Customer Ratings & Reviews
- Model:
- RAYG1US1BLK
- |
- SKU:
- 6506474
Customer reviews
Rating 4.4 out of 5 stars with 1501 reviews
(1,501 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the Ray All-in-One Soundbar's exceptional sound quality, ease of use, and compact size. Many appreciate its impressive bass and the straightforward setup process, finding it offers great value for the price. However, some users express concerns regarding the lack of an HDMI port and the absence of a physical remote control, impacting overall convenience and compatibility with certain devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Setup, Sound quality
Rated 5 out of 5 stars
Fits my audio lifestyle now and later
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love Sonos products. You cannot go wrong with them. You put one anywhere, and you can expect great sound coming from it. This Sonos Ray however, is also great, but chooses its elements. First, setting up is easy. I opened the Sonos App, hardwired the product to a router (you can do it through wifi too—but it’s always easier for me to directly wire this one—recognition is faster and the speaker is not bulky to carry from my router to my bedroom anyway), and it is set up in a breeze. Mind you, I have other Sonos products already, so it was very simple add. I have this 60 inch TV in the master bedroom that needed a nicer soundbar. I connected it using an optical cable and sound is easily set up. Now I wanted to control the volume through the TV—my worry is, that TV was using a Roku remote. But guess what? In the Sonos app, I was able to connect the remote easily by pointing the remote to the soundbar as suggested. Super fast and easy. I was initially worried since it was connected through optical, versus HDMI, and that it uses a different remote—but totally no hassle at all--no compatibility issues or anything. Good job, Sonos software! Now, for the sound, connected to the TV: it was crisp and can be loud without breaking. The sound was overall complete. Vocals were clear, thumps were solid, and mid range was easily distinguishable without trying hard to really focus on the audio. HOWEVER, the sound lacked wideness for me. It is able to project itself from that TV, but I don’t think it can support a TV bigger than this 60 incher without any support. How I say this because I am used to bigger soundbars and home theater systems. Do not get me wrong-- for a bedroom TV, this one is perfect. Like I said, the sound is complete in one Sonos soundbar especially if you want simplicity in your set up. Especially that my lady does not want clutter in the bedroom, this is more than enough sound without having other components. For those who expect to have an insane home theater experience, I think there is an opportunity for the Sonos Ray to shine. The good thing about the Sonos system is, you can add speakers. And it is just not adding speakers, it can easily add more Sonos speakers to your system to match the experience you want. Now the good thing is, this is really good speaker quality—which means, if you want the full home theater ride, this can be an awesome center speaker. If you can add two Sonos Ones as surround and then a subwoofer, this will be a monster of a system. Again, good piece as a stand alone and can be greater if you want more. Going back to my bedroom—MUSIC—oh this is why I love Sonos. I streamed an R&B song and it is like butter. I don’t even know how to explain how good this speaker sounds for music. It just sounds so powerfully full without overwhelming the room. I guess for the price point, you get a really good music speaker and a versatile tv soundbar that you can upgrade if you want a much bigger experience. It is actually a really good value if you think about it. You get a Sonos soundbar for a decent price with so much headroom for future proofing. It actually flexes to your lifestyle. Good job, Sonos hardware. I applaud Sonos for creating a product that is very versatile. It is high quality, it is of reasonable value, and it does not discriminate. It fulfills what I need without imposing features I will not need. I highly recommend.
I would recommend this to a friend Rated 1 out of 5 stars
I'm afraid you will charge my ask for help.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I still don't know how to make it work. I'm afraid you will charge me.
No, I would not recommend this to a friendRated 3 out of 5 stars
Volume
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not loud enough for my needs. Attempted to use on a outdoor TV.
No, I would not recommend this to a friendRated 1 out of 5 stars
Great Soundbar but not with a Samsung TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soundbar is great but NOT with a Samsung TV and do not try to add headphones,
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for your review. We hope to learn more of the difficulties you experienced with a Samsung TV. If you can, please reach out to our support team who could help troubleshoot the issue. https://support.sonos.com/s/contact .
