Customer Ratings & Reviews

I have to say i was bummed out... was super excited to have the Sonos just to experience frustration. The connectivity was quick and simple, following the set-up instructions. But from mobile device, to remote. The Wi-Fi could never stay consistent with picture. (delayed or un-synced) Called support, reboot, new cables, uninstalled and re-installed, back and forth/up and down. Returned after a few months of trying without success. Maybe with another TV set-up, but our Vizio said nope!

Installer did good job. Unfortunately the Sona will be returned.

This wasnt what I was looking for & gave it a shot still. Returned & grabed a LG soundbar instead to pair with my LG TV.

Great addition for the smaller room… but you will want the sub.

Poor app setup and didn’t work with my IR remote or generic IR remote. Not the experience I expected from Sonos

Easy installation and configuration was a snap. Mounted to my existing TV just fine!

Pretty underwhelming at this price point. I would not recommend this if you plan to use it in any room larger than 12x12. The sound quality is ok but the volume is so weak.

We have never used a sound bar before. We really enjoy the audio.

Works well in the bedroom - couldn't be more pleased

Good but not great. couldnt hook it up to the tv remote. but the sound quality is solid

I would not recommend this product to anyone. After watching several videos from Sonos and on you tube I was never able to get this product to work properly and ultimately gave it to my tech savvy brother in law who also had the exact same issues.

Ive been wanting a Sonos for quite sometime now & Im in love. The sound on it is amazing. I would have loved a remote to control the actual sound bar as it gets wonky using our controllers.

Very good we loved it good condition there’s nothing to it

Now that I have the Sonos soundbar my two other Sonos speakers sound even more complete. I now can use my “system” with my television or with music videos. The sound is truly remarkable. Surround sound at its very best! And no wiring! :)

I bought the Ray to use with LG's latest 43-inch TV, in the UR9000 series. It seemed a decent pairing for use in an RV that couldn't fit anything much larger. However, I ran into a huge problem. The Ray has no method of integrating such that the LG magic remote can control the volume. Since the Ray lacks any sort of HDMI input, you're left with an optical connection only. Sonos' documentation (which their tech support kindly quoted when I reached out to them) alludes to the notion that there will be some sort of menu in LG's WebOS settings that will let you select a soundbar manufacturer, and that Sonos will be on that list, and that will fix the problem. That would be wrong. There's no such list in the current LG system. There's an on-off switch for an LG soundbar control protocol, which apparently LG feels Sonos should be supporting, but Sonos doesn't seem to have heard about this. The Ray went back to the store, an LG soundbar with a subwoofer came home, for a little less money. The LG does take up more space, but obviously it does work with the magic remote, and it sounds a whole lot better than the Ray did.

Nice initial sound bar , only optical input no hdmi

The voice and television image do not always match

Sonos Ray is not compatible with a Samsung - 65” Class S95B OLED 4K Smart Tizen TV. Cannot control volume with the TV remote. New TV and Sonos Ray delivered and set-up by Best Buy Techs

Not sure if it was me or the product. But not having a remote was a issue. Having to go to the app on my phone was a issue and I didn't like the sound. I wanted more. More sound and more control.

Sonos Ray not connecting with may cell to work the controls for volume and change station. Whent to your store and I was told that I only had 14 days to be able to return for store credit or money back. I will never go back and I will complain to BBB and you are going to see me with signs letting people know that are visit your store in South Beach, not to buy because yoi don't backup the products that you sell. I am retired and plenty of time to let anybody visiting your store that you don't care about your customers!!