Customer Ratings & Reviews
- Model:
- RAYG1US1BLK
- SKU:
- 6506474
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the sound quality, ease of use, and compact size of the Ray All-in-One Soundbar. Many also appreciate the bass, simple setup, and sleek design. However, some customers have expressed concerns regarding connectivity issues and the absence of a remote control. Others have noted the lack of HDMI and compatibility problems.
This summary was generated by AI based on customer reviews.
Por product support!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sonos Ray not connecting with may cell to work the controls for volume and change station. Whent to your store and I was told that I only had 14 days to be able to return for store credit or money back. I will never go back and I will complain to BBB and you are going to see me with signs letting people know that are visit your store in South Beach, not to buy because yoi don't backup the products that you sell. I am retired and plenty of time to let anybody visiting your store that you don't care about your customers!!
No, I would not recommend this to a friendGreat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good item. Was easy to set up. Works perfectly no issues.
I would recommend this to a friend- Cons mentioned:Hdmi
soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cannot get it to work with tv volume. I was told it would .it is connected with optical cable
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Hi there Donald,
I understand you're having trouble controlling your TV's volume using your Ray soundbar connected via an optical cable. Let's troubleshoot this together! Here are some steps:
Verify TV Settings:
Make sure your TV's audio output is set to "Optical" or "Digital Out".
Check if your TV has an option called "External Speakers" or something similar, and ensure it is enabled.
Check Sonos App:
Open the Sonos app, go to Settings -> System -> [Your Room Name] -> Home Theater -> Remote Control Setup.
Confirm your TV remote is configured correctly. If not, follow the in-app instructions.
Additional Tips:
Try restarting both your TV and the Ray by unplugging them for a few minutes and plugging them back in.
Ensure the optical cable is securely connected on both ends.
- Pros mentioned:Ease of use
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t do much reviews but I had to on this one. Sonos made a good product with this one. Easy to set up and app is very simple to navigate thru. Would recommend to anyone who is looking for a sound bar for their TV.
I would recommend this to a friend - Cons mentioned:Remote control
Don’t recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t be controlled with the tv remote. I can only control it with my phone which sucks for anyone else wanting to use it when I’m not around. I would have returned it but waited to long so now I’m stuck with a speaker I can’t use
No, I would not recommend this to a friend Ray is okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its okay. Definitely want the mini-sub to go with it as there is not much bass. Upgraded to the beam 2
No, I would not recommend this to a friendLove it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy the Geek Squad guy recommended it to go with our new OLED TV.
I would recommend this to a friendSonos
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and salesperson was excellent. Easy to set up as well.
I would recommend this to a friendDelivery and installation of TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv. Delivery. Installation and instructions Absolutely. Perfect
I would recommend this to a friendSound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar works great. The cording is so sensitive and falls out every time you move it or adjust where it's at. Definitely needs better design for the cord attachments.
I would recommend this to a friendMedan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are thoroughly enjoying the new sound bar works as promised
I would recommend this to a friendAweo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, great service, will purchase from them again
I would recommend this to a friendRay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never go wrong with Sonos!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendSUPERB Sound!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the single best purchases I’ve ever made!
I would recommend this to a friend- Cons mentioned:Connectivity
Bluetooth does not work
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth does not work, tried connecting multiple times.
No, I would not recommend this to a friend Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect execution. Excellent delivery and installation
I would recommend this to a friendGreat Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service very smart tech. Enjoyed the product
I would recommend this to a friendDoes not work consistently
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this sound bar for over a month and some days it works and some days it doesn’t. Most days I turn on my TV and the sound bar works just fine, but at least once a week I turn on the TV and the sound bar doesn’t work, for no apparent reason. It is all hooked up and worked just fine the day before. I’m tired of the inconsistency and for the price the product should work every time I turn on my TV. I am returning this and would not recommend it to anyone.
No, I would not recommend this to a friendSonos sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good……………………………………………………………………………………………………………
I would recommend this to a friendNot so good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar really isn’t good enough to be used by itself for the price. You are better off going with the Beam.
No, I would not recommend this to a friend