Customer Ratings & Reviews

I chose this soundbar due to its ability to be mounted on the TV wall mount under the TV. Packaging was nice and the unit was well protected with all of the required components. Once mounted the App was used to complete the set up and that was straight forward. Unfortunately after just a week of use the unit developed static in the playback sound. None of the settings would compensate for the static even though a fiber optic was used as the signal source. The unit was returned as defective for a full refund. To date I have not found another unit to install.

There are a lot of connection issues with our SONY-TV, ROKU Box. We have to delete and add the SONOS speakers and Ray Bar to get some connectivity, until the next burp.

Great item 1111111111111111111111111111111111111111

This is about Best Buy, not the Sonos Ray. They sent the product with a missing plug, three chats and two phone calls later, I've been lied to, given the run around, and not sent the missing part. All I asked for was the part. They offered a new Ray, then cancelled the offer without telling me. They then offered a full refund. Weird but OK, all I wanted was the plug. I said OK. They never refunded me anything. I was lied to in the chat. The phone was no better. Run from Best Buy.... Run as fast as you can!

Works well. I wish I did not need a smart phone to work it.

Amazing value for the money. A great starter for those who have never had a sound bar or surround system

Love sonos and this is a good product. Easy to integrate

Works great Never had any issues Was easy to set up

Installer did good job. Unfortunately the Sona will be returned.

Amazing. Great purchase. Thank you so much for ask

Its a great product that I would recommend to others

Easy installation and configuration was a snap. Mounted to my existing TV just fine!

When setting up the soundbar, the app gets to the point where you need to set up your TV remote. When trying to set that up, that app consistently fails. Called customer service and they let me know it’s a known issue and there is no fix. IR remotes can not be paired currently, and you would have to use the app or buttons to change volumn. All I was told is “engineering is working on it”. So be prepared to pay a premium price and an essentially unusable product. Other users are reporting similar problems lately, looking at other . So for now, look elsewhere. Silver lining is you can get sound out of it.

Great addition for the smaller room… but you will want the sub.

Great product, and was in good condition. Shipping box was destroyed though.

I have to say i was bummed out... was super excited to have the Sonos just to experience frustration. The connectivity was quick and simple, following the set-up instructions. But from mobile device, to remote. The Wi-Fi could never stay consistent with picture. (delayed or un-synced) Called support, reboot, new cables, uninstalled and re-installed, back and forth/up and down. Returned after a few months of trying without success. Maybe with another TV set-up, but our Vizio said nope!

Horrible Sound Quality! Bought only because I have a full sonos set up in my living room and this was for my basement. The unit I had before was louder than this ever god and included a remote so I didn't need to use my phone since the tv I was using it on, the remote was incompatible

Works well in the bedroom - couldn't be more pleased

Sound is average, price is high. Of course the more you spend the better the sound quality.

Nice initial sound bar , only optical input no hdmi