Customer Ratings & Reviews
- Model:
- RAYG1US1BLK
- SKU:
- 6506474
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the Ray All-in-One Soundbar's exceptional sound quality, ease of use, and compact size. Many appreciate its impressive bass and the straightforward setup process, finding it offers great value for the price. However, some users express concerns regarding the lack of an HDMI port and the absence of a physical remote control, impacting overall convenience and compatibility with certain devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awsome product def worth the price 100% reccomend it.
I would recommend this to a friend - Pros mentioned:Sound quality
Captain Steve
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect addition to my Sonos home stereo system. It’s amazing!
I would recommend this to a friend - Pros mentioned:Sound quality
My sonos
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the size of this sound bar it really produces a theather sound
I would recommend this to a friend - Pros mentioned:Sound quality
In Love
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phenomenal Sound! The clarity! It’s like hearing music for the first time.
I would recommend this to a friend - Pros mentioned:Sound quality
Beam
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound bar for Price Some great features on the app
I would recommend this to a friend - Pros mentioned:Sound quality
Clyde byrdic
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Enough said, sound is very crisp and clear!
I would recommend this to a friend - Pros mentioned:Sound quality
Remote Control?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After unboxing this speaker I quickly became irritated as I went to set it up. I didn't realize how much 'no remote' would matter to me as it turned out. You need to control it from the app which you have to download...and register...and...blah, blah, I felt like the SONOS company wanted to know more about me, gather data about me, than needed just for me to be able to use the app. TO SONOS CORPORATE SUITS: Please...just include a remote control and let me start listening to what I understand to be, an otherwise FABULOUS speaker system!
No, I would not recommend this to a friend - Cons mentioned:Connectivity
Extremely disappointing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible sound, great app features. Would not work with my brand new TV due to optical out cord. This unit does not have a HDMI out. You unfortunately cannot use an adapter either. Bluetooth feature only works to play music from other devices NOT your TV. Horrible flaw on an otherwise exceptional product
No, I would not recommend this to a friend - Cons mentioned:Connectivity
Bad buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you're looking for something that has connectivity issues and then can only be adjusted from your cell phone Sonos app, then go for it. A technician spent an hour trying to connect it to my new Samsung OLED 65" TV and finally got it to work....left, and then when I turned it on again...no dice and same issues connecting it. I returned it and will be looking for another soundbar
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .We sincerely apologize for the inconvenience you've experienced with your Sonos Ray. We understand how frustrating it must be to deal with connectivity issues and an unreliable setup, especially after having a technician assist you.
We truly value your feedback, and if you decide to give Sonos another chance in the future, please know that we’re here to assist every step of the way. If you have any questions or need further help, don’t hesitate to reach out to our support team at support.sonos.com.
Thank you for sharing your experience.
Sonos
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service from Best Buy. Thanks! The Sonos is as described and installation was simple.
I would recommend this to a friendQuick service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and quick shiping. Product came quickly and well packed.
I would recommend this to a friendHousehold
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product!!!! Best buy has the most amazing products and the best technical support!!
I would recommend this to a friend- Cons mentioned:Remote control
Not Compatable with RF tv remotes
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar is a disappointment. I have several other Sonos products in my house and I have been very pleased. However, this scaled down, entry level soundbar lacks most of the characteristics that make Sonos great. The biggest flaw is that it does not use HDMI inputs so is not compatable with newer tv remote technology. So, you might be left with having zero remote volume function. That is simply unacceptable.
No, I would not recommend this to a friend Returned
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to connect to wifi and app. Returned
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Very null sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you already have a sonos one, you will not line the Ray speaker. I truly wanted to like it, however, there is no bass and the sound quality does not compare to even the small sonos one. I ended up returning it and purchased the Beam 2. As soon as I connected beam 2, you could tell the difference. If tou cant afford the beam 2 speaker, I suggest buying the Sonos one instead, it sounds much better than Ray.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you very much for this review! We are sorry you didn't like your Sonos Ray, but are excited for you to listen on the Sonos Beam. We did just want to jump in and mention that Sonos One is not meant for TV listening unless it's grouped with one of our soundbars or bonded as surround sounds. Ray is our smallest speaker for the television, whilst One is really designed for music. - thanks again!
Wish it had a remote
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is decent enough but I absolutely hate that I have to use my phone to control the volume.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Hi Nick, thank you for your review. The Sonos Ray can be controlled by any IR remote you may have. Though you can control it with your phone, you dont have to if you have an IR remote like a TV, cable, streaming box remote.
Not for me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Because it only operates through optical you will almost always need 2 remotes. I returned and bought the Beam which has an HDMI port so all can be controlled with one remote.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Hello Andy,
Thank you for sharing your experience, and I'm sorry to hear that the Ray didn't meet your expectations due to the need for multiple remotes when using it with your setup.
The Sonos Beam indeed offers the convenience of HDMI connectivity, allowing for seamless integration with your TV and the use of a single remote to control both the Beam and your TV. We're glad to hear that you found the Beam to be a better fit for your needs.
If you have any further questions or need assistance with your Sonos Beam or any other Sonos products, please don't hesitate to reach out. We're here to ensure you have a smooth and enjoyable experience with your Sonos system.
Thank you for choosing Sonos, and we appreciate your feedback!
Sano sound bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this sound bar to increase the volume of my TV, but it would only connect to my stereo. So I returned it.
I would recommend this to a friendTerrible experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could I give you 0 stars ? I would. Drove 50 miles for nothing
No, I would not recommend this to a friendOpen Box problem.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Sonos Tay open box and then discovered it was actually a used product. Best Buy replaced it with a new but it doubled my installation charge because the Tech had to come a second time.
No, I would not recommend this to a friend