Customer Ratings & Reviews

Amazing value for the money. A great starter for those who have never had a sound bar or surround system

Works great Never had any issues Was easy to set up

When setting up the soundbar, the app gets to the point where you need to set up your TV remote. When trying to set that up, that app consistently fails. Called customer service and they let me know it’s a known issue and there is no fix. IR remotes can not be paired currently, and you would have to use the app or buttons to change volumn. All I was told is “engineering is working on it”. So be prepared to pay a premium price and an essentially unusable product. Other users are reporting similar problems lately, looking at other . So for now, look elsewhere. Silver lining is you can get sound out of it.

Installer did good job. Unfortunately the Sona will be returned.

Amazing. Great purchase. Thank you so much for ask

Its a great product that I would recommend to others

Great product, and was in good condition. Shipping box was destroyed though.

Expensive, would have thought it would be louder cause of name brand

Horrible Sound Quality! Bought only because I have a full sonos set up in my living room and this was for my basement. The unit I had before was louder than this ever god and included a remote so I didn't need to use my phone since the tv I was using it on, the remote was incompatible

Easy installation and configuration was a snap. Mounted to my existing TV just fine!

Great addition for the smaller room… but you will want the sub.

I have to say i was bummed out... was super excited to have the Sonos just to experience frustration. The connectivity was quick and simple, following the set-up instructions. But from mobile device, to remote. The Wi-Fi could never stay consistent with picture. (delayed or un-synced) Called support, reboot, new cables, uninstalled and re-installed, back and forth/up and down. Returned after a few months of trying without success. Maybe with another TV set-up, but our Vizio said nope!

Sound is average, price is high. Of course the more you spend the better the sound quality.

Works well in the bedroom - couldn't be more pleased

Purchased Sonos Ray in white for reception office area. Could not connect Sonos Ray to WiFi routers (tried 2 different routers). The Sonos app is dreadful, would not load after putting the app on different phones and signing in. The Sonos "how to setup" video makes it seem simple to set up (and it should be) but this was not the case for me. Wasted two hours of my life I cant get back. I've returned it to Best Buy (they make returns simple and are great) and will be looking for a different brand of sound bar from them. As cool as the item seemed, I cannot recommend SONOS after my experience.

Amazing sound but impossible to set up. Ended up returning it

This wasnt what I was looking for & gave it a shot still. Returned & grabed a LG soundbar instead to pair with my LG TV.

Pretty underwhelming at this price point. I would not recommend this if you plan to use it in any room larger than 12x12. The sound quality is ok but the volume is so weak.

Very good we loved it good condition there’s nothing to it

Now that I have the Sonos soundbar my two other Sonos speakers sound even more complete. I now can use my “system” with my television or with music videos. The sound is truly remarkable. Surround sound at its very best! And no wiring! :)