Customer Ratings & Reviews
- Model:
- ROAM2US1BLK
- SKU:
- 6579960
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Range
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the Roam 2 Portable Smart Speaker, highlighting its great sound quality and portability. Many appreciate its battery life, seamless connectivity, and ideal size. The design and bass performance also receive positive feedback, though some find the volume not as loud as they would prefer.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Does not stay connected to
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the sonos e100 and then got the roam2 and it will not stay connected. I have done everything. Turns out this os a thing. I jave an s24plus amd the sonos app runs on slow motion. It sucks. I love the sound when these things stay connected. You have to be benin app for them to stay connected for ajy period of time. At least it doesnt stay connected on youtube music.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for sharing your experience, and we sincerely apologize for the frustration you've encountered with your Roam 2 and Sonos Era 100. While we're glad to hear you enjoy the sound quality when the devices stay connected, we understand that connectivity issues can significantly detract from your overall experience. Let’s work on resolving these issues together.
Addressing Connectivity with the Roam 2:
Wi-Fi Stability Check: Ensure your Wi-Fi network is stable and that the Roam 2 and Era 100 are connected to the same network. If possible, place your router in a central location and ensure there’s minimal interference from other devices.
Roam 2 Firmware Update: Verify that your Roam 2 is running the latest software. You can check for updates in the Sonos app under Settings > System > System Updates.
Improving App Performance on the Galaxy S24+:
Clear App Cache: Go to Settings > Apps > Sonos > Storage > Clear Cache to improve app responsiveness.
Background Activity Management: Ensure the Sonos app is allowed to run in the background without being restricted. Navigate to Settings > Apps > Sonos > Battery > Unrestricted to adjust this.
Additional Troubleshooting Steps:
Bluetooth Connection: If Wi-Fi connectivity remains an issue, you can use Bluetooth mode to stream directly to the Roam 2. To activate Bluetooth, press and hold the power button on the Roam 2 until the status light flashes blue, then pair it with your device.
Reboot Devices: Power cycle your Roam 2, Era 100, and router. Sometimes a fresh start can resolve lingering connection issues.
We genuinely appreciate your feedback as it helps us improve. If these steps don’t resolve your issue or if you need further assistance, please don’t hesitate to contact our support team at support.sonos.com. We’re here to ensure you can enjoy your Sonos products without interruptions. Thank you for your patience and for being a part of the Sonos community!
- Pros mentioned:Portability
My sound system.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another item on my bucket list. I love the portable speakers. make a great ambiance at home I enjoy cooking and listen to music.
I would recommend this to a friend - Pros mentioned:Sound quality
Easy to connect
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, easy to connect to devices. Love Sonos
I would recommend this to a friend - Pros mentioned:Sound quality
Best Speaker
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound quality from such a small device. Would 10/10 buy again
I would recommend this to a friend - Pros mentioned:Sound quality
A+
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great speaker! This thing sounds so good!! Highly recommend
I would recommend this to a friend - Pros mentioned:Sound quality
Love
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this and recommend. The sound is awesome. I will buy more.
I would recommend this to a friend - Pros mentioned:Sound quality
The Best speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is very good speaker is better than other i recomender
I would recommend this to a friend - Pros mentioned:Connectivity
Roam 2 With Improved Connectivity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much easier to connect through blue tooth with dedicated switch than previous Roam model. However new Sonos app is still a bit wonky. Minor but worthwhile upgrade.
I would recommend this to a friend - Cons mentioned:Volume
Roam 2 speaker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice little waterproof speaker.I work in water, handles it ok .wish it was a tiny bit louder
I would recommend this to a friend - Pros mentioned:Sound quality
Sonos Roam 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sonos is awesome product, the sound quality I am impressed with this small device.
I would recommend this to a friend - Pros mentioned:Sound quality
Nice little speaker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a small speaker the sound is great. I use it often.
I would recommend this to a friend sonos
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had amazing luck with sonos. awesome. Love having music in every room.
I would recommend this to a friendPerfect speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works just as advertised..exactly what was needed for local sound
I would recommend this to a friendGood gift for a friend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Here is my transparent review. It is a gift for a friend and best buy sent a email to review for a chance to win $400 so here I am. I wouldn't know since it isn't for myself
I would recommend this to a friend- Pros mentioned:Sound quality
Great portable speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, easy setup for both Sonos system and Bluetooth use.
I would recommend this to a friend - Pros mentioned:Sound quality
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for a small and inexpensive speaker. I highly recommend it.
I would recommend this to a friend GREAT Speaker and AMAZING customer service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy set up and amazing quality. Additionally, the customer service at Best Buy was great when I went in to pick out the perfect speaker for what my needs were and budget was.
I would recommend this to a friend- Pros mentioned:Sound quality
Great Portable Speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound from such a small speaker. Lightweight, easy to move and easy to setup.
I would recommend this to a friend - Pros mentioned:Sound quality
Another great addition to our Sonos collection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for a portable unit. Works nicely with the rest of our Sonos speakers.
I would recommend this to a friend - Pros mentioned:Portability
Great little speakere
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speaker and super easy to use. We have a few of the and needed to add a few more
I would recommend this to a friend