Customer Ratings & Reviews
- Model:
- RAYG1US1BLK
- SKU:
- 6506474
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are enthusiastic about the Ray All-in-One Soundbar's solid sound quality, ease of use, and compact size. Many also appreciate its fantastic bass and simple setup. However, some customers have expressed concerns regarding connectivity issues, the absence of a remote control, and the lack of HDMI.
This summary was generated by AI based on customer reviews.
Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice initial sound bar , only optical input no hdmi
I would recommend this to a friendVoice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The voice and television image do not always match
I would recommend this to a friendIncompatible with late-model LG television
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Ray to use with LG's latest 43-inch TV, in the UR9000 series. It seemed a decent pairing for use in an RV that couldn't fit anything much larger. However, I ran into a huge problem. The Ray has no method of integrating such that the LG magic remote can control the volume. Since the Ray lacks any sort of HDMI input, you're left with an optical connection only. Sonos' documentation (which their tech support kindly quoted when I reached out to them) alludes to the notion that there will be some sort of menu in LG's WebOS settings that will let you select a soundbar manufacturer, and that Sonos will be on that list, and that will fix the problem. That would be wrong. There's no such list in the current LG system. There's an on-off switch for an LG soundbar control protocol, which apparently LG feels Sonos should be supporting, but Sonos doesn't seem to have heard about this. The Ray went back to the store, an LG soundbar with a subwoofer came home, for a little less money. The LG does take up more space, but obviously it does work with the magic remote, and it sounds a whole lot better than the Ray did.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sonos Ray is not compatible with a Samsung - 65” Class S95B OLED 4K Smart Tizen TV. Cannot control volume with the TV remote. New TV and Sonos Ray delivered and set-up by Best Buy Techs
No, I would not recommend this to a friendRay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't wait to pay pay off my Ray so I can purchase the Beam.
I would recommend this to a friendSo so Sonos
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if it was me or the product. But not having a remote was a issue. Having to go to the app on my phone was a issue and I didn't like the sound. I wanted more. More sound and more control.
No, I would not recommend this to a friendSonó bar
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume to low stop work without reason bad Quality
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Love Sonos Ray
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this soundbar. We also have the Sonos Beam, which was more expensive, but for our purposes (tv, music), I can’t tell a difference. I like the Sonos app and find their products easy to connect and use with the app.
I would recommend this to a friend Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t do much reviews but I had to on this one. Sonos made a good product with this one. Easy to set up and app is very simple to navigate thru. Would recommend to anyone who is looking for a sound bar for their TV.
I would recommend this to a friendLove it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy the Geek Squad guy recommended it to go with our new OLED TV.
I would recommend this to a friendSonos
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and salesperson was excellent. Easy to set up as well.
I would recommend this to a friendDelivery and installation of TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv. Delivery. Installation and instructions Absolutely. Perfect
I would recommend this to a friendMedan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are thoroughly enjoying the new sound bar works as promised
I would recommend this to a friendsoundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cannot get it to work with tv volume. I was told it would .it is connected with optical cable
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Hi there Donald,
I understand you're having trouble controlling your TV's volume using your Ray soundbar connected via an optical cable. Let's troubleshoot this together! Here are some steps:
Verify TV Settings:
Make sure your TV's audio output is set to "Optical" or "Digital Out".
Check if your TV has an option called "External Speakers" or something similar, and ensure it is enabled.
Check Sonos App:
Open the Sonos app, go to Settings -> System -> [Your Room Name] -> Home Theater -> Remote Control Setup.
Confirm your TV remote is configured correctly. If not, follow the in-app instructions.
Additional Tips:
Try restarting both your TV and the Ray by unplugging them for a few minutes and plugging them back in.
Ensure the optical cable is securely connected on both ends.
Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar works great. The cording is so sensitive and falls out every time you move it or adjust where it's at. Definitely needs better design for the cord attachments.
I would recommend this to a friendAweo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, great service, will purchase from them again
I would recommend this to a friendRay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never go wrong with Sonos!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendDon’t recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t be controlled with the tv remote. I can only control it with my phone which sucks for anyone else wanting to use it when I’m not around. I would have returned it but waited to long so now I’m stuck with a speaker I can’t use
No, I would not recommend this to a friendRay is okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its okay. Definitely want the mini-sub to go with it as there is not much bass. Upgraded to the beam 2
No, I would not recommend this to a friendSUPERB Sound!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the single best purchases I’ve ever made!
I would recommend this to a friend