the time being, but I would really like for Sonos to come up with a solution to utilize the remote we already have a bit better. For the price, the Ray is an outstanding addition to any TV setup and will vastly improve the sound quality of your shows regardless of the size of your room.
I would recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for your thorough review and we are thrilled you enjoy Ray's dialogue quality, setup, and Trueplay tuning. Ray is designed for smaller TV rooms and for secondary TVs in a bedroom or office. Optical really shines in these situations because it's nearly ubiquitous on all TVs in the past 15 years, and it's fairly plug-and-play. Given its use of Optical, Ray can use any IR remote to control the soundbar's volume, which covers cable boxes, streaming device remotes, and most TVs. If a TV remote outputs RF or Bluetooth, some manufactures offer the ability to turn on IR functionality within the TV settings. As you experienced, most Samsung TVs offer this experience though I am not sure why it was not staying adjusted. Thank you again for your review and we hope you and your wife continue to enjoy your Ray.
- Pros mentioned:Sound quality
Soundbar
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this because my other soundbar was fritzing out. I am very pleased with the quality of sound.
I would recommend this to a friend WHY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had it a month -- stopped working properly 2 weeks ago and can't get it fixed??
I would recommend this to a friend- Pros mentioned:Sound quality
great sounder
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great sound!!! very easily installation and quick pick up and quick install into app with phone
I would recommend this to a friend 
Speaker
|Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it fine I think we can find better speaker whit this price
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Mr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installer advised it was not combatable with my LG TV. I was disappointed. He tried two different Sonos models. Both Ray and Beam.
No, I would not recommend this to a friend no worth the price imo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no worth the price imo. the five has better sound quality for the price of the ray.
No, I would not recommend this to a friendSONOS Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We returned it for a SONOS upgrade bigger soundbar
I would recommend this to a friend- Pros mentioned:Sound quality
Love it!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing speaker for the price! I love it with a passion of a thousand suns!
I would recommend this to a friend Be careful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to match with TV remote. I can only change the volume by using the app on on iPad or iPhone.
No, I would not recommend this to a friendsorry information on how to tune
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a waste of time and money. I bought this speaker 30 days ago. it cannot be tuned. I asked the Best Buy geek to tune it, he knew how to connect it but could no properly tune it to my Sony TV. I tried but dialog sounds like it's in a barrel and I'm being overwhelmed with pounding bass.
No, I would not recommend this to a friend- Cons mentioned:Hdmi
Useless
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is decent but can’t pair it with any tv remote that uses RF or Bluetooth. Lack of HDMI port is laughable. Look elsewhere
No, I would not recommend this to a friend - Pros mentioned:Size
Fantastic sound for a small bar!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this bar for our bedroom and great investment for the size and price.
I would recommend this to a friend Ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok not loud enough for me, but ok for a very small room like a closet.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Sonos sound bar pleases!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent clear sound, and easy to adjust with app donwloaded on phone!
I would recommend this to a friend Sonos Ray
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.See review on non-delivery of television. If I could give a review of minus 5, I would.
No, I would not recommend this to a friendLimited
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only digital hook up limited not happy Don’t buy !
No, I would not recommend this to a friendDon’t do it!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The idea that I must use the app to change the volume is frankly absurd. Now the app crashes when you open it!
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .I’m truly sorry to hear about your frustrating experience with the Sonos Ray. Having to rely on an app that isn't functioning properly, especially for something as basic as adjusting the volume, is definitely not the experience we want for you.
To address the issue:
Remote Control: The Sonos Ray is designed to work with your TV's remote control, so you shouldn’t need the app for volume control. If the remote isn’t paired correctly, try going into the Sonos app, navigating to “Settings” > “System” > “Remote Control Setup,” and follow the prompts to pair your TV remote.
App Crashing: If the app is crashing, try updating it to the latest version, as updates often fix bugs. If you’re already on the latest version, uninstalling and reinstalling the app can sometimes resolve these issues.
We sincerely apologize for the inconvenience this has caused and appreciate your patience as we work through these technical issues. If these steps don’t resolve the problem, please don’t hesitate to reach out to our support team at support.sonos.com for further assistance. We want to ensure you have a seamless and enjoyable experience with your Sonos Ray.
- Pros mentioned:Sound quality
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good sound and quality for a smaller room. No complaints
I would recommend this to a friend