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Customer Ratings & Reviews

$219.00

Customer reviews

Rating 4.4 out of 5 stars with 1580 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, ease of use, and compact size of the Ray All-in-One Soundbar. Many also appreciate the bass, simple setup, and sleek design. However, some customers have expressed concerns regarding connectivity issues and the absence of a remote control. Others have noted the lack of HDMI and compatibility problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,580 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great small speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great speaker and it had the features I needed but we returned it because the price of the Sonos Arc came down significantly for the holiday season and that was what I truly wanted. I did strongly consider keeping this and selling my old Sonos Playbar but I really like that speaker.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sonos - Ray Soundbar Static

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this soundbar due to its ability to be mounted on the TV wall mount under the TV. Packaging was nice and the unit was well protected with all of the required components. Once mounted the App was used to complete the set up and that was straight forward. Unfortunately after just a week of use the unit developed static in the playback sound. None of the settings would compensate for the static even though a fiber optic was used as the signal source. The unit was returned as defective for a full refund. To date I have not found another unit to install.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not exactly what I thought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Sonos brand and all of the speakers but def felt like i may have bought it for just that reason, its no more special than the others and unless you are always home youll hear it when you set jt up to sound for your tv or devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar A+

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of two worked, but Bestbuy replaced no problems. Squad was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds bar

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item 1111111111111111111111111111111111111111

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Delete and Add

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a lot of connection issues with our SONY-TV, ROKU Box. We have to delete and add the SONOS speakers and Ray Bar to get some connectivity, until the next burp.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average sound speaker with higher price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is average, price is high. Of course the more you spend the better the sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sono Sound Bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase the clarity is superb setup 2 minutes at most

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best sound bar! I really like!! The best one!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Sonos system. Easy to set up and integrate new components. Will recommend to all my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it t

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love sonos and this is a good product. Easy to integrate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ray

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great Never had any issues Was easy to set up

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Could not connect SONOS Ray, very frustrating

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Sonos Ray in white for reception office area. Could not connect Sonos Ray to WiFi routers (tried 2 different routers). The Sonos app is dreadful, would not load after putting the app on different phones and signing in. The Sonos "how to setup" video makes it seem simple to set up (and it should be) but this was not the case for me. Wasted two hours of my life I cant get back. I've returned it to Best Buy (they make returns simple and are great) and will be looking for a different brand of sound bar from them. As cool as the item seemed, I cannot recommend SONOS after my experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Great purchase. Thank you so much for ask

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Noticeable metallic noise, muffled dialogue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible soundbar; I wish I was never talked into buying this one over a Bose soundbar. Aside from looking sleek and having an easy setup, there’s nothing positive about this speaker. There is a tin/metallic noise on loud sounds, and the dialogue is muffled most times. No amount of adjusting the bass or treble has resolved this. I have done plenty of troubleshooting with Sonos through their customer service without any resolution. Not worth the money, and a miserable experience. I’m never purchasing a Sonos product again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    No smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. I wish I did not need a smart phone to work it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound but impossible to set up. Ended up returning it

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for taking the time to share your experience with the Sonos Ray. We are truly sorry to hear that you found the setup process to be challenging. It’s disappointing when a product that delivers great sound doesn’t meet expectations during installation, and we completely understand your frustration. Thank you for giving the Sonos Ray a try, and we hope to serve you better in the future! john.milton

  • Rated 5 out of 5 stars

    Sonos Ray

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great product that I would recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing value for the money. A great starter for those who have never had a sound bar or surround system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sunos sound system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sunos sound system very nice and great it’s so so nice and classic

    I would recommend this to a friend