Customer Ratings & Reviews
- Model:
- RMSL1US1BLK
- SKU:
- 10188895
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Range
Rating 4.4 out of 5 stars
to a friend
Great Speaker
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best Bluetooth Speaker out there. Sounds better than the Bose.
I would recommend this to a friendSonos
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent sound easy to connect and play my music from different sources
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, light on weight. Easy to connect and to enjoy music
I would recommend this to a friendFantastic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic sound and convenience. Would definitely recommend.
I would recommend this to a friendAmazing Bluetooth wirelerss speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend and awesome sound from this little speaker.
I would recommend this to a friendFalse advertising & orange light of death
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a huge FedEx fiasco... this finally arrived... DEAD. Orange light of death as other reviewers are saying. Also, they said it supports Bluetooth... it doesn't without Wi-Fi. What's the point of supporting Bluetooth if you need Wi-Fi at all?
No, I would not recommend this to a friendMusic on the Move
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Little mouth with big sound. Love it by the fire pit.
I would recommend this to a friendDefective
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product will not complete setup through app, so Bluetooth also useless. I own multiple Sonos devices, this is ridculous. Sonos ahould be ashamed they out this product out and Best Buy shouldnt be selling it.
No, I would not recommend this to a friendNice ..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound but we need somis app to connect to wifi
I would recommend this to a friendNot very portable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item requires a fixed WiFi network plus Bluetooth. If changing relocation, it requires resetting the WiFi network each time. Useless as a portable
No, I would not recommend this to a friend
Powerful speaker
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Sonos Roam SL Portable Speaker. It is a powerful speaker for its size and provides a very clear sound when playing it. I love that it fits in purse, glove compartment in my car, the compartment on my atv and suitcase because i can take it wherever i go to use it. We live using it while we are atv riding because its the perfect size and easy to bring along with us to listen to some good music. It is easy to use and easy to connect to our devices. I love how it comes with a little dust bag so that i can keep it in when we arent using it to protect it from scratches. This bluetooth speaker only works with the app and iphone, ipad, and apple pods so if you have an android this will not work for you. The app and bluetooth speaker are easy to set up and work with. Overall this is a great speaker for on the go or even hanging out outside at home that has great sound that you can hear clearly without static or any other noises. It has 3 buttons on the side for play and pause and to put your sound lower or higher.
I would recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t work out of the box. Couldn’t connect to WiFi and couldn’t connect with Bluetooth. Returned it and bought a Roam 2. Very happy with it.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for sharing your experience with the Roam SL. We're sorry to hear that it didn't meet your expectations out of the box and had connectivity issues. We're glad to know that the Roam 2 has been a satisfactory replacement and that you're happy with it.
Thank you for being a Sonos customer!
Sonos Roam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It can't connect to sonos app after a week of trying so I have to return.
No, I would not recommend this to a friendTERRIBLE PRODUCT DON'T BUY!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TERRIBLE PRODUCT. IT NEVER CONNECTED TO MY WIFI OR BLUETOOTH. NOT EVEN SONOS TECHNICAL HELP COULD SOLVE THE ISSUE. I RETURNED IT FOR A BOSE REVOLVE II
No, I would not recommend this to a friendBad Battery Life
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad battery life, really rough experience. Trying to tal to BestBuy but they’re not the best buy…$$$
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .I’m sorry to hear about your experience with the Roam SL’s battery life and the challenges you’re facing with Best Buy. It’s frustrating when expectations aren’t met, especially after investing in a product. I hope you’re able to resolve the issue soon, and that Sonos can improve the experience for future users. Your feedback is valuable, and I’m grateful you shared it.
Returned after a day
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unclear instructions and would never connect using the app or directly to the device. Neither BT or wifi options worked.
No, I would not recommend this to a friendGreat speaker - poor app
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned a lot of bluetooth speakers throughout the years. Pound-for-pound, this Sonos speaker has the best quality of any speaker I've ever owned. The design is elegant and the wireless charging unit is simple and unobtrusive. Pairing the unit to my phone was easy. My biggest issue with Sonos is not with the quality of this speaker but how (and why) they force customers to use the Sonos app to play music/audio through the device. I want to be able to use my iTunes app to find music, play music, change music, get information about the artist and much more. I don't want to use the Sonos app to control my music. The Sonos app and user experience is poor compared to the iTunes app and interface. Why does Sonos think their app should stand between their speaker customers and the preferred music provider of their choice. They make a great speaker but they don't make a good app. In speaking to other Sonos owners, they all have the same issue. I believe Sonos should rethink how they force their customers to use their app. To be clear, this is a great speaker and if you don't have a problem using the Sonos app to control your music, I highly recommend this speaker.
I would recommend this to a friendNot able to connect/use with Sonos app
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not able to connect/use with Sonos app after speaker (firmware/software) update and Sonoa app (forced) update.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .It sounds frustrating to experience connectivity issues with your Roam SL speaker after updates. Since these problems arose after both the speaker firmware/software update and the Sonos app update, it's likely a compatibility issue between the two. Here are a few steps you could consider:
Restart and Reconnect: Try restarting both your Roam SL speaker and the device running the Sonos app. Sometimes, a simple restart can resolve temporary connectivity issues.
Update Everything: Ensure that both the Roam SL speaker and the Sonos app are updated to their latest versions. This can sometimes resolve compatibility issues introduced by previous updates.
Contact Sonos Support: If the issue persists, consider reaching out to Sonos customer support. They can provide specific troubleshooting steps or let you know if there are ongoing issues with the app that may affect connectivity with your speaker.
Since you mentioned being on the phone with Sonos support for an extended period without success, it might also be helpful to follow up with them to see if there have been any new developments or workarounds since your last contact.
Remote Bluetooth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sold as works with tv. Tv can’t add this units app. To utilize Bluetooth capabilities connections
No, I would not recommend this to a friendDisappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not connect w WiFi despite numerous efforts and customer support. Had to return.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .We're very sorry to hear about your experience with the Roam SL not connecting to WiFi, even after multiple attempts and reaching out to customer support. This is certainly not the experience we want for our customers.
Your feedback is important to us, and we'll share your experience with our teams to help improve our products and services.
Thank you for taking the time to share your experience, and we apologize for any inconvenience this has caused.