- Pros mentioned:Sound qualityCons mentioned:Hdmi
Rated 5 out of 5 stars
Sonos design and sound at an amazing value
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a big fan of the Sonos ecosystem, much for the same reason I love Apple products...their products are easy to setup, look great and work very well. I've had various Sonos speakers throughout the years and have loved each one, so I was excited to give their new Ray soundbar a try. Like all Sonos products, the Ray is well packaged, with clear instructions and minimal fluff. It comes with the power cable and an optical cable..there is no HDMI connection...more on that later. Like all Sonos products, there is no remote, you have to use the app or the control center on your iPhone. Setting up the device was simple. Plug in the power, connect the optical cable and follow the easy to run instructions on the app. Within a minute, my speaker was ready to use. I adjusted the EQ to my liking and began using it. It's important to note that this soundbar is meant to replace your TV's internal speakers, not another, more robust sound bar. It's best in a smaller room, like a bedroom or an office, not in the living room. While you can expand the system with a sub and surrounds, those cost more than the soundbar alone. This is not meant to be the center of a large home theater setup. The does sound great for it's size, much better than more expensive systems I've heard from other brands. I find that it sounds best for live sports, but TV and movies sound great too, just don't expect much oomph, there is not much bass. LIke all new Sonos products, the Ray is equipped with Airplay 2 which is my preferred method of output for playing my Apple Music collection. Music sounds good, comparable to a couple of Sonos One's. My only gripe is the lack of HDMI connection. Sonos seems to be a very forward thinking company and using older tech like an optical connection seems a little backwards. I already had an HDMI cable run through my wall, I wasn't too thrilled that I would need to run another cable. Fortunately for me, Apple TV runs the show for me and I was easily able to connect my TV audio to the Ray via Airplay 2. The sound is perfect and there is no lag at all. If you have an Apple TV, this is the way to go. I am super happy with this Ray and will probably get one for my parents bedroom as they have more and more trouble hearing the TV.
I would recommend this to a friend Rated 1 out of 5 stars
Lost forever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still have yet to recieve package, or be reimbursed.
No, I would not recommend this to a friendRated 1 out of 5 stars
A joke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My TV speakers are far superior to this sound bar.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't buy this if you have existing Sonos system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wont connect to Sonos. Best Buy wouldnt return it
No, I would not recommend this to a friend- Cons mentioned:Remote control
Rated 1 out of 5 stars
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has no remote. Everyone wanting to use the speaker for watching tv needs to download the sonos app. Also not easy to set up the app.
No, I would not recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Hdmi
Rated 4 out of 5 stars
You Need Optical, There's No HDMI
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The most important thing buyers should be aware of is that this does not have HDMI, only optical. The TV or PC to which you will be connecting must have optical. There's no HDMI option. Did I mention that there's no HDMI option? Did I mention that you must have optical? I'm guessing Sonos did this to keep the price down, but at what cost? There will surely be buyers who will not realize this at the time of purchase and will be sorely disappointed when they open the box and realize this. I'm not sure how much said cost savings is to Sonos, but it can't be worth the pain points of reviews knocking a star or two off an otherwise great sounding soundbar. Anyway, moving on, the Ray integrates well into a pre-existing S2 system without any hiccups. It sounds great (as all my Sonos products do) and has most of the features (though, again, things like Atmos are lacking at this lower price point). I think it would be perfect for the target audience, ie, smaller TVs in smaller rooms or gamers connecting to their PCs.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Awesome Sound!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received this item for free from BestBuy and Sonos in exchange for my honest review of the item. I got this to replace a sound bar that I got about 6-7 years ago that worked fine but was starting to show its age. This Sonos sound bar was a breeze to set up, and I am super happy there’s not yet another remote control for me to have to keep track of, like my last one did. With this Sonos, I set it up with my iPhone and then set up my Apple TV 4K remote to be able to control the volume of the sound bar, and I was able to do it in less than 5 minutes from the start of the app download to the time I could use the remote, it was that quick! The sound quality is great, and I could tell it was an upgraded sound from my last sound bar as soon as I turned it on - the sound is crisp and level, there’s no major fluctuations like I was starting to hear with the old one. I need to play around more with the balance settings, though, because while I love bass, especially for music, when it is just dialogue it can be a bit too much and hard to understand. I haven’t gotten to try it out yet, but I’m also really excited about the Airplay option without going through my Apple TV!
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Hdmi
Rated 5 out of 5 stars
Affordable Sonos soundbar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice sound bar with very clear dialog for TV. Considerably less expensive than the Sonos beam with also as good sound quality in my opinion. The only downside is it only has optical output, no hdmi.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
New to sonos
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device is amazing. It's is an easy set up an easy walk-through tutorial on how to use the product. The quality of the sound bar is unmatched to its competitors. I would recommend this product for anybody who is looking to have premium quality sound within their private home if you were also considering buying other products from this brand to make it more an immersive experience I can tell you that it is worth the price other products from this brand to make it more an immersive experience I can tell you that it is worth the price
I would recommend this to a friend Rated 1 out of 5 stars
Sound quality is poor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is poor and very underwhelming. We have had other soundbars and external sound equipment that has cost much less and provided a much better experience. Most likely going to return this product.
No, I would not recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Hdmi
Rated 3 out of 5 stars
It's just "OK"
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really was hoping to like this soundbar better than I did but too many things hold it back. First is the no HDMI. In the last 6 years of buying soundbars I haven't had a single one that didn't have an HDMI connection. Coming from a higher end vendor you really wouldn't expect them to not add support and go with a lower bandwidth input. Sure it's only stereo and that extra bandwidth would go to waste, but CEC controls wouldn't and the need of another remote. Forget about using an app to control sound, that's way more cumbersome than feeling buttons on a remote. Another is the need for an account to set up the device. I'm really getting tired of every device requiring you reveal who, what, where you are any time you want to do simple tasks. Higher end shouldn't have rely on data mining since they're already charging premium on the device itself. As for sound, it's a bit bassy and boxy at default settings. Lowering the bass and pushing treble up a bit balances out to a more natural sound. The downside is that you lose the bass - a sub would be able to pick up the slack. At this setting it's very pleasing, though. I don't like that there's no fine tuning the sound any further than simple bass/treble sliders. There's also no bluetooth. If you want to play music through these speakers it's wifi only. It's not a bad thing but not having to allow it network or internet access would be a big plus since it's just a speaker that has no need at all to connect to my network and especially not outside of my local network. It's a decent soundbar, but nothing I would ever buy for my main set up. It's good enough for my daughter's room or maybe as a standalone music speaker. Too many limitations make it not really shine like I had hoped it would.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for your review. Ray is designed for smaller TV rooms and for secondary TVs in a bedroom or office. Optical really shines in these situations because it's nearly ubiquitous on all TVs in the past 15 years, and it's fairly plug-and-play. Given its use of Optical, Ray can use any IR remote to control the soundbar's volume, which covers cable boxes, streaming device remotes, and most TVs. If a TV remote outputs RF or Bluetooth, some manufactures offer the ability to turn on IR functionality within the TV settings. All Sonos products require a network connection and setting up a Sonos account as the entire Sonos ecosystem is a network connected one. As for the sound quality, we appreciate your feedback. The Sonos Ray does have the option for Trueplay which is an advanced tuning software built in to the iOS app (for iPhone and iPad), this tuning can be done just once and tune the speaker for the exact location it is placed. Thank you again for your review.
Rated 1 out of 5 stars
Don’t buy Sonos
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was such a pain to try to pair with the Samsung remote I returned it . Left a couple holes in my wall where the bracket for it was minted. Really awful!
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Best sound bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were looking for a soundbar to improve the dialogue while watching TV. A sales rep suggested the Sonos. So glad we got it. Excellent sound quality and easy online setup
I would recommend this to a friend Rated 1 out of 5 stars
Poor connection
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't connect well with Samsung tv, have to run on seperate system
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Quality vs value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good speaker. Quality of the sound compared to the other Sonos bars, I expected it to be better, but the quality for its value is great. Recomended for a small bedroom for not a demand of performance.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Sonos sound bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sonos sound bar is amazing! Sound is wonderful. The best part is how easy it is to use! I can change source and volume from my phone. We use it all the time now.
I would recommend this to a friend













